Baskin Robbins

Small sundae, maybe a quarter scoop of ice cream. Topped with super slow service and a cherry. Not worth the $. Do yourself a favor, go to Fenton’s.

This location is super convent to stop into. Either shopping at Ikea or Home depot, I can whip into a parking space in the back and get my sweet tooth on.
I grew up living one block from a Baskin Robins back in the day and let me tell you how the memories of good times eating a scoop of ice cream here.
My fav is a sugar cone and a double scoop of mint chip! And if I can get it on top a scoop of dacari ice…
Today I only had a single scoop because I gotta watch my figure now days.
I sware eating ice cream at baskin robins brings back tons of great memories of hot days and tasty ice cream here. Thoughs of confusion on what to get because it all looks soooo good.
Great place, you know it’s good because it’s baskin robins, they even got a wall full of ice cream cakes!

Poor customer service at this location. This location carries all the regular flavors of Baskin Robbins, no difference there. Always a few customers here but the workers do not move with much purpose.

The smell of freshly made waffle cones drew me in! Man o’ Man I love their cakes! I ordered a special photo-​image ice cream cake of me and my boo thang. They literally took a picture I emailed them from FB and they scanned it onto a sheet of sugar for the top of my cake. It was awesome and true to the picture. I was really impressed! I also custom ordered the cake to be yellow cake with Jamoca ice cream. Let me just say that the cake was eaten hella quick and I’m definitely ordering more specialized cakes from this BR location!

This place is super awesome! They have the best customer service and a very friendly staff! As there are so many Baskin Robbins out there, this place have it all! Good ice cream, great people, fun fun fun! I bypass a couple of other ones nearby just to visit this amazing place! Thumbs Up!

Yummy ice cream !!! They have over 45 flavors of ice cream definitely one of the biggest and largest of Baskin Robbins in the Bay Area!!!
It’s also fun to make your own milkshakes out of their 45 different flavors of ice cream.
Love my ice cream !!! Yum yum yum !!

Wow this baskin robbins have the most flavors out of any other baskin or ice creak shop in the bay. I was here to order a cake which my friend recommended to get the design i wanted but couldnt resist trying out some of the flavor i never seem before and give myself a treat. Will be back and back

This will be my last time getting ice cream here. Not worth the money for these damn baby scoops of ice cream! I could have went to Fentons! Nice knowing you Baskin Robbins.

I walked in and immediately had 3 people helping me. One gave me waffle cone samples, the other took my special cake order, and the other hovered around the ice cream should I want a scoop.
I ordered my ice cream cake, with no cake, and it fantastic. When I picked it up, again the service was super amazing and oh so efficient. Plus the cake was so cute, everyone loved it.
It does cost a little bit more for an ice cream cake sans cake but its sooo worth it. Yumm!

Employees need to show some urgency! Long line. 4 employees working and they’re only serving one at a time…

No one can really screw up at baskin robins, right?
Staff is friendly even when lines are ridic.
Banana fosters shake is amazing.
I’ll likely be here once a week for shakes till June — it’s part of my pregnancy diet apparently.

Can’t believe I’m writing a review for them but I guess they are an old memory that brought back to life last sunday when me and my girl bought ice cream. Yes it was good and I think everyone deserve a buskin every once in a while

i love ice cream 2 for 10 why not? i always get the fudge brownie sundaes :) customer service ok it does get full in there once in a while but thier lines go pretty fast

A guy that works here made a strange look at me when I asked for a scoop of orange sherbet in a waffle bowl. I can’t help if my partner likes it that way, but it is it really that strange? Here’s a tip, don’t act like your customer is crazy for ordering something they want. Just do it.
Otherwise, they get 3 stars for having chocolate peanut butter ice cream because, well, I don’t need to justify the best flavor combination in the world to you.

This place this remarkably dirty inside. Gum, food, dirt and Ice cream on the walls, floors and tables. It looks like the workers swept all the dirt under the freezer. They even denied a lil boy (with his parents) access to the bathroom.

This place is good! I love their Wild N Reckleess flavor! They have plenty of seating. They also sell cakes here too. I don’t know why but this place was pretty lonely when I visited. More people should come here. I know for me it’s a little far and had to take a bus to get here. But the trip is worth it. I wish they had more Baskin Robbins in the East Bay. Baskin Robbins hits the spot and it makes me think of home since there is a ton of Baskin Robbins there. The icecream is not as great as Ici or other fancier places, but at least these ice cream shops are pretty common everywhere so you know what you are getting.

The ice cream is okay, not the greatest, we live in the by area near Fentons, Dreyers, Mitchells, and too many other awesome local places are. I needed to order a photo-​cake, which apparently they do not have shown as options online, but in the store they’re available. After talking to staff members about turnaround times, file preparation, pick-​ups, deposits etc, we thought we had all the details worked out.
Walked into to place the order, and was told that they wouldn’t print a picture of Obama on the cake. It was a cardboard cutout of Obama, next to a friend of mine. The employee there called his manager, who then said that it was a policy. When asked «where is this policy, i didn’t see it in the book», she said she couldn’t b/​c she wasn’t on-​site. The employee who was there, also couldn’t find the policy in the book. The manager then stated «everyone should know this anyways, and that she had never had to deal with a customer like me before». I’ll never go back, for ice cream or cake. 1-​star for enforcing policies that don’t exist outside of employees minds, and for the horrible customer service from a Manager in response to the disorganization of the store.
An awesome cake shop is the Cake Gallery in San Francisco, they don’t do ice cream cakes, but were super helpful + luckily have a 24-​hour turnaround time.

I need to order an ice cream cake so I go online and get super excited as I start creating the cake. A few minutes later I click to place my order and get a screen that says, «Nice Job! Click to find a store near you.» What?! I have to go and order in person? So misleading and annoying.
Luckily this location is near my house and there is ample parking. I race to their giant book of pics to find ‘the one!’ Next thing I know a swarm of little children bolt into the store. It was nice to see groups of small children hanging from the counters screaming as they waited for their ice cream. I was able to find the pic of the Little Mermaid cake and started placing my order. My 27 year old friend will be so excited by the choice!
The young woman that helped me was so nice and sweet. When I asked her for a ½ sheet she proceeded to show me the diagram of the cake sizes. Don’t be fooled, the ½ sheet is very small. They claim it can serve 8 – 12 people but that must be in la-​la land. I had to upgrade a few sizes. I mean it’s ice cream cake!
Overall, I was happy with the service and looking forward to picking up the cake in a few days.

Pros:
— Having the Apple Pie A La Mode flavor (circa 2006)
— Cheap
— Close to my house
— Being open late
Cons:
— Bitchy overly made up teenage girls who are stuck up and think they’re too good to scoop ice cream work here
— Don’t seem to have the $ 1 scoop Tuesdays anymore
Sidenote: Still love their ice cream, banana splits and cakes but the staff here sucks ass… buuuut I’m a pig so I’ll grin and bear it and put up with their bitchy ass behavior.

Baskin Robbins makes a pretty mean rainbow sherbet:
And, props to them for 31 cent night (coming up this month) as well as free birthday scoops, if you sign up for their mailing list!
This Baskin Robbins, however, can be summed up by one girl’s exclamation when she walked in: «Wow, everything in here is SO MUCH MORE EXPENSIVE!‘
It’s true. A milkshake is $ 5. I didn’t like my bf’s mint chocolate chip milkshake. It was awkward tasting, like melted ice cream, although I guess that’s what it is essentially… but it doesn’t float my boat.
Unlike a previous poster, I did not see any obese people. I saw something worse though. In the big parking lot, right in front of our eyes, was a woman standing with one leg bent up on the driver’s side of her car. Door open. She stood there while talking to people in her car… and while PEEING ON THE PARKING LOT FLOOR.