Hampton Inn

Be warned. Non smoking rooms are on floors with smoking rooms and they don’t communicate this to you. If you have breathing issues, or just don’t want to smell smoke, find another hotel. No market place and front desk person stated that «Hampton doesn’t does those.» My credit card from many other cities says otherwise. Enjoy your stay in another hotel.

Yes, clean rooms and free breakfast. But walls are paper thin so you hear everything. It sounds like the sewage pipes are right in your room because you can’t not hear the toilet flushes in the room above. Disgusting.

I booked 2 rooms at this hotel Via Hilton Honors, 1 room I used HH Points the 2^nd room a Credit Card, when checking into the 2^nd room, I was asked for my CC, License & AAA card since the rate was a AAA rate, I do not carry my AAA card but have it on my AAA APP. The girl at the counter would not accept it, needed card THIS Hotels Policy, she stated she would change the rate, I stated very clearly that Hilton Honors has my AAA on file, I stay at Hiltons for business & have never been asked for my card, besides it was on my APP. She checked us in no other issues. the day we checked out the bill was under the rooms door no price issues.
After dropping off the key I spoke to the manager Richard Austerman about the AAA issue, he again asked me for my card which at this point my Cell was in my car, when I said I do not carry it but only in the AAA App, he stated «THEN YOU DO NOT HAVE A AAA CARD AND YOU ARE A LIAR»??? Really this is how you treat a HH member, we spoke some more & I left, KNOWING I WILL NEVER STAY HERE AGAIN!!.
Today while reviewing my Credit Card account I noticed a 2^nd charge from the Hampton Inn, I called and again I spoke with Richard Austerman the Manager, he stated «YOU DID NOT HAVE A AAA CARD SO I CHANGED & CHARGED YOU THE REGULAR RATE». WHAT? As a long standing Hilton Honors member I can not believe how they treated me.
2 other things of note, if you need soda, water, milk or snacks they DO NOT have a pantry to buy these & charge to your room, they have vending machines that only take change, this hotel is stuck in the PAST… NEVER STAY HERE!!!
The other after speaking with Hilton Honors today they are crediting me the difference from the original bill to the MANAGERS bill, THANK YOU HILTON HONORS.
THIS MANAGER SHOULD BE FIRED, HE COULD CARE LESS ABOUT THE PAYING HOTEL/​HILTON HONORS MEMBER GUEST11

Convenient location, helpful staff, priced well. Comfortable stay. Great breakfast selection that is included and they se be warm cookies and soup for guests. The soup and cookies were a nice surprise. Also complimentary coffee, tea and hot chocolate throughout the day. Again great amenities.
Recommend to hotel to use air freshener in lobby area. It smells like food that was left out al day. Perhaps because the kitchen area and breakfast dining area is next to the entrance.

My family and I always stay at this hotel when we come into town to visit my dads side of the family. The rooms are nice, clean, and affordable. Kristen at the concierge was very accommodating when I asked her for camomile tea. They had all other flavors out but she went out of her way to grab some for me from the back and gave me extra for later. When people go above and beyond it really makes your experience.

We stay here all the time or at least we did, this last visit was horrible… There was mold in the shower, there is some new staff at this hotel that have really caused it to go down hill… which is disappointing

Great service, specially from a lady in the kitchen staff «Evelyn» she was AWESOME and made sure we had breakfast, even after the kitchen was close. Thank you Evelyn, we’ll definitely go back next year for our Six Flags getaway :)

This lovely hotel is located only minutes away from Six Flags, which is why we were in the area. It ended up raining, but because there were so many shopping options around the hotel, we weren’t bored! The staff was very friendly. They offer a hot, complimentary breakfast in the morning. The egg and cheese omelets didn’t look trustworthy, but the potatoes and waffles won me over. There is a swimming pool, hot tub, laundry room, and gym area.
We reserved a king sized, non-​smoking room. The floors were a little damp and sticky, but everything else was pristine! They wash all the sheets and the duvet (which, as a borderline germophobe, I appreciated). Our stay was comfortable and enjoyable.

It’s not a fancy hotel but it delivers what’s expected. Very clean, great staff and it’s close to 6 flags.

I have been really pleased with the accommodations, cleanliness and customer service here. I have traveled extensively and when I come to the northeast, THIS is where I hang my hat. It is not the 4seasons or Ritz but frankly I’m not looking for that experience when traveling to CT/​MA/​/​NY. I want something off the high priced merry-​go-​round of NYC and it allows me to have free parking — free hot breakfast — and pool/​spa on site. We have walked to Longhorn for dinner (I normally hate chains, but this one in particular is run well because it’s busy) or there are AMAHZiiinnnnngggg Italian restaurants that are family owned and I guarantee they are worth the stop through. Nice staff, very accommodating which is a lost art today. You have options, try this one and love their comfy beds and silky sheets.

Very nice and clean hotel. very close to Six Flags We stayed two nights and everything was better then expected.

This isn’t the finest hotel I’ve ever stayed in, but it’s the finest Hampton Inn I’ve been in. My husband and I have stayed here several times, and we have always found our room perfectly clean, the staff friendly, and the breakfast very good.
In our 5 stays, we didn’t have a single complaint EXCEPT for a situation that didn’t result from the Hampton Inn itself. We happened to stay one weekend when a youth hockey tournament was going on. Kids running around, shouting in the hallways until someone from another room yelled at them to find their parents, and completely inconsiderate behavior in the dining area which is usually nearly spotless. Food was spilled and left on the dining chairs and around the tables, their dirty plates and cups where simply walked away from, pushing between other hotel guests trying to get their breakfast, all while the hockey parents enjoyed themselves as they sat together socializing without supervising. Now I might just be an old curmudgeon complaining, but I’m not that old and I raised three children and I have to say, if your child is old enough to play hockey, your child is old enough to learn how to behave in a public space. I applaud the employees at this Hampton Inn in their attempt to minimize the disturbance.

Ugh this place is the queen of false advertisements. We booked a suite, magically there were none left at check in. Apparently sales doesn’t speak to the hotel, and when you make an attempt at compromise for a cot… yup none left! Came here on a hockey tournament. Granted we’re going to have a bunch of annoying, knee hockey playing kids, but we had to sign a waiver, and if they saw knee hockey sticks they’d be confiscated. My main point is why book a hockey team full of kids if you instantly hate us, oh right… that’s $$. There’s no room service, and housekeeping finally made it to our room at 5pm. When you’re hungry I hope you enjoy jalepeno cheetos, bc that’s all that’s in the vending machine. If you’re a hockey team, search for a different hotel… this hotel is expensive, and breakfast is gross and soggy.

Super friendly and helpful staff, clean and comfortable room. Great options for complimentary breakfast include make your own waffle, oatmeal, eggs, potatoes, yogurt, fresh fruit, cereal, and excellent robust coffee. Priced right. Definitely the best chain hotel I’ve ever stayed at.

I’m traveling for work and checked into this Hampton Inn yesterday. I was greeted by a wonderful woman who offered restaurant and entertainment suggestions. I jumped on Unilocal after checking in to see how the hotel rated (yeah, I booked before I checked), and noticed another reviewer was greeted by this same wonderful woman; it’s KAREN! I have never before been greeted as warmly every single time I enter the hotel as I have while staying here. It makes me wish I traveled through this area for work more often!
Thanks for making it memorable, Karen!

I am staying at the lovely Hampton Inn for two nights on a business trip. I never thought I would find myself in Enfield. However, KAREN, the sweetest woman in the world was there to greet us with a genuine smile and an offering of cookies. I made a comment on how great the cookies were, so while I was out to dinner, Karen made it her responsibility to tie a bag of cookies to my door. I have stayed at some great hotels, but never have I met anyone as genuine as this woman. She was very helpful with everything I asked for. When I walked outside in the middle of the night, she noticed I was having trouble sleeping. So she kindly made me a cup of sleepy time tea.
Her generosity astounds me. I wish that I could give her a raise, buy her a mansion on the beach, you know, that type of thing. I don’t Unilocal very often, but I just had to.
Thank you Karen.
Ps.
The doors are very heavy.

Your prototypical Hampton Inn. Clean rooms, nice breakfast, indoor swimming pool and hot tub, helpful staff. We had a very pleasant stay.

This place is FANTASTIC!!! Its what customer service is all about. The staff goes above and beyond and remember you by name, its SPOTLESS!!, the beds are comfy, breakfast is great and the price is fantastic.
The last time I needed hotel accommodations, we used the Crowne PLaza, now Holiday Inn and it was AWFUL. A total dump and the staff was awful.
Best hotel in Enfield and ALL surrounding areas.