2ND Time Around

Do not consign here. I have consigned at alot of different stores but this one is awful. As the other reivews said, they don’t do a good job selling your items and they don’t let you know when your items expire and then just donate them.
Stay away!

So I went there today as I was in the area and so many things went wrong at once! Where do I start, there were two women behind the counter, one African american, one blonde, while I was looking around, I overheard a phone conversation the blonde one had while with a cosigner, who seemed to be inquiring about their stuff, while at first she pretended like she was trying to locate the items in the computer, which she was not as she was busy with window decorations, after a while, told a customer that she’ll ask a store manager for help in finding the items, after which she put the person on hold and told the other woman in the store to take the phone and tell the person that the items she was looking for were donated to Good Will! I didn’t stay around to listen to the end of this conversation as I went to the fitting room but I’m assuming the person on the phone wasn’t thrilled! When I returned with an item I wanted to pay for, a purse which was displayed behind the cashier grabbed my attention. It was a pink Chanel bag. I asked if I can see it. When I touched it, unzipped it and looked inside, I knew this is NOT a real Chanel bag. They wanted $ 1000 for it, again, a way too low price for such bag, if it was original Chanel. The quality was bad, the lining was cheaply made and the zippers were incorrect. I asked if they guarantee this was an authentic bag, they said yes of course, so I pointed out all the signs of a knock off and asked how can they be so sure with this particular bag. Even the authenticity hologram wasn’t present inside. They didn’t respond but looked at each other with worrying eyes. I will never ever go back to this place. Not only they are not honest with their consigners but they are also not honest with their clients! Beware of buying anything that is claimed to be authentic as they do not accept refunds!

This place robs you of your merchandise. I gave them clothing 5 months ago, and I just called (I day past the pick-​up date) to see the status of of the items. They claimed that NOTHING, out of about 60 items, didn’t sell. They also told me because I was a day late on calling them, they donated all my clothing to Good Will. Really?
This is a warning… DO NOT USE SECOND TIME AROUND. They will rob you.

Beware of second time around employees stealing the merchandise u leave on consignment. Not only did they lie to me about the price they sold my high end purses for but in the end one of their employees stole my stuff and they refused to refund me any amount of money. Do NoT do business here.