Encore Catering

They did an amazing job for my 50^th Birthday!
Food was amazing! We had the Mexican Buffett with probably the best guacamole and pork carnitas I’ve had! And a huge shout out to Adam!!! He not only took care of the food and the bar, he personally made sure people had drinks, cleaned and was one of the nicest people we’ve ever met! He even made sure the Birthday girl drank plenty of water! Truly the best service I’ve ever experienced!

I disagree with Mary’s review — she needs help with HER grammar, «get good»?! I’m skeptical of food reviews that criticize petty things (she has issues and brings those to her review). Any typos here btw are bc I’m writing via phone. The focus should be on the quality of food and/​or service for a fair review. I decided to try Encore Catering primarily because of Tom Koetter’s persistence, hard work and some interesting vegetarian options. I was looking for a new lunch caterer for a work meeting in the DTC area. Ordering and payment was easy and accurate. Staff was friendly and professional. The delivery was right on time which included set-​up with tiers and cloth coverings, dishes… not disposable, better suited for a Board or Executive mtg. Ours was a working lunch. Though I’m sure it was much appreciated. The food was fresh, well-​prepared and delighfully presented. The two sides we selected were a hit, as was the dessert (both came with our sandwiches) The menu selection was a nice change from our usual caterers. Everyone was quite pleased and satisfied. Plus we had some leftover sides for the rest of our employees to graze on. I would definitely use them again!

Our experience was WONDERFUL! We hired Encore Catering to provide food at a celebration-​of-​life party (45 people) for my husband’s mother. The food was delicious and plentiful, and the buffet setup was very attractive. Aly at Encore helped us plan a menu that would please the typical guest and also allow for vegetarians and those who needed gluten-​free fare. The two staff members who worked at our event, Gentry and Colin, were exceptionally professional and so kind. They arrived on time and had much better ideas than we did about where things should go to make the food and beverage lines flow easily. They did their jobs so well that, after the initial setup, we hardly noticed their presence as they quietly went about refilling the serving dishes, picking up discarded drinks, and clearing emptied plates. When the gathering ended, they put the remaining food in boxes, quickly dismantled their equipment and put it in their van, and then offered to help us pack our cars with the leftover food as well as equipment and items we brought. They could not have been nicer or easier to work with! We found Encore’s prices were very reasonable, too, when compared with a half-​dozen other companies. We would certainly recommend them to our friends and would use them again if the need arises.

Soooo not impressed with these people. The website is a big clue – correct your grammar, your spelling, and get good and fluent in what initial caps are and why you use them. What’s a «Buffe»? Anyone understand how line spacing works? Why is there a link titled «Page 13» on your home page that takes your customer nowhere? And this error-​filled website apparently has been in place since 2007?!
Many menu items were food trends in the 80’s-90’s… just not a lot of innovation or fresh thought here. Our salesperson was pushy for a sale, but needed to have a follow-​up reminder call to get changes applied to the contract.
This lack of polish and inattention to detail carries over to their food, as well. The boxed lunches featured some soggy sandwiches, and cookies that tasted like they were underbaked using frozen (bland) dough.
In the final analysis, in this tough economy, there are MANY caterers here in town who are anxious to earn new business. We will certainly let them.