Lube It U S A

These guys are so amazing and kind. I had a «check engine» light go on and my mechanic in my hometown asked me to see if I could get it plugged in a read. Called Lube It USA and they were quick to encourage me to stop on by and they would do that for me at no cost. They went even more above and beyond by getting on the phone with my Mechanic back home and letting him know any codes that were showing and helped me resolve the problem. I drove away feeling reassured about my car and completely impressed at the level of integrity and customer care that I was shown.
I would totally recommend this spot for any car need.

I always take my car here for a simple oil change and they always deliver with quick and friendly service. The other day I had exceptional service from Brian when my car battery unexpectedly died on me. The assistance was very generous and my car is back to great shape.

Gave me a quote for an oil change, and neglected to ask for my make and model. So instead of paying 35 $ like I thought I had been quoted, after starting the job they informed me I’d be paying 55 $ instead. Classic bait and switch. Their car wash machine is an absolute JOKE. Not only does it not even dispense soap, its bristles are not soft. If you don’t know anything about car maintenance their mechanics will eat you up and sell you a million things you don’t actually need. At the end of it all, I was over charged for an oil change, but it was done in 10 minutes.

Got our oil changed, free vac and wash with purchase said we could just come back and redeem later, they didn’t give us a ticket or anything. Denied #swindlers. Won’t be getting our business again, refused to even check the computer.

Whatever you do NEVER EVER do a engine flush! We went there for a simple oil change. Then were told we need a engine oil flush because we were over 3000 by just a little less then 10%. Now the engine is worthless!!! No help from Lube it USA. Basically told to go to hell. They suggested the the flush, they should stand up for there recommendations. If we asked for the service, I would look at it differently. They should tell it could be harmful to the engine. The same way a product discloses things on the box. The way it works here is you are trusting them to inform you.
Please google this NBC report.
Could This Damage Your Car?
NBC Los Angeles investigator Joel Grover checks into customer complaints that engine flushes at some Jiffy Lube and EZ Lube shops led to engine failure in their cars

They charge you weird special installation fee without letting you know in advance. This is the first time I’m charged this kind of fee with oil changes done on my vehicle at five different locations at MA, AZ, and OR.
Update: Lube It USA called back and explained what happened, and promised better communication in the future times. It feels like Lube It USA does care about customer feedbacks.

This location has the nicest guys working. They are very friendly and never try to sell me stuff I don’t need.

I wanted a simple oil change and they delivered. They did try to sell me an air filter, saying that it looked like the one I had in my car was the original filter. My car was serviced by the car dealership it was purchased at (out of state) 5 months ago. I seriously doubt they would have left the filter if it needed to be changed.
My oil change was extremely fast (a line developed behind me so they had incentive to go quickly!) and the workers were very friendly.
I immediately took advantage of the vacuum and car wash that comes with the oil change. My car is now clean and in great shape!

If you are not well educated about car maintenance, you will be taken advantage of by their seemingly nice employees.
I just bought a new car (Used, new for me) from a dealership and wanted to make sure all the fluids were clean, expecting just an oil change. They must have taken one look at me and known I know very little about cars (I am a woman, college-​age) The salesman Kevin convinced me that my gear box fluid was incredibly dirty and should be changed. Since I just bought the car, I was sad to think the dealer ripped me off, and went ahead with getting the fluid changed. It ended up costing me just over $ 100 for the 15 minute service!
Shocked that it was so expensive, I went home to look up why it is important to keep gear box fluid clean… the answer: It’s not. Several sources stated that it is a scam and usually a car does not need it changed during its whole life span (maybe once, at the most).
Kevin knew my car only had 36,000 miles on it, and only convinced me to pay for it because he knew I was not well informed.
I have never been so insulted, and will not be returning. The Jiffy Lube on Coburg is only $ 19.99 for the same service and has excellent employees who have not taken advantage of my lack of knowledge about cars. If I had that knowledge, I would not be needing their service.
It’s not 1950 and I do not appreciate being taken advantage of.

I get my oil changed here regularly – it’s fast and easy, and they throw in a free car wash!

Had a nice friendly experience here! Got a free car wash, pretty standard. I will come back for sure.