Midas

Great place, been going there for years.
Always treated like part of a famly. Jason the manager is amazing. Always feel like they have my best intrest at heart. Bought my tires, brakes and all my maintenance from them.
My car keeps purring.

I use coupons to save money. Midas sends out $ 19.99 coupons about quarterly. I have used them twice with no real problems, although they charge an extra $ 3 or so to «dispose» of the filter.
This time, they told me there were all SORTS of problems that had been listed the last time I had the oil change, (that was news to me.) The guy behind the counter said he could not complete the oil change unless he looked at the vehicle.
Right, no thanks. Don’t send out coupons and try to FORCE an up-​sale guys. I went to Walmart where there everyday oil change is $ 19.98, no coupon needed, no appointment needed AND no disposal fee.
I am NOT a Walmart fan, but I know where I am going for my oil changes. I cannot trust the Midas in Eugene.

I had recently gone to les Schwab as I usually do for my tires and they had told me that all my brakes needed to be changed and it was going to be a good Chunk of change, I wasn’t to excited about this. i then decided to get it checked out at Minus because I had heard they were a little better, it turned out Yes, indeed, I did have to get all the brakes done. They took me out to my car and showed me everything while it was lifted in the air so I knew how little brake pad was actually there. The total ended up being less than half of what les Schwab had quoted! It was done faster than expected and my car is running extremely well now, I am very happy with the experience over all!

Alot of credit must be given to Mark who is an excellent customer rep person. He is courteous and well informed and just a super great guy. Got a good deal on tires and an alignment and every is fine with my car now. Thank you much.

Been going to Midas for 10+ years and they have always treated me great. I like that when a problem arises they take you out and show you visually what is going on. I like they honesty and integrity. Thanks for your years of service to my vehicles.

Initially getting my oil changed and tires rotated went fairly smooth aside from the lack of customer service. When I had called a couple weeks later as I noticed something different with my car, I fully intended on calling and simply asking questions to see what could perhaps be the problem. I had had a previous mechanic (family friend) briefly look at my vehicle and he suggested to all Midas to discover if they had seen anything while changing my oil. As I called Midas and talked to the owner Steve, I was downgraded and immediately put blame on. This is exactly what a female DOES NOT want to encounter with auto places. I will never bring my business to this Midas again, maybe I’ll try a different location or stick to who I normally go through even if their waiting list is rather long, Oil Can Henry’s.

Went to these guys a few months for brake work on my old truck. They quoted me a price and stuck with it even after they found additional problems. They fixed the problem they found with the sway arm at no charge. I value their honesty and their willingness to do right by me. They will be my first stop with any future break work.

I like this place. I had a battery go dead on me in my new Sonata. I jump started it and brought it in. I thought they would try and sell me something. They told me everything checked out fine, possibly just left a light on. This was just one example of their integrity. Every time I get something done I don’t have to worry about whether or not I need it or don’t. They will give you a ride home and pick you up when the car is ready. Always first class treatment every time.

I don’t know, surprised to see so many shi — -y reviews.
Took my Jeep in, needed some expensive work done. Had already checked around, and their price and attitude were def the best. I’m a big pain-​in-​the-​butt when it comes to my car… the kind of guy who has to walk around and see what their doing.
They didn’t hassle me at all.
Also made sure to tell them I wanted to see the new parts B4 they were installed, then see the old parts after.
They were great. Dad is the owner, very friendly, 1 son is the head mechanic (Chris), the other son Jason is Cust. Svc.
Would go back anytime!

Took my car here for an oil change. Was everything i needed it to be. Quick, easy, cheap, they checked in on everything with y engine too an rotated my tires for free.

Bad, bad, bad… stay away. After I paid for servicing there for my car in this neighborhood shop I stopped by with a generic question about a dashboard sign. Unhelpful and nonsensical advice. My mechanical experience is zero other than I have 2 brilliant mechanic brothers back home and I had a better idea of how to address the issue.
Customer service with a shitty, condescending attitude. Many other places better deserving of your business.

I have always had prompt and quality service at this Midas. The staff are friendly and helpful and I don’t feel that they take advantage of me because I am a woman.

This place is managed terribly and the customer service sucks. I have a lot of knowledge about cars and mechanics, but don’t have the equipment to do certain repairs. This place will take advantage of the ignorant customer and prey on people who don’t know much about cars. Be prepared to be overcharged and billed for an hour’s worth of work that takes them 30 minutes to complete. Now, onto the details of my experience with the Midas Touch that I would trust for as far as I could throw them.
I had a muffler installed in Colorado at a Midas that came with a lifetime guarantee. The muffler tailpipe came loose so I took it to the Midas to have it replaced in Eugene. I knew from reading the warranty that I had to pay for the labor part and the muffler was free of charge. However, I didn’t expect the labor to cost $ 90 because the first time I had it done it was only $ 55 a few years ago. When I brought this to their attention the response was, «The price of gas has gone up too.» Now that’s customer service. Unfortunately I was working and had to have the repair done so I said go ahead with it.
I picked up my car and on my way home the entire car was shaking because they installed the muffler wrong and it was vibrating against the gas tank. So I turned around and went back the shop. After cranking on the pipe with a pry bar and resetting the hangers they fixed it. NO APOLOGY, NOTHING. Just a, «here you go, have a nice day. I have some other customers I need to take advantage of.»
DO NOT TAKE YOUR CAR HERE. DO YOUR RESEARCH. READ OTHER REVIEWS.

STAY AWAY FROM THIS PLACE!!! I took my car in because the breaks started to squeak and I thought the pads needed to be changed. Well after the «free inspection» we were told that the entire break drum had to be replace to the tune of $ 270. Yikes! Well breaks are REALLY important, so we told them to go ahead. When we picked up the car the mentioned that the front breaks would have to be completely replaced soon as well, but I had like a month or two. The next day while driving, my break peddle hit the floor and I could not stop. WTF?!? So I give them a call and they can’t do anything for me until the next day. I waited around for them to send a tow truck for hours. When they finally got my car in and took a look, «oh, um the seal didn’t take. Sorry.» Really? Anyway long story short, I took my car into another place that said my fronts were okay and would need new pads in about 6 months of so about a $ 60 job.

The first time I went there I thought their service was good and that the customer service felt more like a locally owned shop. It was nice considering I was spending a lot of money that day. Unfortunately, I find out the second time I went there (not expecting to spend much) the customer service turned into a large corporate, greedy, mentality and this was from the same person that was so «kind» the first time.
I would rather have consistency than false kindness. Either have strict rules all the time or kindness all the time.