Old Navy

This store is always an absolute mess. Clothes are all over on the floor and you have to search for the size you want. The dressing rooms are in dire need of cleaning as well. Don’t even get me started on the disgusting, dirty bathroom, I’d rather use a truck stop bathroom. To top it off they don’t even have a maternity section. Too bad this is the only Old Navy store in Eugene.

This review is not for Old Navy as a brand but this particular location. Every time I’ve gone in, the clothes have been a mess. I feel like I’m at a rummage sale in the clearance section. I’ll find an extra small shirt on extra-​large hanger on a section rack referred to as medium, only to find out — — once I’ve got all that straightened out — — that it’s a full price item shelved there by mistake.
I was looking for some clothes for my toddler daughter and was upset to find that almost no 18 month clothing was in stock in either the infants or the toddler section. The longsleeved knits shirts that were on sale were a pawed-​over pile like in the bottom of a teenager’s closet… And this was a Tuesday evening, with sales staff idle and chatting on the floor.
I’ll just order from the website from now on, I guess.

I go here for the sales racks mostly. The clothing here is basic and comfortable and cheap (even when not found on the sales rack) but it’s also cheaply made… so there’s that. I would say there’s really only one thing I don’t like about Old Navy and that is the check out lines. They can be long sometimes. I have definitely waited in line long enough that i’ve talked myself out of purchasing all of the items I initially entered the line with the intention of buying.

Ok. It’s an old navy. I went during a sale. The line was quick. Found merchandise quickly. (even in my sizes). The only down side, no bag. I’m not sure if it’s a law (I’m assuming it is, about only paper bags everywhere, which is cool with me) but the guy said they ran out of bags. Uhm. it’s a sale. Shouldn’t the one ordering things know how many bags to order?

HORRIBLE HORRIBLE HORRIBLE MANAGEMENT. The staff are lazy, not helpful, sloppy looking and rude. I love Old Navy and their products but I am to the point where I would rather order online than give this location my money. I keep hoping time and time again it will get better but it just gets worse. Not only is the store laid out strangely it’s messy, dirty and unorganized. The fitting room area looks and smells like a lost and found at an elementary school. No matter what coupon I have anytime I try to use it at this location they tell me it’s invalid or expired. It’s November 2^nd, I was told first that my coupon was expired I showed the girl behind the counter it says valid until November 5^th, 2014 and had to show her the date on my phone. She then changed her story to it’s not valid on what you are purchasing. I said what isn’t valid? Her response was well let me see as she dug through the pile of items I was going to purchase. Finding a pair of socks that met the criteria of invalid she said these! I said ok the rest of my purchase qualifies I will either skip on the socks or do two transactions to which I was told I refuse to honor your coupon you are trying to cheat our system. By buying things that qualify?! I am done with this store!

Had to use the ladies room while shopping. Ladies room is so disgustingly filthy, with dried period blood by the flusher. Looks like that bathroom hasn’t been cleaned in forever. Too grossed out to shop here!

I.. . I don’t even know what to say.
It’s Old Navy. Like, The Gap for people who need to feel like they have walked into the entire mall at once.
It’s like an airplane hanger with stuff that is ridiculously cheap. You know everything in there was made by a child slave.
Still, the only place I’ll buy pajama pants. Comfortable and affordable.

Old navy is awesome!
They have some good sales and everyone who works here has been nice and helpful when I needed assistance.
I got a cute shirt here for only 3 bucks once.
I get emails from them that offer 20 or 30 percent off quite a bit so I usually have some kind of coupon or discount when I do go here so that helps!