The UPS Store

Staff needs to review his training on how to ship international package. Didn’t get great service here.

I have been going here for years. Became a regular when our daughter went away to college. All of my shipments, small or large, were treated with care. And the staff always had a solution to those perishable, time sensitive, awkward size packages. Our girl just got married and Brian and the UPS staff helped us ship all the wedding gifts! They were able to make this simple from the drop off to packaging this enormous bundle. I appreciate these people so much!

They took care of me, packed my Thu really well and safe and gave me a discount on my bill.

This is my favorite shipping store in Eugene. They work fast, are always friendly, and it’s so easy to drop off return packages here. They’ll make sure the boxes are properly taped (and they’ll tape them up for you if you forgot), and will give you good advice on the best ways to ship so you don’t overpay.

I have been going into this convientely located shipping place since I’ve lived in the neighborhood for 4 years, only when I was in a hurry. The owner has always been extremely rude and arrogant. I figured with the change in the economy they would start treating their customers better, but after my experience in there today tells me some business owners still don’t get that customers deserve to be treated with respect and kindness. The owner started yelling at me that what I wanted to do was illegal (which it wasn’t), then he agrees I’m right and whips out a form to me to sign, still delaying in what I wanted to do and helping other people. Their surcharge on anything postal is ridiculous, but regardless of their fees, the way they TREAT people who go in there is simply horrific and detrimental to society. I’ve also seen their employees hand unsorted mail to box holders to look through to pick out their own. For the owners themself to act like they are all about laws while practicing such immoral and aggressive behavior is what contributes to the decline of this once-​great community.