Mattress Firm Colleyville

We just bought a mattress and adjustable base from Robert. He was fantastic. Explained all the features of the various beds. To top it off he gave us a great deal.

I was very satisfied with the customer service and the price I received at this store. I was expecting to have to wait awhile since they had a big sale at the time, but it took almost no time at all.

me: do you have any memory foam ergonomic pillows?
salesman: yes this one!
me: that is memory foam but *not*a contour pillow.
salesman: ohhh that is the only memory foam pillow we sell.
waste of time

Buying a mattress can be a hassle. Often times the employess are smarmy and overagressive in making a sale and it’s awkward laying in bed after bed while some guy lurches over you trying to upsell you. But not at this Mattress Firm! I mean, our salesman (who actually doesn’t usually work at this store) had some of his salesman jargon and smooth mooves but all in all, I would almost say buying a mattress here was fun!
The «fun» was getting to try out the SLEEP TO LIVE system, which sounds so so dramatic. But all it is this kinda freaky space age diagnostic bed thing you lay on that measures how firm a mattress should be. I thought it was pretty cool, I don’t know if it really saved us that much time but it is a fun gimmick. I was able to weasle myself some meager savings with the bed frame and delivery but they made damn sure I would spend in the higher end of my price range.
Also, I wouldn’t suggest writing a check here as it was a fiasco, he had to actually call it in which took forever, maybe they’ll have it fixed soon.) One of his salesman tricks was to choose three beds in our prices range –one very nice, one nice, and one okay but cheap. Of course, you lay on the other two first and the cheap one isn’t even on display, it’s a twin they just pull off the wall to have you try. After all that, it’s hard to settle for the cheapo one, even if it would save a couple hundred bucks. But as Omar from The Wire would say, it’s all in the game. Whether your game is drug dealing or mattress selling, people trying to make money off of you and I can’t really fault them as long as they aren’t all up in my face.