Burlington Coat Factory

Never had an issue with this store. At one point I was 330 pounds and this was the basically one of the only store that carried my size had them for decent price and also had it in the style that I was looking for. Now I’m 200 pounds and down 10 pants sized and Burlington is still my go to store value and style without breaking the bank.

Seriously Jovany is a fantastic individual with a lot of care for the customer. I was looking to get a nice jacket for a date I was going on later and he helped me pick out something that was just right and everything went smooth the rest of the day. He really cares about your needs and he LISTENS!

This is a terrible store! I have two friends who have lost job’s there, one (for example) was fired because the manager was not there to let her in to clock in. Then they strung her along for three weeks off the schedule before actually informing her of the discharge. Classy company.

Funny how folks say this store isn’t clean uhm have you ever been to the one in edmonds? That store over there is disorganized, dusty and overall a hot mess. I like the everett location I always find what I want I haven’t dealt with a rude employee yet. The store is clean and well lit

Love this store but I have to give it 1 star simply for its staff and management. I’ve been shopping for Burlington for years and was pretty excited when I found out everett was getting one. The old opening manager Lyle was AMAZING! Anytime I had a problem he was beyond friendly and was always happy to help! The new manger Chad is so beyond rude! Anytime I have a return or an issue and he has to be called over I feel like I am causing him a problem! Like really! Don’t get my started on their manager Barbra… she never has any idea what she is talking about when it comes to their policy’s and just looks at you like a deer in headlights and just keeps saying there is nothing I can do for you… they have a new quite larger manager there now and I don’t even know how she got a job! The couple times I have been in and she’s been working she never greats me and stands around the registers gossiping with some of the other staff… pretty professional! There’s maybe only about 5 associates I can say deserve their job. Rest of the staff should be fired! Their on location security is a joke I’ve been there first hand witnessing people putting things in their bags. All she does is fallow them around. I’ve even witnessed people walk out of the store with merchandise with no consequences for it! Let’s say it’s pretty easy to steal from this store which is a shame. Compared to the shoreline locations this place beyond meets my expectations on cleanliness! Over all the product is good even though lately there hasn’t been much. Store is clean and bottom line the staff is horrible!

Went in today to purchase a pair of gloves. Original price was marked at $ 80 and there was a Ross tag for $ 29. When the cashier rang them up, the price came up as $ 39. I asked them to speak to a manager as obviously I expected the $ 29 price to be honored but the manager said no! Needless to say, I will go to Ross and write to their corporate office.

Don’t waste the gas, (at least as of this past month or so) if you’re shopping for kids clothes they don’t have squat. Literally left empty handed.

Not difficult to find what I was looking for — Christmas presents, but quality was not great. Too few cashiers, and employees were inattentive and unaware of my need for help despite my very obvious attempts to gain their notice.

This is a brand new location so why is the selection so crappy?! I can’t even say that it’s clean here, because it’s not. I don’t think that it is their fault though because people throw stuff all over. No respect at all. I can’t speak of the customer service because I have yet to find anything here worth buying.

This store had friendly service and we got what we came here for (rain coat for me) at a great price! The cashier even gave me a coupon for 20% off out of the blue so my purchase was discounted even more.
Parking is plentiful here and there’s a good selection of items. They are connected to the Everett mall but they have longer hours than the other stores which I appreciated.
If you live nearby, check your mail for a $ 10 off coupon!