Immediate Clinic

I first called the clinic to see if they would able write out the script. I told them what it was, they then put me on hold to ask. When she got back on the phone she said, «they might but would have to come in and see the doctor and it would be up to their digression and bring in your prescription bottle.» I then went in and seen the doctor he didn’t ask me anything he just looked at bottle and said «this is a controlled substance we can’t feel that here.» If that is their policy then the person on the phone should have told me that and not waste my time.

I needed to get an exam done per my employer. Immediate clinic was the cheapest around, so I figured I would give them a try. They take insurance, but not Group Health (just FYI) I don’t have Group Health, but for this particular exam they do not take insurance-​it is just one initial fee. I was very impressed, especially given my past experiences with urgent care facilities. The staff was VERY nice and helpful. They were super accommodating when there was an unexpected mishap (on my part) with the exam. The other patients in the waiting room were very obnoxious, loud and flat out rude to everyone in the waiting room, but to the clinic’s staff especially. (Which is common in almost all urgent care offices) The staff were respectful and handled disgruntle patients very calmly. I ended up having to go back into the office three different times, to get the complete results for my employer. I wasn’t too thrilled about the whole process, but each time going in, the staff made it easier. I will definitely go back if needed.

These people are so horrible and unprofessional, the doctor treated me like shit and the heavily relied on there computer to treat people, what was the point of you becoming a doctor? That may have been ok except for the fact there computer told them I have hiv and the doctor asked me if I was still taking meds for that. I don’t have hiv…

Should have read the reviews before I attempted to visit. As per the other posts, the office staff was very friendly, unfortunately that’s where the positive review ends. 3 and a half hours to be placed in the «visit» room and after another 40 minutes I left. No regard for patient time. Don’t waste your time here. I will be receiving corrective action at work due to the fact I couldn’t commit 6 hours to a Dr. Visit.

Great place to sit and lounge for hours, especially if you are trying to put off any pressing matters, such as work or family, for the rest of the day. The nurse was super friendly, at least.

The very first time we went there (when the had just opened) front desk and doctor were nice and helpful. They Showed as if they cared (I don’t know if it was just part of their job or just the reason why some people choose to be part of healthcare, to care for others, etc)… Now, there’s about nearly one nice person left, a black lady (which we really appreciated her being so helpful, sorry don’t remember your name). The other ones… Are so UNPROFESSIONAL in general. I tried going there several times hoping that I will get treated the way they treated me the first time or when I go to my actual clinic, it’s just that is miles away, but anyway, here don’t make you feel welcome, at ease or anything of a sort. Will NEVER go back again.

Love having people get seen before me who came in after me. If you are that sick the clinic should call an ambulance. Not a fan. After talking to them (severely lacking any customer service skills) I was told it is their policy not to turn anyone away ever even when the patient clearly is having an emergency that would be best treated at the er. I guess if you have to go here come in clutching your chest.

The front desk is nice, but I waited over an hour in my room for the doctor. He was in a hurry, stumbling over his words. Pretty busy I guess, but if patients are waiting over an hour for someone to come see them, that is a good sign that maybe they need a little more help.

I have worked in healthcare over 12 years. Don’t waste your time going to this clinic. I experienced the kind of treatment as some of the other reviewers stated. The doctor said he wouldn’t give me antibiotics that I needed because he couldn’t see the infection. I was in pain and the doctor didn’t listen to me. I asked if it got worse the next day if I could be seen again the next day or have a prescription called in and that could not be arranged. I would have to come in and pay again. If you need medical attention go to the Providence walk in or The Everett Clinic!!!

The staff in front and in back are friendly. My wait was brief. The PA I saw gave me an exam for my cold. I didn’t want a throat swab and he let me refuse it (I don’t know what that other person was squaking about pushiness for). I mainly wanted to make sure I didn’t have an ear infection (and I didn’t whew). He wrote me some scrips for my virus and I was on my way (nasal spray and cough suppressant incase I wanted more than the otc).
Standard care, clean building, friendly staff, and SHORT wait.