LensCrafters

Awful! I showed up on time for my appointment but I had to wait over an hour. I think an hour is ridiculous. They have tons of empty appointment slots but The wait when you arrive is so long. Shows a clear lack of efficiency and customer service. Also the cost of contact lens and glasses are much more expensive than places like Sams club.

I’m shopping around for new frames and will have to get updated prescription lens (and exam, of course). For me finding sizes that fit my face is difficult. I’m currently wearing and have been for years, a size 42. most places just don’t carry frames that small. Lens Crafters didn’t either, but according to Will, the gentleman that helped me size can vary by brand. So, to work I went trying on different sizes mostly 45 – 46, which were the smallest I could find.
I found about 4 frames that I would consider. Frames were mostly stylish and or trendy, many being world recognized designers such as Oakley, Vogue, Polo Ralph Lauren, Guess, Ray Band, etc. The Polo Ralph Lauren frame I like is black and red with thicker tops and thinner bottoms of the frame, priced at $ 119.95. The Easytwist black wire frames are priced at $ 129.95. The Occhiolini black wire frames were priced at $ 89.95 and the Ray Band, Jr. plastic black ones also at $ 89.95. I found the frames to be quite expensive.
Comparing the exam to that of America’s Best, Wal-​mart, etc. it is also quite pricey at $ 99, but compared to an optometrist reasonable. seeing a family optometrist can run you upwards of $ 125 – 150 for a full rigorous eye exam and screening for various ailments or issues. However, obviously seeing an optometrist would be better since you’d be getting a full exam not just one specifically for prescription glasses to buy a pair of glasses at their store. I’m not saying the quality of the exam would suffer or that it’s not a sufficient one, but it doesn’t screen for everything. it’s not an eye doctor that you would consult with on other issues outside of getting prescriptions or visit on other occasions.
Pricing of 1 pair of glasses — frames, prescription lens, possibly with transition and a second pair of frames as sunglasses with polarized prescription would run roughly $ 562. I compared this with America’s Best at $ 405 with all of the bells and whistles. it will come down to style.
However also remember, which I was shocked to learn– glasses here have a 30 day no questions asked warranty. If you want a full year warranty, you must pay $ 35 and then when you come in for the repair pay an additional $ 50 copay. I thought that THAT was ridiculous. At America’s Best, you automatically get a one year warranty. have an issue in that year, stop in and get the issue resolved!
I swear i’m not a spokesperson for America’s Best, but their pricing is much more reasonable and fair.
Pros of the store– Will and the lady were friendly and helpful. I was able to put several pairs of glasses on hold for a few days. Very stylish and trendy selection of frames. Prescription lens are made in house and are ready to take home within an HOUR!
Cons of the store– Price
Will I be returning? Most likely, I really like the style. but I will continue shopping around and comparing prices before jumping into a decision. After all it is my face and my look that will be changing! The look of my face of my selfies will be changing!

Over the weekend, our darling new puppy decided to use my glasses as a new chew toy, leaving me in a predicament for the work week. I didn’t have a backup pair, and my regular optometrist was not open on Sundays. So I elected to pay out-​of-​pocket and go to Lenscrafters to get contacts.
The eye exam was routine enough, although I think telling you about a new eye scanner they have in the midst of the exam, and that its an extra $ 40 to use is unnecessary.
The technician getting my script and using an automated machine was nice enough, but had problems getting my one eye’s script.
The optometrist on duty was also very good, and probably saved this from being a one-​star review.
My problems started after I left. The contacts I had were very blurry, and while from previous experience I know you need to give them time, they were to the point that I didn’t think the script was right. After trying another set of lenses, I was told I couldn’t be seen again until the following Sunday (my follow-​up appointment). That would have left me being unable to see for a week.
Needless to say, I ended up having a second exam at my optometrist’s office to find that the Rx was a bit off. Received trial lenses from him, and now I can see again.

Normally when you think of Lenscrafters, you don’t think of one of those snazzy lens boutiques. That is exactly what this place is. They offer a huge selection of moderately priced designer frames. D&G, Burberry, Prada, and the old standby, Vogue just to name a few available brands.
What makes this place shine is the staff. They are incredibly knowledgeable as well as handy with all kinds of adjustments. They all seem to know exactly how to fix them so they don’t hurt, pinch, slide or rub.
I recently got Lasik surgery (See review for Kremer in K of P) and needed to get my regular lenses put back in my prescription sunglasses — so I didn’t have to wear the dorky ones they give you at Kremer’s. This was a three second — pop, pop and done. They even cleaned them for me. The kicker — I didn’t buy the sunglasses there. I wasn’t trying to pull one over on them either, they just knew that my family were good customers with day-​to-​day glasses.
You can’t go wrong getting glasses here.