Starbucks

Rudest staff ever!!! Horrible customer service and slowest service do not waste your money or time at this joke of a Starbucks. I went in to the Starbucks and ordered a coffee, there were literally two other people in the entire place and I stood there for 20 minutes waiting. The person who walked in after me got their coffee before me so I asked the person working where my order was. They glared at me and were rude saying oh we forgot to put in your order ?? Then this morning I gave them one more try. I went thru the drive thru and it took forever to order. I placed my order and the girl said they were out of croissants. I said how can you be out of them you just opened? She rudely said oh we didn’t order enough. Not even apologizing. When I went to pay she was even more rude didn’t even say good morning or hello just blurted out the total. Still didn’t say a word when handing back my credit card. I finally got my coffee and the girl working just shoved the coffee in my hand and stared at me when I sat there dumb founded. She goes what did you forget something? I said aren’t you suppose to say thank you??? She literally started laughing in my face and so did all the other workers. They were all laughing at me. I should have thrown the coffee in her face. Rudest experience of my life will never go back there. Management didn’t care when told about this

SLOWEST DRIVE THRU. Definitely not showcasing their A team, tables are always dirty, trash is constantly overflowing. Weekdays, Weekends… doesn’t matter always the same, dirty & slow!

I get Starbucks daily. This store is definitely more convenient for my commute to work but the few times I’ve been there have been horrible. They are SOOOOOO slow. Like sloths. Seriously. I’m not sure what they do differently than any other Starbucks but the drinks I always get taste different than what they should. If you’re looking to waste 20minutes for your morning drink & having it taste gross this is your location!

I park at the parking lot. I know this Starbucks is slower because there are not many Starbucks around Exton (unlike downtown Philadelphia where has Starbucks all over the corner). They make good and meets Starbucks coffees. Only thing that I wish to see is that a clean cup when I receive my order at the counter. Always I found some coffee spill on the lid or on the cup. Hospitality industry = hygiene

You always wait forever and there are always 3 people (at least) standing around doing nothing! So inconvenient.

Convenient location, but easy to miss when driving. Parking is very inadequate and entrance driveway too narrow. Otherwise, the building is attractive, seating is adequate, quite clean, and service is good. Nice outdoor seating, more could be added.

I’m a huge Starbucks fan and have come to this starbucks 3 – 4 times a week on average for about 4 months now. They keep the place nice and clean but aren’t as personable at this one as I’ve experienced in other starbucks stores. I’d usually be called by name by now and my drink would have been memorized. My drinks are always great as usual though.
My biggest thing is that it’s not as cozy here. I’d like to see some couch chairs in the near future.
Sincerely,
The girl that orders the raspberry white mocha every time.

From what I’ve been told, this is one of the highest grossing Starbucks outside of Philly. For as busy as they are they can have a lack of urgency and an attitude of boredom but typically have their act together and getting a drink is usually a smooth process. Attractive and comfortable inside. That being said, I have been going here twice a day since I moved here six months ago and not once has an employee ever used my name, which is a major faux pas in Starbucks culture. Parking can be a challenge. By the time you get all of the employees parking their cars it leaves a few spaces for customers thus I end up going through the drive through more than I would like which itself can be «challenged» at times.

It’s a Starbucks with a drive thru which is nice and they have a nice seating area inside as well. The downside is that the parking lot is very cramped and tough to find parking and the service is disgustingly slow. On a number of occasions I have waited for 20 minutes to get my drink and then they even made it wrong. If they figure out the service issues I would rate this a 4 or 5 stars.

Has the training or bean quality dropped from this establishment or what? Every Americano I have ordered in the past 3 months has tasted burnt. Also when I order a small, short Americano (meaning not full with water) I get something different almost every time. I give up Starbucks. The convenience had me for a while but way too many disappointing visits.
I also have to agree with another post about the teenage party-​behind the counter.

Love that Starbucks has a drive-​through! Makes it seriously convenient for anybody on the go, especially with young children Intel. Great service, friendly staff, always a pleasure to frequent a Starbucks.

As Starbucks go, this has all the usual offerings. However, it is best appreciated for its drive-​thru and outdoor seating rather than as a relaxing place to sit and work. On a recent visit the staff behaved like a group of teenagers at a party and did not cultivate a friendly or calm atmosphere. For a more relaxing atmosphere with warm and friendly staff, the Berwyn/​Devon or Paoli locations are recommended.

I’d like to find out what this building was originally. Starbucks is great for repurposing buildings and turning them into coffee shops.
Good bunch of people work here. Always plenty of table space and help. They also have a drive-​through for the serious JavaHeads.

Starbucks is Starbucks! Great for coffee and quick snacks!

A Starbucks with a drive thru window. Get your buzz on the run, how convenient!
I actually haven’t used the drive thru yet though, haha. You see, the windows of my truck are small so I have this horrifying image of me clipping the top of the cup on my window frame and then watching in slow motion as the cup drops square onto my lap with the lid popping off on impact! What a nightmare… so yeah, I use the parking lot (which is in the back of the store by the way) and I walk my butt inside. (there’s an entrance facing the back parking lot too, so no, you don’t have to walk all the way around to the front to get inside, jeeze don’t be so negative!).
Be careful walking in though! Those speedy, «buzz on the run» types with their big car windows could easily run you down as you cross their path toward the door.
There is some outdoor seating out front which is nice, I think there are umbrellas at the tables too, but I’m not certain because I never stick around long enough to notice.
Yes of course there is free wifi and tables to hang out inside, they have baked goods and a retail section full of strangely shaped mugs, coffee and other coffee related stuffs. (what Starbucks doesn’t have this stuff? None? Oh ok, then why did I bother mentioning it? Who knows.)
I’m not going to comment on the quality of the coffee vs other non-​Starbucks shops, etc, etc, etc because I’m only reviewing the location and frankly you probably don’t care because it’s a Starbucks, and you already have your own opinion on that so why should I waste my breath? err… fingers?
Their service is fast, I never have any trouble there.
That is all.