Firehouse Subs

Got to say, this place has been consistently high quality and is by –far– my favorite sandwich spot. The staff are genuine and helpful, and very friendly. The dining area is always clean. Most importantly, the sandwiches are all great. Seriously, it doesn’t matter what you choose! Give them a shot and write them a review.

Love it! Can’t beat the taste and quality. They also had a kids menu for my niece and nephew.

I’ll never be back to Firehouse. The bread was average (not good) and the sandwich contents were mediocre at best. I tried the cheese steak, which as usual I altered to be more like the real thing. The result was an entirely lackluster, unseasoned mess. Knowing my Philadelphian blood makes finding a good cheesesteak difficult, I went back at a later date and tried a normal sandwich (hook and ladder?) but I disliked it so much I wouldn’t eat more than a few lackluster bites. Maybe you’ll like it but I was unimpressed.

First time having this place. Was gonna go to Panera next door but decided to give this place a try. I ordered the Cheddar Brisket combo. Sandwich was good but I thought the bread would be toasted as well. The bread ended up being a little soggy. Not sure if toasting the bread is an option but I’ll be going back so I’ll make sure to ask.
The only other issue with this location is the size. It’s really tight unless you’re staying to eat. There wasn’t anywhere to really stand without being in the way while I was waiting for my order. May want to consider ordering online or through their app if you’re getting takeout.

Excellent service, good prices, tastiest subs around! I like them better than Panera or Potbelly subs. The bread is amaaaazing. Highly recommend.

There seem to be a Mr. Nazi skinhead with his punk attitude behind the counter works at this shop & can’t act like a real cashier and has issue with certain type of PPL. Otherwise the food is great.

In general, I love Firehouse subs. Prices are fair, food is good, and… the customer service is nice, usually. But the «service» (?) here (at this location) really, really… confused me.
Every Firehouse I’ve ever been, I’ve always noticed the standard for all employees is to all yell «WELCOME!» when someone walks in the door, and «THANK YOU! HAVE A GREAT DAY!» as they leave (even if their expressions don’t seem to mean it). I’ve always experienced that at all other locations, but this one. However, the very unusual thing is they do follow the «smiles and greetings» routine to some customers, but not others. It seemed to me, as I observed every customer walking in and out, those who are suspected of or fit the profile of English as a second language don’t get the smiles and greetings. I, myself, apparently fit the profile as a non English speaker, I guess, because it was all silent as I walked out the door (while moments later, the person behind me get’s a big «THANK YOU!!!» as he walked out).
I wish I recorded my experience on video… but that would’ve been difficult to do while eating a sandwich. It doesn’t seem like much in writing. A lot of readers probably think I’m exaggerating. But ultimately, I really hope management reads this review and immediately requires all employees to unconditionally greet and smile every customer from this point.
Anyway, the food is good at this location. Service was… well, in a plain, technical sense, no problems. I did pay. They made sandwich in minutes and brought it to me… but with no smile! :(

Awesome for lunch, tasty and quick and cheap???,.,???,???,???,?.?,…,???,???,???,???,…,???,???,???,…,.,?.?,?,.?,???,???,???,???,???,??/…,???,???,???,???,…)…,?.?,?,…,…

Talk about happy, friendly employees! It’s always nice to come in here because you get greeted by the guys behind the food counter before you even see them! They also don’t mind when you have 5 questions about the food when most of the sammies are listed in two places. :). I got the tuna salad on a white roll– the tuna comes with pickles already diced up in it. I don’t think they’re actually pickles but I can’t remember what they are called exactly– they taste exactly the same. I’m pretty simple– I like mayo, lettuce, and pickles on my tuna subs– they fulfilled this but my roll could have used a bit more mayo… but I compensated for the lack of mayo with honey mustard, which their’s, is on point. I got a combo drink and whips as well, I love the soda machine they have, the only thing that could make it better would be those mini ice chips rather than big ice cubes but I feel that way everywhere I go. The restaurant has always been clean and well taken care of, and your food is brought to you once you order. They do a very nice job of keeping customers happy and returning, which is the same in my case.

The sandwiches are very tasty and fresh and the staff is friendly and attentive. I would have given Firehouse a five-​star rating if they offered seasoned fries or onion rings with your sandwich. Its a unique place; they need something to put them one up past Subway and Quiznos, and a hot side option would be ideal for that.

This place had been sooo widely advertised that I decided to make a visit. I went with the classic and had a steak and cheese sandwich. The food was below mediocre; I could have found something better at a nearby deli. There was not much vegetable in there and the meat was pretty dry. The service and atmosphere was normal. I wouldn’t go there again.

zzzz
could there be a more boring sandwich?
I like the concept of Firehouse subs. I really really want to like the food. I’ve heard the meatball sub is to die for, but i don’t eat beef, so i stick with turkey. Both times i’ve been here i’ve been totally underwhelmed. Thought i’d give it another try, but it still doesn’t do it for me.
Maybe i’m doing it wrong? Oh well.

I’ve always heard people talking about this place, but never had the urge to go and try it. I’m not a big fan of subs. I feel like anyone can grab bread and meat and make themselves a sandwich at home. But I’m really glad I checked this place out. The best thing about it is the firehouse sauce. It’s sweet, tangy, a little spicy and adds so much flavor to any sandwich. I had the hearty chicken salad sandwich and my bf had the meatball sub. Both were good, but the chicken salad sandwich definitely stood out. There were chunks of moist chicken instead of being all mashed up and all the ingredients were fresh. The staff was super friendly as well. One thing I was not very impressed with was the chili. It was a little bland and the texture was kind of gritty. Everything else was great though, so I’ll definitely be coming back.

I love that they greet you when you walk in. I wish more places did this!
The menu isn’t huge, but I love that they use fresh ingredients. Each franchise I have been to seems to uphold the brand standard well, and this Fairfax location is no exception. I also really like the fact that FS gives back so heavily to the community. For all these reasons, I’ll gladly pay a little extra for a sub here vs a competitor when I am in the area.
Parting Fun Fact: they will give you a free sub on your birthday – just show them your ID.

Best sammich I’ve had in a while! Not 5-​Stars, because, well, it’s a sub shop, BUT, it was fresh, fast & really tasty.
Update: I’ve had subs from 4 locations and they are consistently terrific and served up pretty fast!

I apparently have been a snob about sandwiches my whole life and never realized it. Well, less snobby and more closed-​minded. It took Hubs a solid three months to get me to try Firehouse Subs.
So I obliged (or felt that way) after coming home from a trip. It was late, we needed food, sandwich seemed like a great option. We went to Firehouse Subs, and while the restaurant was relatively bare, I was greeted with dozens of HOT SAUCES. Yes, hot sauces. One of my favorite things in the world. So hubs and I both ordered the club, warm and toasty.
What ensued then was greatness. Picking and choosing hot sauces, trying them with the sandwich. Laughing and watching the pre-​playoff games on the TV conveniently above the tables. *sigh*. It was such a fun experience. The sandwich was very tasty too. I was hungry (or enjoying myself) because I polished off the whole thing.
Sidenote: The Peri Peri hot and mild mixture was my favorite.
We will be back.

Only sub I have eaten here is their cheesesteak and it’s pretty good! I enjoy it each & every time we visit. I tend to make my order online & just drop by to pick it up. The lines here can get long. Its’ pretty convenient.
There was one incident in which I ordered online & arrived at the time I was told my order would be ready & when I walked inside, the line to order a meal was super long. Ordering online helps one bypass that long line especially since the order was already placed & paid for. So, I just walked up to the counter where there was an employee making subs & I asked him if my online order was ready. He responded sounding highly annoyed & quickly stated that I would have to wait in line for my order. I understood he was really busy since that place was packed but I knew he was wrong. That wasn’t cool. I just kindly reiterated that I had already ordered & paid so I was there to pick it up as instructed by their website. Annoyed once more, he reluctantly walked back to another worker & came back with a bag which contained my order. He didn’t seem happy but that’s not my problem.
If you opt to place your order online, make sure to not get bullied once you make it to the store!

Meh. Getting a combo meal (chips and a drink) with your sub will be a bit pricey. The Cherry limeade here was just blah — it tasted like concentrated cherry punch syrup — with NO limeade flavor at all. Not tangy or crisp. Sickeningly sweet. But they had the super soda machine with 5 bajillion soda combinations so I made my OWN cherry lemonade mix. (Still, they shouldn’t rep cherry limeade and then have it suck so badly.) The sandwich was kind of sloppy when we got ‘em and the wait was about 10 minutes. I haven’t experienced the «line ordering» problem, but right away — I could see how it would be an issue since the register area is super tiny.
ONE SUPREMELY IRRITATING NOTE: If you decide to donate $ 2 to get a «pickle bucket» — just a plain old red bucket, donating the proceeds to the local fire house — BEWARE — there is still pickle juice INSIDE the bucket. Yeah. So when you pick it up and put it in your car, it will reeeeeek. And when you bring it home, it will drip nasty pickle juices until you throw it outside to hose it off. FIRE HOUSE SUBS — WASH THE FRICKIN’ PICKLE BUCKETS!

I find the sandwiches to just be okay, nothing too special in my opinion. I have only ever ordered veggie sandwiches, so take it for what it’s worth. An unheated sandwich will be doughy (almost uncooked), so I highly suggest heating it up.
The main reason I am writing this review is to talk about the lines. Most recently there were 8 of us in line with one register open. There were 6 people working on the sandwiches, one cashier (who seemed to be a novice), and two managers standing around watching. Actually if they were watching they might have pitched in some assistance so more than likely they were just day dreaming. While I was waiting for my sandwich the line continued to grow until there were approximately 16 people in line, which then extended out the door. Then the manager appeared to wake up out of his trance and decided to finally assist. So, 16 is the magic number for opening up a second register. I wonder if he learned that in management training?

I’ve been here two more times now… and tried the steak and cheese, hook and ladder again and the italian.
I have to say… my bf LOVES the steak and cheese and I am a big fan of the italian (actually, more than the hook and ladder)…and I think it’s b/​c it’s got a bit more of a zing and kick to it from the more spicy meats! With their wide variety of ms. vicky’s chips, I will definitely be back!!!
Oh yeah, their oatmeal raisin cookies are DELICIOUS!!! :)
If they had amazing soups, this would definitely trump potbelly’s because their sandwiches already do!!! service is fast and friendly too!