L’image

I’m not sure how L’Image salon is shown as being «ultra high-​end» or how it has only 3 stars. I’ve gone to many salons in my life and this salon has very moderate prices, especially for the Northern VA area, and I’ve loved every visit I’ve had.
I began going to this salon since I live only 2 blocks away and, one day, wanted to get my hair trimmed quickly. The receptionist greeted me so kindly and referred me to a stylist named Carol. LOVE HER.
I have very long, fine, straight hair. Before I see Carol, a shampoo tech washes my hair and gives me the most relaxing scalp massage I’ve ever had. The shampoo and conditioners used here smell fabulous. Carol cuts my hair into long layers, which gives it so much movement. She is my favorite because she listens to me: she doesn’t cut off more than I ask her to, does it in no time (which I thought would be a bad thing, she really knows what she’s doing!), blow-​dries, then curls my hair before I leave. Most places charge me $ 75 since I have long hair. L’Image only charges me $ 65.
I took my daughter to get her hair cut here too. Her hair is thicker than mine and has loose waves and curls. Her stylist (cannot remember her name) did a great job as well.

I took my mom here to get her hair colored and blow dried. She went in last week to ask how much they charge and they told her $ 70 – 80. When she went to pay they charged an additional $ 35 dollars because the woman «blow dried» her hair.
Ok, first of all, you’re going to color someone’s hair and not blow dry it? That’s fine. But if you’re going to add additional charges you need to tell a customer up front. Instead, they chose to argue with her and gauge her $ 115 instead of the original price she was told.
Let me tell you, it wasn’t worth $ 115 dollars.

I have to say, that I just received one of the best manicure/​pedicures in a long time with L’Image’s new member, Lily! Talk about superior treatment, conscientious, and so professional! I feel like my hands and toes are squeeky clean and luxurious feel! It is a must to come in for a treatment … yesterday! Don’t wait another day!

L’Image has the potential to be a high end hair styling saloon, and has a few dedicated stylists. However, there customer service is horrible. After booking an appointment days in advance, I arrived to find that my appointment would not be honored. When I complained to the manager, Curt, he was extremely rude, and told me that no apology would be forthcoming. I have seen him be rude to several other customers, and he seems to act this way to discourage people he does not like from coming back and paying way too much for a haircut. If one wants to risk this behavior, in order to patronize a few good stylists that work there, proceed at your own risk.

Yen is the best! She is an incredible stylist and funny too! If you like a clean, sharp cut (with looking full ends) done with scissors, you will love Yen’s work. I am always happy with my hair once Yen does her magic! Thank you!

I tried this place for the first time right before a holiday party. Bad Idea! Along with a hair cut, I also went there to get my eyebrows waxed. The stylist first washed my hair, cut it and then waxed my «hair» ! She paid little to no attention while waxing my eyebrows and put a good amount of wax on my hair and then she made no efforts to pull the wax out of my hair. After I told her several times on how sticky it felt, she realized it wasn’t going to come out. She washed my hair but that doesn’t take the wax out! So, she put some sort of chemicals in my hair and that resulted in super dry and dull hair from the front section where the wax got stuck. I am NEVER going back to this salon again even though the people at the salon seemed very nice. But hey, maybe they will do a better job with your hair. Just don’t get both waxing and hair done at the same time! And even if you have to, insist on putting a shower cap first.

I went to L’image for the first time ever as a walk-​in on a Monday around 5:15. I only had to wait about 10 minutes. The stylist was very nice. She sat me down and discussed how I wanted my hair cut. Great shampoo — almost feel asleep.
She really took her time cutting my hair. This was probably the longest haircut I’ve had in years, but she did an amazing job. I have very long, thick hair and have layers. It had been a while since my last trim, but she took the time to dig out my layers and make sure they were trimmed properly. $ 55 for a women’s hair cut is a pretty good deal around these parts. I was very pleased and will return.

L’Image is a great salon. I started going to L’Image in 2009 as a quick place to get my eye brows done. After a few months, I decided to try them for hair. Carol is my favorite stylist — she’s honest with you and does exactly what you ask for. Soleau is also AMAZING. I honestly don’t trust my eye brows to anyone else now that I have her.

Its close and convenient and they are very nice there. I’ve tried three stylists and the one I really liked doesn’t work a lot of hours. I am currently shopping around for another salon, but I’ll continue to go to L’Image until I find somewhere else I like.

I don’t get my hair done professionally often and I’ve never «regular» hair stylist. However, I find myself coming back to L’image for several reasons (in fact, I just scheduled a hair color appointment for next week!). The staff here are an extreme pleasure to deal with. I find myself smiling and laughing throughout my entire time at the salon because of the pleasant interactions I have with all of the stylists there.
I’ve gotten highlights/​hair color done professionally at three other salons and have been disappointed after each one. No one quite does hair color as naturally and beautifully as Yen from L’image. I am beyond excited for her to fix my hair for me next week and will post a picture after she works her magic on me.

Let me start off by stating a couple of facts about me.
I’m a dude. I do not have difficult hair to cut. I do not have a difficult hairstyle to manage. It’s pretty much one of those bed head types where I put in a little paste/​wax and mess it around for 5 seconds, and it’s done. Maybe 10 seconds on a bad hair day. Easy.
Most of my life, haircuts for me have involved going to the nearest chain-​style salon that’s closest to work, home, or wherever I tend to be when I decide my shaggy dooo needs cleaned up, so I can look somewhat respectable. Where I used to live, on the west coast, this was easy to find, there was nearly one on every corner. For some reason, when I moved out here, finding one of these places proved more difficult than I thought. Not sure why. It seems that maybe the traditional barber shop stylings are more popular? I dunno, but I’m warming up to them. I digress.
So, as it was, I was coming home from work and stopped at the grocery store. In the parking lot was this place. L’image. «Oooooooo-​la-​la» I said to myself. Sounds fancy. But it looks like they cut hair, so I went in to see if I could get a trim. Nice enough looking place, and I ask the guy at the front counter if I could get a cut today. Granted, it was about 5:30pm or so and they closed in a few hours, I didn’t expect much. He said they were booked today, but had a slot open at about the same time tomorrow. Fine, this didn’t bother me a that much. Except for the fact that when I looked back into the large area where doooos are done and saw 1 customer and 1 hairstylist. They had what looked like over 10 stations. BOOKED. Obviously. The guy mentioned that he would set me up with «insert hair stylist name here», and that she was great at men’s haircuts. I found this a slightly humorous considering that men typically have the easiest haircuts possible, and that anyone with somesort of basic certification from a hair academy should be «great» at men’s haircuts. Let alone the particular stylist that I got, who had been cutting hair for 40 FREAKING YEARS. No joke.
I come back the next day, right on time, and pretty much get right in. The only redeeming portion of my visit to this establishment comes here. There is a nice lady in the back who shampoos your hair before your stylist cuts it. Sounds a little pervey, but she had amazing fingers and nearly put me to sleep with that shampoo/​scalp massage.
That was the enough for the single star.
I proceeded to the salon chair, sat down, and saw that my grandma was about to cut my hair. This was when I realized I had made a grave mistake and was about to get the worst haircut of my life.
I was not wrong. She even failed miserably with the easiest task of cutting hair, using the electronic clippers, and left patches of unevenly cut hair. PATCHES. I felt this slightly when I was there, but was confirmed when I got home and really got a look at the edward scissorhands catastrophe that rested on my noggin.
To make matters worse, I paid $ 35 for that nonsense. Next time a female screws me over that bad, I’d at least like to get a cocktail out of the deal.