Total Concept

The people at this salon does not listen to you. When I first got to this salon, the salon was packed. So I wondered why a busy salon such as this would need to advertise on groupon. Now I understand. I told my hair dresser that I wanted brown or red highlights in my hair to cover up the white hair. She ignored me and put yellow highlights in my hair. When I told her that I asked for brown highlights, she said yellow was better. For whom because it sure looks trashy on me. Then I told her I needed my bangs cut, she ignored me and said she was done but charged me for hair cutting in addition to the full highlights. The hair dresser did not listen to a single word I said. That’s why they needed to advertise on groupon, probably didn’t have a client base that was returning because they don’t listen to what you want. I certainly won’t be returning. They don’t deserve one star at all.

I got a haircut here a year ago and was pleased with the result. I recognized Lisa from Modern Hairstyle before. Mimi ended up cutting my hair and did a great job! She was quick but thorough and could tell she was experienced. I would definitely go back again and ask for Mimi to cut my hair!

I was able to get a same day appointment for the time I wanted which was nice (since the previous two places I called were booked all weekend). The actual cut itself seems good but here’s a list of reasons for the neutral rating that cancel out a good cut:
— upon arrival I was sent right to shampoo so no one ever looked at my hair dry to get a feel for it
— the shampoo lady was called out from the back and was chewing a mouthful of food while asking me to hold up my hair
— they use black trash bags in the sink to prevent splashing messes I think (looks shabby)
— I was then pointed toward a chair (no one walked me to any of the places I was going just on cell phone and pointing)
— the station hadn’t been cleaned from the previous client and there was tons of hair on floor
— when my hair was getting close to dry she took out a round brush (the small old school types my grandma uses, and all brushes were dirty) and started smoothing one section then staff lunch delivery arrived. She kept staring at the take out and ditched the blow out idea. She switched to a straightener which in my opinion is lazy and doesn’t look nearly as good. Personally, part of the reason I pay for a haircut is the blow out, I can use a straightener myself at home.
— the style was eh… curled under and a little flat because of the straightener use and she didn’t follow my natural part (it was instead done just slight off center).
— All the tools were outdated and not very clean
— she never brushed hair off me (or my face bc the trimmed hair got stuck to my eyelids after my own hair was slapped into my face a few times)
On the plus side it was only $ 30 (not inclg tip) and I was in and out in 45 mins.

I’ve been going to Lisa for the past several years (back when they were modern hairstyles at the other location). I pay $ 20 for a trim (layers included) a few times a year which is a great deal and usually tip $ 10 because I’m always satisfied. She is very accommodating, quick, and thorough. I’ve added two pics — one the day after my haircut (still a little wet from my morning shower) and another showing what it looks like a few weeks down the line — both with no styling or blow drying as I’m too lazy for that.

I left the EZ Salon in Fairfax to come to Total Concept (formerly Modern Hairstylists). I got tired of being charged $ 50 for a haircut and walking out of the shop looking like my mother did twenty years ago. Total Concept charged me $ 30 (not including the tip) and my hair looks updated and the shampoo was divine. The woman who did my hair, Sonya, is experienced stylist who understands how to cut and style hair. The stylists in the shop were very pleasant (I didn’t feel like I was the subject of any obvious commentary while I was present in the salon.) I’m definitely going back. Best haircut I’ve had since moving to Fairfax.

Lisa Lee use to be at Modern Hairstylist II about 5 minutes from this location.
She has been cutting my hair for over 8 years, and I have never gone to someone else.
It is affordable, and she knows exactly what I want.
I would be completely lost without her. She also waited for me when I was coming in from work, and the traffic in Tysons being HELL I was late, but she still waited.