Wendy’s

Service was terrible, I was the only one at the counter and was ignored for 5 minutes. There wasn’t a clean table in the entire restaurant. Very disgusting! Hamburger was good but fries weren’t burnt. $ 9 meal should mean a great experience but not here!

Just like every other Wendy’s go their maybe once every other week no problems so far always the correct order and as fresh as its going to for fast food you like Wendy’s no reason not to go to this one.

Like cold food and a mess… this is probably the place for you…
I went into this Wendy’s thinking it would be as good as some of the other ones in the area with it opening over the past year. I stand corrected. This was the most disgusting looking Wendy’s I have ever been to. The counter where the beverage station is was filthy with no one going into the dining room area to clean it. Half of the soda selections were not stocked in the new multi-​flavor soda fountain. Nearly all the cup lids were out. When I got my food, it was cold and the fries were hard from being out too long or over heated under a heat lamp. My single burger tasted gross… that’s the only way I could put it. Customer service was non-​existant. The employee at the counter did not acknowledge me by saying «Hi» or «Can I take your order?» I stood there looking at him seeing if he was going to be the one taking my order and he stared blindly out to the dining room… maybe he didn’t see me standing 5 feet in front of him in the line after the last guy ordered. This is unsatisfactory for a brand new franchise and for a Wendy’s. They don’t even follow what all the other Wendy’s are doing int he area by putting your paper wrapped burger in the box specifically made for it. My cold and nasty burger was just put in a paper ball… the wrapping was not even folded correctly. This has been the worst fast food restaurant I have ever been to in my lifetime. I would recommend finding another Wendy’s or nearby restaurant if you are going to eat in this area (Fairview Heights/​near St Clair Square).