Gilda’s Place of Bridals

Rude. Rude. Rude. I have never been so disappointed by a store in my life. Immediately upon walking in there I was barely acknowledged and the store was empty. It took a good five minutes until someone appeared so that I could ask for help. Well whoever this person was, was plain rude. She told me that because the time frame I needed a dress for that I would need to buy off the rack. Then I told her I needed a size 16 and she said, «Yeah, we don’t have anything for you here, but you can look through the racks if you want to” — Thanks, a lot. I will be telling EVERYONE about your GREAT customer service.

I was impressed with the selection and prices. After I bought the dress, everything went downhill.
First I was told due to my hight (I am onlt 5′ 3″) the dress would need a major alteration and they would not be held responsible if the dress did not look the same. Again, I was told this after I bought the dress.
I was also very clear (several times) that I would be travelling for work and be gone for the two months before my wedding. They told me (before I bought the dress) that they would accomodate me and this would not be a problem. I was able to get in once before my wedding and aside from that I was not able to get an appointment for fittings before I leave. I now have to go in for my second fitting 2 weeks before my wedding as this was all they had available.
Since I had trouble getting appointments and needed my veil for the my trial up-​do they offered to ship the veil to me since I could not get there (for a fee of $ 25.00). I was called a week after it was supposed to be shipped and then told it had still not gone out. I was never called and alerted to the delay. I now have to do my trial without my veil.
I would not recommend this place to any bride who is tight on time. You might save money but I do not think the savings is worth all the additional stress this business has placed on my shoulders.

The little Portuguese women who work there are just SO helpful and so sweet especially Connie. I love Connie! Out of all the bridal shops in Fall River, this is the #1 shop!
My sister, cousin and best friend all got their wedding dresses from here as well as their bridesmaid dresses. Once you get you purchase your dress from there your bridesmaids get a percentage off their dresses with hemming and alterations are included for bridesmaids, I think the bride has to pay for hers. (But still a good deal). There dresses are usually all good prices and they will order any dress you want if you can give them all the information needed for them to find it. Otherwise they have a large selection of dresses to choose from at the store and they are ALWAYS ordering new styles. The people who work there are around to help you out or pin your dress when you need them too, otherwise, they will leave you alone to shop and try on dresses. This place also have plenty of veils and bridesmaid dresses to choose from. They are always sure to order your dresses so that you get them in time to be fitted and all that fun stuff. This place actually allows you to take picture of yourself trying on dresses, not many bridal shops let you do that.
Its a pleasant atmosphere to go and shop for your special dress. I’ll be back to shop for my own wedding dress, SOME DAY! Ha-​ha.