Amanda, the receptionist is very good. She is knowledgeable and has a very«Can Do» attitude that is willing to accommodate. The owner came out to my house personally to do the job. He is very knowledgeable with a nerdy and outgoing personality. He is happy to teach you everything there is to know about your septic system, what he’s doing, and the finer points of your job if you ask. He can recognize the make and model of just about any septic tank whether it’s still manufactured or not. He took one look at my tank cover, knew exactly what type it was and where to dig to find the ports. In addition, the system was backed up because of a clog in the piping. He cleared that for free, saving me the expense of hiring a plumber to do it. My septic tank was over 25 years old and in need of repairs. The owner showed me everything that was wrong with it, gave me the make, model, and capacity of my tank. He then listed everything that needed to be repaired, assuring me that the tank would last another 20 years if I did so. After calling some septic repair companies to inspect and give me quotes, I found that his assessment of the repairs needed was spot on. This is great because one of the repair men was trying to convince me that I should let him install a new tank, costing much more money. They use a one-of-a-kind truck that is basically a sewage treatment center on wheels. They can recycle the water on the outlet tank saving the cost of filling it back up with fresh water. No other septic company has this. As for the price, I called for several quotes from different companies in the area and theirs was the cheapest(if only by $ 10 from the next lowest rate). It is a flat rate for pumping the septic tank and an additional hourly fee if digging is required. This is preferable to other companies where they charge a steep, flat fee for digging. I would recommend them.
Mike C.
Évaluation du lieu : 5 Solana Beach, CA
Awesome team. Called on Thanksgiving and Amanda picked up and scheduled and emergency appointment for the next morning. Very knowledgable and professional team here — thanks!!!
Spencer J.
Évaluation du lieu : 5 Wildomar, CA
Great service! Both timely and professional. The men that helped us out seemed to know exactly what they were doing and were very easy to deal with! We highly recommend septic pumping service to anyone looking for any septic help!
Rima S.
Évaluation du lieu : 5 Escondido, CA
I called several companies and Amanda at Septic Pumping was very courteous and accommodating with my time. All the staff were very friendly, professional and informative. They helped me locate the tank and gave me a name of a company to add some risers. They made the job seem so easy. I will definitely use their services again.
Sean M.
Évaluation du lieu : 5 Vista, CA
Funny thing is, I thought I was calling honey bee septic. With that in mind I got a very friendly voice on the other end who politely reset my assumption and introduced himself as Nathan. I come to find out he is the owner of this company. He talked with me about my particular needs for a while and I hired him to go out and locate a septic tank on a property I am buying. Later that day, he called me telling me «he thinks he knows where it is» but because of the logistics of the location(under a slab of concrete and asphalt) he could not confirm. He did not charge me even though he spent the morning probing my land looking for the tank and then recommended me to two other quality companies to help solve my current issues. When I called the other companies I was pleased to find that Nathan had already called them and explained the situation to them. I felt very cared for and while no money has passed between our hands yet, Nathan has earned my business as the septic service of choice for the future of my new home.
Liz F.
Évaluation du lieu : 5 Valley Center, CA
–Called several pumping services from phone book. This company answered right away and with the best price !! The owner came out to our home on time as scheduled and completed the job in a timely manner with friendly, informative, superb professionalism. The equipment was top notch and eco friendly. We will recommend this company to all our friends and families !!