Mile High Ace Hardware & Garden

Update: I have been contacted by the manager and owners of the store. They seemed genuinely concerned about the level of service I received. They have agreed that the level of communications was not good enough, and could not understand why the service dept was unable to fix my mower.
I have been to this store before and received good service when looking for other items. This time the small engine repair fell short of expectations. I am hopeful that they will improve and provide other customers great service.
In the end, the owner made it right, and I will still be a customer of this store.
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I took my mower into the small engine repair, as it was not starting.
After not hearing anything for over 1 week, I called for an update. Nothing…
I had to keep calling to get updates, I finally found out that they could not repair it at the end of week 2.
The person working on my mower even said he was great with Honda engines and cannot figure this one out…
I called another service that comes to you, and he had my mower up and running with a sharp blade within 1 hour!!! All it needed was the carburetor cleaned.
If you want to load up your machine, take it in, wait 1 or more weeks, go pick it up, unload it at home… then maybe Ace will work.
If you want someone to come to you and get the job done immediately… check my reviews… I don’t have many.

Knowledgable and willing staff. A world apart from 120^th and Colorado store. Wow! I’ll be back. You guys are great!

Not only being a retailer for the Big Green Egg, Ace at Federal Heights knows how to treat their customers. Excellent approach to customer service and sales support. I have always tended to shop at Home Depot at 120^th but after my experience with the purchase of my BGE, Ace has solidified me as a customer…

Shopped here for many years. Great store. Great management. Aaron the store manager is the most helpful and down to earth guy. We just moved to Dallas. I will miss this store. All the best to you Aaron. I am sending the folks who bought our house your way now. :)

I went into Ace once and was blown away by how the people were actually helpful and happy. Used to go to Lowe’s all the time (on 104^th) but I’ve grown tired of their lack of help and walking by you looking past you because they don’t want to be bothered. Been back to Ace probably 10 more times since my first and it’s now my go to place. All because the people in blue are such downers. I love Ace now and it’s my new HW store.

Great BBQ/​Grill selection. They have Green Egg charcoal, Wicked Good charcoal both are premium lump. They also have a wide range of grill tools and some interesting sauces and rubs!

i don’t know what it is about their salespeople, but the woman at the check-​out counter was SO nice! others were helpful in locating the supplies i needed as well.
prices are competitive, and although this isn’t a hardware megastore there is quite a good selection. they even have a nice array of flowers and plants.

If you can’t find it at Home Depot or Lowes, you’ll find it at Ace… Just not a fan oailment in rebates.

Certainly not Home Depot, but this smaller hardware store actually had some good deals. Not huge selection, but friendly and decent prices. Worth considering!