Burger King

I tried the new hot dog and it was surprisingly good! The burgers here seem to be getting smaller though and the ketchup dispenser seems to always be empty or broken.

Staff was excellent and friendly. Difficult location to get in and out of. By the time I had bitten into my stale chicken fries and regular fries, I had decided the 6 dollars was not worth the headache to travel around the block and ask them to correct.

Almost every time I go thru the drive thru my order isn’t right. I’m thinking maybe if the order screen where you order worked or if they repeated the order back to see if they got it right when you order or when you get to the window that they repeated the order back then maybe when they hand you your bag the order just might be correct?

What the funk? Almost left without our bacon cheese whopper and we were a used of lying only to have some half ass core of a tomato on it.

Food was good, got a burger for $ 2dlls. Staff was friendly. Fast service. Oh yeah is fast food.

Great food but… By no means am I cheap but I only bought one meal and a side of fries. 13 $! I think that’s a little too much for fast food. I could have gone to a decent restaurant and ate for less than that and Even left a tip. What makes me a little upset is that you don’t get what you pay for, their «large size» is a joke. A silly silly joke. Go see for yourself. Great food though, my thumbs up go to their «cheff» haha

The staff inside was nice. However, the people that hang out in the parking lot are creepy. I suspect this is a drug dealing rendez-​vous point. After eating in my car in front, I saw creepy characters make quick meetings with each other. I hope the police will start to watch this area.

AWFUL, completely awful, that’s how to explain what my experience was like today at this location. Just like others ahead of me said, I should have just KEPT ON drivin but I didn’t, I made a huge mistake.
I waited in the drive thru for apprx 10 minutes and when I realized the woman in front of me had not even had her order taken yet, I backed my car out and parked. Another huge mistake. Because I get inside and its mostly full of people waiting for their orders while the employees move slow as molasses, no one is refilling cups, ketchup, or emptying the trash which was overflowing.
Slowly they get people’s orders up to the counter and those people leave. I’m standing at the counter waiting, and waiting. and waiting… 20 minutes goes by since I stepped foot in this place (no exaggeration). I watch behind the counter and stare at the lazy employees as they chat it up and quit making sandwiches. I wonder where my order is and start to look at the screen to see if it even got put in. And, yup, there’s my sandwich, just sitting in a brown bag beneath the gossiping manager’s head, apparently waiting for the fry fairy to just magically place my fries in there because nobody even tries to complete my order. Then one employee with a scour on her face dumps out a basket of fries and SHOVELS salt all over them. When they bring up my bag I ask for ketchup and, go figure, they’re out. I make her find some and she steams off and comes back with roughly 50 packets and SHOVES them in the bag like it’s my fault they sat their lazy asses around while the fries cooked instead of finding something productive to do like refilling the KETCHUP. I take off for home (another big mistake) furious and when I open my bag I got a sandwich I didn’t order that was so soggy the bread was falling apart and the saltiest fries I’ve ever had in my life. The fries were completely inedible with that much salt. The whole thing cost me $ 7.97 and I had to throw it all away. It’s not the fact I’m still hungry after this entire ordeal that’s pissing me off the most, it’s more that I spent eight bucks on this crappy ass service and food!
I WILL NEVER GO BACK!
Oh, and PS. I tried calling when I got home so I could get the manager’s name that was working when I was there, the line was disconnected, hence the Unilocal review I have to leave just to get the word out

If you are going thru drive thru, check your bag before you leave. They have never ever not once got my order correct.

YOU WILL WAIT FOREVER!!!
THIS PLACE NEEDS NEW MANAGEMENT!!! SHOULD BE SHUT DOWN
BELOW AVERAGE., STAY AWAY!!!
came in through the drive thru at 09:05 with 1 car ahead of me. I ordered a whopper and large FRY. got to the pay window at 09:40. im not exaggerating. and I couldn’t back out because I had a car behind me… person in front of me had a ice crème cone, a large soda and a burger.
after waiting so long I decided to look at their review and noticed all these other horrible reviews. so when it was my turn for the window I didn’t get the food and didn’t pay. I drove to the Burger King on 38^th Place and had 4 cars in front of me and was out in 5 min.
DO NOT GO HERE!

This BK is below average. The food is average for a BK, however the crew and restaurant are below average. WORSE OF ALL IS THE NAPKIN SITUATION. The owner prefers to keep costs down, apparently the patrons were grabbing too many napkins when they were out by the drink machine. Instead, you have to ask the staff at the counter for napkins. And of course, it is a dispenser of single napkins, so the cashier turns around with their dirty hands from handling cash and then grabs each, individual napkin before handing you a big wad. GROSS!!! Cleanliness is not a virtue for a restaurant in this owner’s eyes. Tables are never washed when I go in and even when staff have free time and no patrons at the counter, no one is circulating to clean the tables. They do have the new drink machines with 100 choices, as long as it is up on syrup you’re good to go.

this place is always so darn slow. Be it in the dining area or the drive thru. But my biggest pet peeve is that they always seem to forget to give me a darn straw in the drive thru! I don’t know why but that just ruins my whole mood when I have to drink out of the cup while trying to eat my burger.

I’m really disappointed because I like Burger King, but not this Burger King restaurant in this location. They have horrible service. I got food poisoning from this restaurant’s location almost 3 times. I didn’t want to believe it was from this place because I like Burger King and it was closer to my place. I was upset to know that they always screw up my order. What’s so hard to understand this? «Add BBQ Sauce and Add Jalapenos» I’ve worked at Burger King before, so I’ve said it in a way for them to understand clearly. I complained it on their website because I complained to this restaurant more than 3 times. I’ve never heard them say sorry to us. They just gave us a fucking attitude. I’m not going to this Burger King ever again. I waited patiently for a year. I’m fucking done. Today, my boyfriend got me a whopper. I wanted to give it the last chance and wow I got food poisoning off from it. My meat tasted rusty like as if it was sitting out in the dirty metal area for a long time. I’m so upset right now you have no idea.

I don’t see very many Burger King establishments around anymore but I’m glad there is one close to me… because sometimes, this girl just needs some fatty, fast-​food goodness — and BK is one of my favorite guilty pleasures.
I haven’t been inside in ages (I usually use the drive-​thru) and the customer service isn’t great, but it’s a fast food chain, what do you expect? I eat some fries in my car and take the rest home to gorge myself.
My favorites? The original chicken sandwich and a Hershey Sunday pie. I always tell myself I’ll get something else the next time I visit, but that never happens. It just feels… wrong…Besides, go big or go home, right?
The funny thing is that this place is always consistent. You order your food and you know exactly what you’re going to get.
It might be a little blasphemous to review/​like a fast food joint on Unilocal… but just cause I Unilocal and enjoy good food, doesn’t mean I can’t have my vices too. :-P

I’d advise people to stay away from the horror stories I have heard about this specific location. The place is a dysfunctional nightmare. They run out of breakfast items and onion rings. All the managers have quit so they bring in other store managers from other areas and none know what they are doing. They treat their employees pretty bad. Like so bad they are not allowed to even talk while on shift. They got this new Italian Chicken Sandwich and no one knew how to make it so they have some new guy making it up along the way who is also training other new people. I just really think this store should be shut down after hearing the stories and experiencing their dysfunction first hand. I went through the drive thru and saw it for myself the dysfunction of this store there is no breakfast menu and some item menus are removed because they didn’t order the correct stock. The employees look miserable. I would never eat here for your health’s sake find a better location!

Imagine the worst service you’ve gotten anywhere involving food… now imagine unhappy minium-​wage-​paid people hacking Ebola virus on the food you’re about to consume. that is how this Burger King has made me feel every single time I go to it. Usually I wait a couple years between visits, you know, hoping that maybe they’ll get their act together as a National franchise but they are VERY consistent about making me regret the choice about going there, they are rude, they do not know how to take an properly fill an order, fix their inevitable mistakes, give you condiments, straws or napkins or hot food.
Lowlights about my last experience: Drive-​through order screen was off/​broken, ordered two burgers exactly alike and some fries, drive up to the window and she hands me a cup. I tell the person at the window I didn’t order any soda, I ordered fries, she looks at me like saying «what do you want me to do about it?» snatches back my food and just stands there like looking around for some magical problem solver person, I finally had to say «I just want some fries» and ding ding! finally hands me some, I drive away and later find out that one of the 2 identical oredered burgers was made wrong, I could’ve prevented 1 or their mistakes had they had at least a working order screen but that was at best a 33% order accuracy and less than 10% customer service skill.
As a long time Federal Way resident that normally supports and takes pride in local business I feel ashamed of this establishment and, in the event of a rare Burger «king» crave, won’t hesitate to go and make the drive to the slightly less crappy BK in Tukwila… even Auburn… yeah, it’s that bad!

I love their chicken nuggets but you know, it’s kind of hard not to. Chicken nuggets haven’t ever been great.
However, the strawberry milkshake here was spectacular.
My friend had this milkshake and I might try the chocolate[:

I felt naughty tonight and decided to do something sinful. I hardly ever go to fast food restaurants anymore so yes, this is a sin to me. I ordered 2 hamburgers, large fries and large coke. I haven’t ate like this in a long ass time. It was going to be awesome!
Yes, was.
So when I got home, I was a little upset when I found that I only got one hamburger (they charged me for two) and 5 straws. I should have known something totally wrong was going to happen earlier because when I asked for tartar sauce, she said «ketchup?» Now, I am not going to get too butt hurt about losing a hamburger, but I can’t figure out why the hell would I need 5 straws.
The food itself is a 3, but minus a burger and plus 5 straws equals 2 stars.
Zipzap Zubidy Bop!