GameStop

I always get great service here. Friendly and wonderful atmosphere. They are super knowledgable, too!

There is always a bad apple in every bunch… corporate run companies are no different and I guess GS is not immune!
I have been to this location more than my fair share of times and it is one of my least favorite locations for a bunch of reasons.
1) They close early– no, I don’t mean that they close earlier than every other store (which they do) I mean if they are supposed to close at 6:00pm, the doors are locked at 5:45pm and they WON’T let you in.
2) Just about every «accessory» I have bought here has been broken and they WON’T take it back, even with the receipt because you can’t prove that it was the item that you actually bought once it is open– case: we bought 2 PS2 controllers years ago and neither worked. We brought them back and were told that no refund would be given as they didn’t know whether it was these we bought and they didn’t work or we put ones from home in the bag to replace the ones we bought.
3) Many of their games are scratched.
4) Their staff’s attitude borders on the side of –I am going to punch you– arrogant!
5) They never seem to have what I am looking for, «…but they can get it in!»
I could go on forever. I have tried to stop in twice in the last week and one time they were closed by 7:45 pm when the door said closed at 8 and the other they were closed by 5:50pm when the door said 6:00pm.
So, I just gave my business to BB and Wally World. I think this particular location is in need of a management change, a little more training and a lot more attitude adjustment.