LongHorn Steakhouse

Very friendly and good service. The food was very good too. For a chain restaurant, it was very good.

We went for the first time today. Good service. I had the parmesan chicken which was delicious an my baked sweet potato was really good too.

I always get the Outlaw ribeye. Awesome steak juicy and never a need for steak sauce. Service has been great on every visit. My one and only steakhouse. Add the sweet potato and the salad and you will leave fulfilled.

Food is always great, and service is amazing. Marta has to be the nicest waitress ever!!!
It’s a great place to take the kids also, my oldest son loves the Flos filet and the bread.

Went to Longhorn Steakhouse in Florence on Saturday January 23^rd. We were told the wait would be an hour maybe an hour and a half. We realize that it’s not a perfect science, however, there were several groups of 5 or more that were seated before us. Our group was 5. We asked a couple times when we could be seated and the hostess was rude and very unprofessional She told us that after one hour and forty minutes, we were 2^nd in line Ten minutes later we were now 4^th in line. We could see the hostesses smiling and laughing. As far as I am concerned, I will never step foot in the Longhorn location in Florence Ky. And I will tell everyone I know to never patronize this restaurant.

This chain usually falls short of my expectations, but this particular location (Hebron KY) is one of my favorite steak houses. The manager works his butt off and can seen cleaning tables on busy nights. The service is quick and prompt and the steak has always been cooked correctly for me. I love the filets and their steakhouse Mac and cheese.

Here again and got the best waitress and bartender Okyno! This place has delicious aromatic and just down home good food! I come here anytime I am in this part of KY. Love the atmosphere and the great service and feel right at home! Being from Texas that is very important.

The best local steakhouse I know of. Food is always good and the service is great. Cocktails are not very good though. I will only order dinner from now on.

My husband & I went there (10÷30÷15) for a late lunch/​early supper. Our waitress was Jen & she knew her stuff. My husband ordered the rib eye & was very good. I got the sirloin & it was good.
My only complaint was no one except Jen came by our table. Yes I was dressed up for Halloween but nothing scary. The two «managers’ sat in a both near the window & had staff wait on them. They never went around to do their job.

We have eaten here many times, but this visit was by far the BEST! Service was better than ever, and the food was AMAZING! We had a small error with our shrimp (not a big deal at all), and they went above and beyond to fix it. Management was great, and really ensured a fantastic experience. Can’t wait to go back!

Happy hour 4 – 7 m-​f the food is always good the prices are reasonable. I get the renegade with Mac and cheese its extra but good

This place used to be better. In the past months the food quality has really gone down and soups are never hot! But the reason I have stopped going here is because of the smell. It’s awful, like dirty wash rags. It’s overwhelming when you walk in and I can’t believe mgmt hasn’t noticed.
So gross.

Longhorn in Florence has been a tradition for my family since the late 90’s. Our go-​to appetizer has always been the Texas chili cheese fries. A sharable family-​sized platter of french fries, covered in chunky Texas chili, cheese sauce, bacon, shredded cheddar, and jalapenos. I was shocked last night (12/​26/​2014), when we could not find our favorite app on the menu. I asked the waiter and he confirmed that they are no longer on the menu. That was the start to our less-​than stellar visit to our favorite chain steakhouse.
To me, Longhorn has been on a decade-​long decline to mediocrity. Where they were once the Texas-​themed place with the bison head on the wall and John Wayne memorabilia hanging throughout, have now become a generic place with none of that Texas charm. Sitting at a table, you wouldn’t know you were sitting in Longhorn anymore. It might as well be an Applebees or an o’Charleys.
The food was just meh. No Texas chili cheese fries, no Texas décor, but at least there’s great steaks, right? Um… not exactly. I ordered a 12oz. ribeye medium-​rare. The steak was medium and had a thick line of gristle running through it. Longhorn’s ribeyes in the past were wonderfully fatty and marbly, and full of flavor. I’m not sure what happened.
Needless to say, we will go back. We always do. I’m just hoping last night was a fluke.

I want to write this this review for exceptional service. After finishing dinner, my son decided to take home approximately half of his unfinished meal. The food was fine. After leaving the restaurant, my son suddenly realized he had forgotten to pick up his to-​go box. Being five minutes from leaving, we decided to go back and check to pick it up. As luck would have it, it was thrown away. I ask our waitress Stephanie, about it and told her we had just left. She offered to replace the order and I accepted. Upon my return, the restaurant had become quite busy. I received a replacement and my son ate it later. This type of service is very much appreciated and it has earned my return business. This is an shining example of excellent customer service. Public contact jobs aren’t always pleasant or easy. It’s refreshing to encounter this.

I understand this isn’t the place to comment on other reviews. But giving a STEAK restaurant a low rating because you are trying to eat healthy and there was the smell of «steak and Mac n cheese in the air» seems unfair.
OK…having got that out of system, we have never been anything less than pleased by Longhorn. Its a chain steak restaurant.
Come in expecting that and you shouldn’t be disappointed. It isn’t the Precinct or Jeff Ruby’s.
You get good food and decent service at reasonable prices.
I’m sure at times steak may not be cooked perfectly. They probably have one guy cooking 60 steaks at a time back there. Its not the end of the world. OVERALL, you get good food as quickly as they can get it to you.
I’ve never experienced rude service but I cant speak for everyone on that.
I wouldn’t let the negative reviews deter you from trying this location. If you go in with realistic expectations, realize that a wait at the door is a good thing (if the place sucked no one would be waiting to get in) and have an open mind, I think youll find yourself happy at the end of the meal.

Longhorn has quickly become our Go-​To place for dinner. The steaks are very good, always enjoy the shrimp as well. Service is good. On a couple of occasions, we’ve had a problem with our food, and every time the manager took care of the matter promptly to our satisfaction. I understand that mistakes happen, and I appreciate them taking the extra step to make certain we’re happy.

Unilocal suggested to join LongHorn’s club, so I did and immediately got my coupon for a free appetizer via email. That was a great addition to an already excellent meal. My husband will not stop talking about how wonderful his prime rib was. Since I had a bite, I can see why, it was delicious, and perfectly tender. My highlight was their mac & cheese, which was great. I’ve found them to be moderately inconsistent, but this most recent visit was excellent.

Put it on the expense report –he said
Go wherever you like –he said
I let my Co worker pick this time
Got a rib eye, medium rare, with loaded potato.
Simply awesome

The price of the food far exceeds the quality. The quality of meat does not match the cost whatsoever. I like my steak medium well which should have a slight line of pink but both times and with 2 different cuts of meat, it has been cooked well done and tasted burnt. I’ve had Longhorn twice for lunch and twice for dinner at two different locations. I will not be returning.

Date night destination… my boyfriend had visions of steak and lobster swimming through his head and I… well. I had no idea what to get. We walked in and there was a wait that looked pretty steep, so we decided to sit at the bar and enjoy dinner instead. My belly button was rubbing blisters on my backbone by this point from hunger so I didn’t want to wait around for the ambiance of a table.
We headed to the bar, and the bartender was nice enough, but maybe not as, I don’t know. peppy? as other bartenders I’ve met. We looked at the menu and I couldn’t decide what to get, so I opted for a Watermelon Martini and a Cesar Salad with a Loaded Baked Potato.
Yes, I know you’re scratching your head at this point, thinking. Ok, she’s one of THOSE girls. date night. salad… well sir or madam. you’d be wrong. I LOVE food, it’s just in all fairness to Long Horn. I’m not a steak person. I thought about the salmon, but it just didn’t «float my boat» right then. However, the Watermelon Margarita… well that was enough to go back for right there. Holy crap that thing was amazing!!! It was like drinking a watermelon jolly rancher.
The Cesar Salad was fantastic! Now you’re probably thinking. yeah Beth. it’s hard to mess that up. Well once again you’d be incorrect. I’ve had some horrible Caesar Salads that I wouldn’t even give to my dog. But this one. well, it took all I had to be a lady and not pick up the plate and lick the dressing off of it when I was finished. YUM. The baked potato. ok I’ll give you that one. it really is hard to mess that up.
All in all it was an ok place. Boyfriend liked his steak. and it gave him the «meat sweats.» Thank you Peter Griffin… LOL I’m sure we will return but it felt sort of generic and overpriced to me. The service was sub par & for what they expect you to shell out for their food I’d expect alot more customer service wise. But meh, not too horrible so I’ll give it another shot.