Soft Touch Car Wash

This place is a joke… How they have good reviews or are in business is beyond me. The first time I ever visited they stole from my car I called back and they lady said she would go find out who did it and call me back, then she never did so I swore off going back but today I have an empty car I’m selling so I figured I can at least not worry about that… I bought the twenty dollar car wash so I could have the inside and outside cleaned really well… And now I’m at home cleaning it the car is still a disaster inside… I feel like I was stole from again. I will forever let everyone know it’s much worth your time to go to johnnys on Dixie hwy or to the car place on industrial … Forget this place keep looking!!!

Crazy bad setup. Went today and yes, it was busy, but having to wait in line behind cars that are also getting their whole interior vacuumed out when all you want is an exterior wash? Huge waste of time. Then they rushed the car through so fast they didn’t have time to properly dry it so now my windows and car are streaked. Which is what I wanted to avoid in the first place. I could have done this on my own and saved money. Going to Mike’s car wash next time. …

This is a good car wash for me — they hand dry your car after you go through the wash. I don’t have to get out of the car which is great because I usually have one or more sleeping kids in the car when I decide to get a wash. It’s convenient for me too, right on Dixie Hwy near Turfway. It’s actually the most thorough wash I’ve ever had from an automatic. If you get the $ 12 wash they also come out and spray your front and tires before you go in. The person who hand-​dries your car gives you two free vacuum tokens and my understanding is you can use as many as you need, you just have to ask for more. The only thing that makes me a little uncomfortable is that I’m never sure if I should tip. So I usually do. The service is inconsistent though — I’ve paid for the $ 12 wash and the person who came out to direct me into the wash bay did not spray off the front and tires which was annoying because it didn’t get totally clean in the end. Usually they are good though.

When you purchase what is described as an «Ultimate» car wash for $ 20 and the attendant asks «inside and out?» I always thought it safe to assume you got the inside wiped down and Armor All’ed. Apparently not here. I also specifically asked if they could get all of the brake dust off the rims included in that wash and I was assured that they could. Then when the car is being wiped down I got attitude from the guy managing the wipe down crew for wanting the rims cleaned and some unidentified crud cleaned off the trunk !!! Save ur time and money and do it yourself or go elsewhere. Poor service. Poor attitude.