Style Encore

You definitely get a different level of service depending on who works.

I went in there once to buy and found a brand new purse with original tag still on it. I thought alright I have some jeans and a few other pieces that I cannot wear because I have gone down in size. The jeans were the newest just having them under a year, the others were a couple of years old.
Well upon taking them in, young person behind the counter became very rude. I say young person and not lady because she did not act lady like at all. Well she said that she could go through the small amount of items while I stood there. She started looking through them then all of a sudden just walked away and said nothing. She started doing something else and left me standing there.
I just decided to pick-​up my clothes and leave. I made a remark as I was leaving but knew she didn’t care. She was a flake and you could tell by her attitude.
Store owners complain that their stores are losing business, well hello try looking at your employees. And if you are the owners who are working behind the counter, know that great customer service keeps people coming back as well as better prices. Try lowering your overpriced merchandise and increasing your customer service towards your customers. After all, you say you only sell high-​end brand name fashions. Well Payless is no where close to that and they were $ 15 (what a rip-​off).

I agree with the other review. I took close to 100 pieces of clothing in to the store, some with tags still on them, just as below, and they bought 6 pieces. Just 6. Best part was, one of the shirts they chose to buy was 12+ years old. She said «due to staining, missing buttons, or pilling». Again, many pieces were never even worn. I have taken my son’s clothing to Once Upon a Child and to Platos Closet over the years, and was complimented on condition of his clothes. Needless to say, my clothes are in better condition. Now, on buying, the deals seemed to be pretty good, but I won’t be returning.

I took brand new, tags still on, Chicos clothes (2 tops & a skirt). Classic Jones New York business suits (5 + some blazers), a few tops (Talbott & Chicos)& a party dress or two. They wanted to give me $ 21. $ 21? They are nuts! I gave them ample time to look the clothes over & they never called me to pick it up.
It was a huge disappointment and I will never shop there, let alone consign there.
Oh & the clothes they wanted to «buy» from me? Chico’s colors from 2011… the colors were hideous… but they had the original tags on them. Go figure?