Target Stores

The cashier with tattoos (older lady) needs more help in the customer service field. She try’s to push the red card on you and when you respectfully decline, she continues to harass you in front of everyone. Target needs to train their people better.

I have to come here pretty frequently. At least once a week as I have a baby. Everything is always pretty good. Last time the lines were really long and my son was very fussy so they let me check out at customer service which was so appreciated. Today, an employee and I struck up a conversation about babies. When we parted ways, she mentioned that if I need to breastfeed that I should feel comfortable to do so. I can tell you that I left feeling so good about myself. I know that target has upped the training about approaching/​talking to breastfeeding mothers which is spectacular. Best experience yet :)

First of all let me say that I have been shopping at this Target location for over 15 years, since my family moved to Folsom when I was 14. It used to be that this was the superior superstore in town, being a far more pleasant place to shop than its rivals Wal-​Mart and K-​Mart, but now, I would put Target on equal if not lesser ground with the other heartless retail giants.
In the last year or so, the pushing of the Target Red Card has made my shopping experience almost unbearable. I have tried to sign up for one (of course I’d love 5% off, who wouldn’t?) but for some reason, I was not approved– I think it has something to do with an identity theft I experienced at age 18. Every time I check out, I’m asked if I want this card, I say no, I’m asked again, I say no again, I’m told it’s not a credit card, and of course my situation is a little complicated– if I try to explain it, they want me to apply again– and last month, an older cashier with a name starting in J actually said halfway under her breath, «Okay, if you don’t want to save 5%, that’s dumb.» I never reported her, but I assume someone else did, since this behavior has not been repeated since.
Today I came in to return a brand new (unopened) Roku box which I purchased almost 90 days ago. At the time that I purchased the box, I asked the cashier how long I had to return it, and she said 90 days, so here I am, almost 90 days later, and am told that I only had 30 days to return this item. I ask the girl if she could please make some kind of exception for me because I honestly just didn’t know that I only had 30 days. She says no problem, her manager just has to over-​ride it for her.
The manager is a nice girl, but she says she can only give me store credit. I explain my situation again and she says that her manager can over-​ride it it cash for me (since I paid with debit and of course have my original receipt with me).
Liz, who claimed to be the store manager, told me that, in spite of the situation, she could only give me store credit. She went on to explain that she would have to call for an approval code in order to do this return. I asked her to please call for an approval code, then. She said no, because she thought they would say no.
I explained to Liz that I really need the cash today, and this is obviously a totally legit transaction because the box hasn’t even been touched, I’ve let her inspect my ID which is obviously legitimate, and we have the receipt that is also obviously legitimate. I beg until Liz goes to the back, pretends to make a phone call, and then comes out again to tell me that she can’t make an exception.
The thing is that, having worked for a big box retailer myself for over 8 years as the technology sales associate, and having worked in customer service for over 15 years, and having many close friends who work or have worked at Target, I know, and we all know, that Liz could use something from the enema department because she’s full of it.
I even got out my phone to show Liz that I’m the Duchess at Target at Unilocal… that I shop there so often that I am literally their biggest customer in Unilocal terms at least… I mean I’m obviously someone who loves Target and has a totally legitimate need which Liz could have easily helped me with. If nothing else, if she were really the store manager, she could have cashed out the store credit for me.

Target is addicting! Go in for 1 item and come out 100 $ later! Team is great and always really friendly!

Clean, well-​stocked aisles. Not easy to find an employee to help you, but that is the way with many businesses. There biggest problem is their checkout lines. They can get super long and it is frustrating to see other employees — or managers — wandering around chatting while CUSTOMERS need to be able to pay and get on with their day!

Everything you need is here. Super clean and well-​stocked. And the Folsom and surrounding area residents that work here are generally awesome.

The Target store in Folsom is clean and safe. I know those may be funny words to choose to describe a store but I’ve been to other Target stores… which weren’t. This store is centrally located to my favorite TJ’s, Auto Zone and right across the street from Chipotle. I’ve shopped here since the day they opened… years ago.

Always great customer service here. They have everything here but it is target we are talking about. This store is where I go for my stuff. The crowd is higher quality than walmart. THIS IS WHY I SHOP TARGET!

Out of the many Targets I’ve been to, this is the best. The team members are helpful and the community is fantastic too. The pharmacy is very helpful and does get busy, but they work hard to get everything ready quick. (I don’t think Target gives the pharmacy enough hours to hire another tech.)

FOLSOM store: I just had the worst experience in the dressing room trying some clothes on. «Joan» and «Marcie» kept harassing me while i was in the dressing room trying on clothes because they wanted to make sure they knew the number of clothes I had! And the weird thing is, Joan wanted me to take a bunch of clothes into the dressing room to start with! I think they had the feeling I was stuffing clothes in my purse or something! LOL. I have NEVER had such a terrible experience trying on clothes anywhere. and let me tell you, I buy a lot of clothes there at this target. THEY EVEN HAD THE SECURITY GUARD AND ANOTHER MALE WORKER THERE!!! That’s Folsom people for you. and the funny thing is, to start off with, I said was going to bring in 6 clothes in at a time so we can keep track, and change them out. «Joan» said, «to make it easier, just go ahead and take them all in and we’ll count all the clothes you have.» I was like, okay. It turned into a fiasco! that girl and woman were horrible to deal with. I just left the remainder of my clothes on the fitting room instead of bringing them out, they can kiss my.

There return policy is terrible I received some newborn clothes for my daughter from here and she was an 8 pound baby that outgrew size newborn fast so I went to return the clothes that were a gift they had all the tags attached and the customer service guy told me I needed to pick something from the same department since I didn’t have a receipt well I went and picked out some clothes that were bigger and he said it wasn’t the same dept it had to be newborn obviously I can’t pick out more clothes from that dept they won’t fit her. He said they have these rules so people won’t return stuff that’s ridiculous especially since me and many other friends and family members had to go through the hassle of getting new debit cards because of there unsecure system. I think I will go to walmart from now on they don’t have this stupid policy

I am a frequent shopper to Target, I have a target card and all that jazz. This location is good and I will continue to come here because of the proximity to my house, but I don’t love the place. It has all the usual target items, and its nice that they have the Starbucks inside.
The cons: they usually have very disorganized shelves and are generally out of an item i need, especially in their home section. I also find that they don’t have a great handle on the checkout area. I usually have to wait about 5 – 10 minutes to check out even with minimal lines. I think its because the employees are super chatty, but i know their is a fine line between being friendly and being too chatty.
The pros: it’s target. good deals on quality items. they have an extensive magazine and book section and i like the layout of the store. they keep the more popular items in the front of the store. I also am glad they have a starbucks.
so its good, not amazing. but nothing too bad that would prevent me from returning.

Average, standard, normal. I don’t really ever like putting up reviews for chains like this. Only bummer I have to say is they are almost always out of that one particular thing I go in for. My gf just bought a cream heater/​foamer for coffee and she bought it at a Novato Target. I go in to our local one and they are out. The lady said she had no clue when they are getting them in again. Ok that’s normal, but I asked her to check other locations close by. She said they were not able to check that…
I was in maybe 3 weeks before to buy some beer steins I had seen advertised and the check out lady did it for me then…
OH well its Target what can you really expect.

This place is pretty standard, as far as Target stores are concerned. You walk in and you know exactly what to expect if you’ve been to Target before. It looks like any other Target, except I liked the spaciousness of this location a lot better. The isles in the store were much wider and the store looked tidier than usual. They also have the usual Starbucks inside.

I’m going to dock this store another star after my recent experience here. I was looking for party supplies and was standing in the paper plates section looking at the selection only to find two Target female employees talking and making jokes while at work. Giggling, laughing and very unprofessional. Not ONCE did they ask if I needed help. Yikes.

This target actually had amazing customer service, maybe its because I usually dont ask for help in other targets but I asked for help in this one and the employee was super helpful. This target is very close to where I work which is convenient because I needed to pick up a baby shower gift and the person opened a baby shower registry at target. For some reason their system for accessing the registry was slow that day but I eventually got it to work. Good thing they have free wifi that I could use when I was waiting for it to load.
I could not find the items listed so I asked an employee and he used his barcode scanner and found all 3 of the items I was looking for. He was very helpful and super nice about it.

I’m not crazy about shopping here-​but, it seems inevitable – along with death and taxes. Where else can you go and get EVERYTHING?! (Including your Starbucks). I’m like most ppl, I come in here thinking I need 2 – 3 things and I’ll be out under $ 20 – ha ha! That’s a good one! $ 80 – 100 later… Anyway, this store is a million times more desirable to me than wally world – I just won’t go there – it’s beyond depressing to me there and Target is way more clued in design/​style wise…(Does that sound snobby? – Well, call me a snob – see if I care!)
I came here to this Target today and was upset to see the one type of yogurt I came here for not on the shelf (Major problem since it’s the ONLY thing I can count on for my skinny, picky food eater of a kid to eat!) I asked an associate if they had some in the back – with very little expectations as far as getting any help or him following through. Well, he came through – big time! He found me in the check out line and handed me the yogurt that he had found in the back! I wish I had gotten his name — excellent cus. service! …Meanwhile, with the check out cashier… he was fairly pushy about signing me up for that Target debit card… They obviously get a bonus or have some type of incentive to push it b/​c he was really invested in me getting one (!) So, I took the bait – I couldn’t resist the 10% off – I’m thrifty – don’t judge! Came home and read the fine print – seems legit – just beware to not overdraft as Target then charges an overdraft fee of $ 30, I think?! (Always a catch!) I wish it worked more like an actual reward card – like the one I have from Safeway or Raley’s. Well, what can you do?!

Pretty standard target. Everything seemed clean and they’ve got a Starbucks and Pizza Hut inside. No surprises here. If you’ve been to one you’ve likely been to them all. Customer service was helpful in finding glow sticks… don’t ask.

The Target in Folsom is nice and new. The parking isn’t as bad as I thought it would be. I think that’s because the Mervyn’s went out of business next to them and Michael’s just isn’t as busy as it was.
The store is clean and well organized. I like the Starbucks in it. The employees there are very friendly. I can kick back in Starbucks while my wife shops. It is like babysitting for husbands.

I LOVEEEEEEEEE Target. Even though we have Target in Hawaii, it’s just not as fun. There’s no dollar section where I spend most of my time in Target on the mainland. There’s just random stuff that I never thought I’d need… but I still get it anyway!
I browsed their baby section… wasn’t as awesome as other Walmarts but then again, the selection at Walmart is huge but you pay for it when you try to get some good olé customer service. I love to look at all their cute clothes even when there’s no room in my suitcase to take any back.
Cheaper prices at mainland Targets than Hawaii but when you have to fork over almost ten percent for tax, then you kinda are better off getting it in Hawaii. I love their people for the most part… they’re friendly and more than willing to help.
I will walk for forever in a Target looking for nothing in particular… just ask my husband… he gets bored and I never do!