Walmart Supercenter

The customer service is soooo terrible. I came in to look for a TV show to buy, when I asked for help two employees disappear to find help from someone else. and don’t return. Then finally I find another person just to ask a question and she’s walking around with a mouth full of food. Not one person in any of the interactions said please or thank you or your welcome, or even smiled. It reminded me why I prefer target ten times out of ten.
Also, online I had read they had the TV show I was looking for in the store, but they didn’t.

OMG! Wanted to buy paint. In 2 visits have 50 minutes of total wait time, waiting for someone to mix paint. Countless employees walk by and say they will find someone. I can’t wait any longer. Going to Home Depot.

You know this place is a dump when a street sweeper truck comes late at night to clean their parking lot. Seriously?

As others have mentioned, this Walmart has rude employees. What made things go downhill is the extremely rude old lady in customer service. She makes sharp remarks and rolls her eyes a lot. After she worked there for over a year, she’s now rubbing off her disgruntled employee attitude in disgust onto other customer service reps.

This poor Walmart has such bad reviews & I’m not sure why. Every time I go here, which is mostly for little things like strawberries, etc. for my business, I always find what I’m looking for. The store is clean & organized, and they have some of the nicest employees I’ve ever come across. Maybe the other people commenting are going there on a bad day, or maybe I’m just extremely lucky. Who knows. Anyway, it’s probably the nicest Walmart I’ve been to. I almost get disappointed when I go, because the people-​watching is terrible. Most of the people in there are normal :-(, haha. WinCo. is now my people-​watching go-​to spot.
Anyway, cut it some slack — it’s Walmart.

Tire and Lube service slow and not very friendly. When I pulled up one of the technicians just stood there staring at me as though he was amazed that a customer pulled up for service. Their Motorola scanner was not working properly or the person using it was not very knowledgable on it. They had to scan and rewrite my work order two times. They also put on services I did not ask for and I had to have them remove them. In the lobby the water fountain was broken yet they had a refrigerator next to it to sell bottled water. No coffee or cups in the waiting room either. No one at the service counter to ask if they could make coffee while I wait. For an extra $ 9 I could have gone to the dealer instead.

Had huge available variety as Walmart does. Employees were actually very helpful

I’ve shopped at this store ever since it opened and the service and quality have been rapidly declining. I’ve endured far too many employees who are rude, grumpy, and b&%chy. The store is disorganized, dirty, and items are frequently not stocked. Shopping carts litter the parking lot like nobody works there, and the isles are too narrow in the drugs & cosmetic sections. I really thought all walmart super stores were like this until I visited one in Roseburg, Oregon, and found that store was clean, stocked, and employees were friendly and helpful. I’m so sick of the lack of customer service in Folsom that I don’t think I will shop there anymore.
Buyer beware! Oh, and I would not eat anything from their deli, or the fresh meats.

Probably the nicest Walmart i’ve ever been in. and the closest to normal clientele i’ve ever seen. Not much ghettoness here.

The customer service manager Lisa does not listen. She is Rude and Condescending. Do not shop at
. They took my money for items they did not have. And when you need customer service it is non existent.

I just can’t handle how stupid these people are… I get more intelligent answers about things they don’t know from my 9 year olds.

2015 Unilocal 100 CHALLENGE — ⁰⁹⁵⁄₁₀₀
Stopped by to pick up a few last minute things on 4^th of July and the place was wiped out. Empty shelves all over, which is expected. But customer service was cool, they helped us out and we got what we needed!

Honestly, I don’t prefer going to Walmart, if I can avoid it, but this one is probably the easiest for multiple reasons. They always have better customer service, and the store always seems to be in a little bit better shape than others. Today we had the pleasure of being checked out by a guy named Clay, who had EXCELLENT customer service. Proved to my mom why I like this walmart in comparison to others.

Almost impossible to get help when you need it. And when I manage to find a employee, they often «don’t know». I have gone in there for items that ended up being out of stock, and they supposedly put me on a list to be called when the item comes in. Never have received a phone call.
You will notice employees chatting having deep personal conversations. They either dissipate as you approach, or keep on engrossed in their conversation. Hmmm… are these people on the clock while having these long conversations? Management needs to pay more attention to WHAT their employees are (well or are not!) doing.
If you order something online, the service is TOP NOTCH. I am always amazed at how quickly they get it to the local store. Their online shopping is great! And you have already paid for the item, so you simply show up with your receipt, are given your item, and off you go!

Honestly, this Walmart is not the worst Walmart I’ve been to. I don’t mind it at all. I really only go here when I truly truly need something. Parking is decent, it’s really about going during the non-​rush hours.
The aisles are pretty clean (for the most part) and I seem to always find what I need when I do go. I just try to avoid Walmart altogether but if I really desperately need something at Walmart, this is the place to go for me. Walmart is always reliable with their prices: Cheap.

This store is pretty organized and clean. You can actually find things and it’s nice to shop at this store too. The parking is pretty decent and you don’t have to worry much about people walking in front of you or other cars cutting you off in the parking lot.

A good, clean store. I can usually find help here if I need it. It got better once it became a bigger wal-​mart and overall looks cleaner and friendlier. Its open 24 hours so if I forgot milk or something because im baking a cake at 2 a.m. (dont judge me), I can run and get it, no issue. Surprisingly this wal-​mart is busy around 9 pm, when most stores are closing or closed.
I would give the wal-​mart automotive 3 stars though. Theres this dude there whos always very helpful and seems to know alot, but maybe the rest havent been trained enough. The other employees seem to not know alot and fumble, and while waiting in line multiple times several fellow customers have complained and said «im never coming here again». aside from long waits, I myself have never had a major issue though.
I think wal-​mart has an overall lesser rating than other retailers because it has a negative reputation, but this wal-​mart is fine with me. I am big on how it looks and smells too, but this wal-​mart is just fine and isnt gross or low quality like some may say.

It’s only after I visit Walmart that I really appreciate Target. Walmart is like Target’s deadbeat brother. Just take away Target’s sales, styles and selection, throw in some longer lines and creepier clientele and, well, you get the idea.
I will admit, however, that Walmart does one thing right: cheap. You won’t prices any lower anywhere else, especially on big ticket items like TVs and electronics. Perhaps this has something to do with the fight over how much (or how little) they pay their employees, but I don’t see that changing much as long as people are raiding their shelves.
The holidays here, especially those last couple days before Christmas, can be madness. Plan accordingly or prep for far away parking spaces, crowded aisles, impatient checkout people and long lines.

Ugh, Walmart. What is it with me and Walmart? I get that they are typically the lower priced retailer, and to be fair, often times the convenient option. However, I can’t help but feel a little part of me die each time I go. Now, I say this about Walmart as in every location I’ve been to. Very rarely is there a time when I’d feel it’s been a decent time going. More often than not, I just try to save myself all the disappointment and avoid going altogether. For those other times when I need to go in for something, it’s fine-​ish. Today I had the pleasure *sarcasm* of visiting this location.
First, I had not been back to this one since prior to the remodel. Having lived in the area all my life, this was always the one my family would shop at, back when McD’s was still there and Ronald McDonald was sitting out front on his bench. Yes, they added a grocery section, and yes, they apparently remodeled it. But I wouldn’t say that it’s for the better in my opinion. I can say that I do appreciate Walmart trying to keep prices low and I find myself coming to do some grocery shopping, at least at the location in Reno where I used to live.
Immediately walking in I noticed that it’s obviously larger than before, yet so cluttered. Apparently increasing the area also means increasing the amount of junk on the floor. It was a Saturday afternoon, so the turnout of large crowds was as expected, and with that brings more products just being thrown around. Having worked in retail in the past, recovering departments is a normal duty of store employees, yet I did not see one employee on the floor doing so. Having the courtesy that I do, I would pick up whatever fell off the hangers, but it’s nuts how much clothing especially is just strewn about throughout the store. Shelves appeared to have too much stock and others totally empty. There of course wasn’t anybody around to ask if there were more in the back, so I didn’t bother. The displays in the middle of the aisles were also a nuisance. They could truly do without several of them as I noticed the same products on shelves elsewhere. There is just far too much going on and clutter drives me nuts. Too much clutter and too many shoppers for me is almost insanity.
The fitting rooms looked like nobody bothered taking a broom to them in a year. Random stickers, tags and dust particles sticking to the bottoms of your feet is not a great look for the cleanliness of the store. Hell, I would’ve swept it for them had I seen any such broom nearby. The fitting room attendants were far too occupied with the mountains of clothes littered on every surface and in carts that they only opened the door for me, nothing more, no such interaction. Speaking of, at check-​out my cashier had no personality if she couldn’t even reply to my pleasant «hi, how are you» introduction. I like to think she just didn’t hear me. She look zombified, with a straight face and no emotion. Once I paid and she handed me the receipt, it was only then when I got a «have a nice day» in a monotone voice.
Gotta love it, right?

Wow this store is super depressing in a retail sort of way.
I’ve been here a number of times (and I’m sure I’ll go back again if I’m ever in a bind) and almost every time I notice how eerily empty many of the shelves appear. The last time I was there, I needed eye drops, but wanted to walk around (the store layout is so counter intuitive) and see if I needed anything as long as I was there. I went down the laundry aisle and it looked like there was a hurricane or flood or snow storm coming — the shelves were so empty! Other than that, the store is just blah and not a place I want to go unless I really have to (i.e. when everyone else is sold out of something in the area). I know they keep prices low, but this store really needs to clean up their act — stock the shelves, hire more checkers and get the store more organized. I should add, that the refrigerated and frozen foods looked full, but this may have been the only bright spot.
Oh and I also went here for a job interview. I had a PT job in retail and was looking to get another PT job. After getting about ¹⁄₃ of the way through the interview process, the manager said that I would work in the produce section. I asked about the hours and he said it would be PT and I would work up to 24 hours and would have to be available from 6 a.m. to 12 midnight. He said I could not have two PT jobs because if I missed too many shifts I would be fired. But wait, I asked how many hours on average the typical employee works — he said 16 hours (but I could work «up to 24»). Hmmm… on call all day long and I’d only work 3 – 4 days a week? Uh no.