Pizza Hut

We stopped going after we witnessed a server checking her blood sugar level while standing at the bar to seat people. Then she seated a party and served food! Never washed her hands. It was a stroke of luck that a regional manager was there that night observing. We told him, he said something to the girl, she went to the back, he apologized and we walked out. Major health code violation. Scary. Never been back.

It has been a long time since I have walked out of a restaurant, but my family I did recently at this location. The waiter had us all set up and my little nephew had started to eat, drinks ordered when one of the employees came up and questioned us on our table setup. She claimed that we didn’t have enough people to sit at our table configuration (3 small tables) even though we had 8 in our party. She proceeded to argue with us so I told her we can just leave if she was that worried about the table configuration her fellow employee setup. I have never been questioned like this before before not to mention the joint wasn’t even half full. As we left the employee was extremely mad and unprofessional. My brother in law asked to talk to the manager but we pretty much had the same results. He didn’t really care nor tried to remedy the issue. I see some other reviewers have had issues with the staff. What a shame!

We recently went on a Sunday for the lunch buffet. The cost with tax was around $ 20.00 for two adults. The place is small and crowded, but the kitchen was pumping out pizzas as fast as the patrons could consume them. The pizza, especially the garlic crust, was good, as was the buffalo wings and cinnamon bites which are also included in the buffet. Each buffet comes with a complimentary salad which was also good. It included lettuce, cheese, croutons, and a couple veggies. Our only complaint was that the lettuce on the salad didn’t seem super fresh. Other than that, we recommend the Sunday lunch buffet. The food was good, the employees were friendly, and service was fairly prompt.

I never had anything bad to say about this pizza hut… until tonight! I placed my order online like I always do, received my confirmation email saying that my order would be ready at 7:29 pm. I arrived at the window and paid for my order at 7:33 pm. They said it wasn’t quite ready yet and asked if I could pull to the pickup area. They brought out my order at 7:45 pm. The guy didn’t say anything other than here ya go. No I’m sorry for it taking so long, I apologize, nothing! Mind you this is a Tuesday night with NOT ONE customer inside the dining area! I don’t want or expect anything for the wait other than hey «we’re sorry for your wait» but they didn’t have the common courtesy to even say that.

I have never had a bad experience with this Pizza Hut. Maybe I just got lucky with who was on shift? I still think they have the best pizza around. They are always really fast with delivery and in restaurant service.

Were one of those regular customers that haven’t returned back. We ordered we waited and waited our waiter was new. We waited some more and noticed it’s been an HOUR NO PIZZA the newest manager apologized and stated they don’t know where it went. I’m like this place is not big. They offered a free one on the next visit since we were not waiting any longer. They didn’t give us anything in writing but, like I said we were regulars and I’ve not seen the manager, they stated he is still there just not on our time.

Pretty sorry service the times we have dined in. Every time we have placed an order to be picked up they have gotten it wrong, even after it was repeated correctly. Very rude and unprofessional service. Will not be back after the last visit.

so here we go i like there services when it is carry out, but when i call to do delivery i someohw am out of range… gps says i am only 5 miles away. i told the person taking the call that i have seen other pizza hut drivers out this way i was told they still will not deliver, i was ordering over 40.00 worth of food, if they do not want my money pappa johns was glad to take, which btw all other takeout places next to them deliver out here.

Don’t bother. Lotsa other good pizza places in town to pick from. The pizza hut in Forney has just lost a regular customer of theirs for the last several years because I’m tired of their inconsistent service and quality of food every time I go there there is a different problem with my food there’s too many other good places in town to have to put up with it the management staff it’s not polite when you bring up the problems or tissues with the food they basically offer to just refund your money and then you can get the hell out

My family and I had two pizzas delivered and they look like the delivery driver dropped both pizzas. Everything pushed to one side of the box and stuck to the top. Disgusting. I expect management to make this right or I’ll be taking my business elsewhere permanently.

We’ve eaten here quite a few times. The food has always been good and service is sometimes hit or miss but for the most part, the staff does a good job.
We usually come here for the buffet which is Monday through Friday and then Sundays. Don’t know why they skipped out on Saturday and I kinda wished they would just make it 7 days a week.
Anyway, the food is always good. I mean it’s Pizza Hut so it’s nothing fancy but it’s also not that bad. If you are looking for gourmet pizza then go to Canne Rosso in deep elum and you won’t be disappointed.
The salads are always fresh, and they come with your buffet so I feel that’s a plus. And most recently they started chopping up their cucumbers and tomatoes smaller on the salads which I believe makes it easier to eat… Cool.
We’ve also ordered for take-​out and we’ve never been disappointed either.
The restaurant is clean inside and out, and they have what looks to be a full bar for those who enjoy a beer with their pizza. They have TVs all over the place which is great for watching sports.

I have eaten at this buffet and my experiences have been great. The staff keeps the bar full and the drinks nice and full. The staff is friendly and courteous. I give them a thumps up.

We’ve ordered here several times for pick-​up. While the service is nice and fast, the pizza is not great. Our pizza is never cooked all the way through which makes it pretty much inedible.

Great, fast pizza!

I went on a Sunday after church for the buffet. This was one of the worst experience I have ever had at a Forney restaurant. We usually always have to wait for a table because of the size of our family, but this was different there were two tables that were empty and we but had not been bused yet so we waited a few minutes for them to clean them so that we could sat down. After some time time had passed we asked the host if they could bus the tables she told us we were not on the list and they would not bus them until we were. Mind you there were no one else waiting, we then waited another 5 minutes after being on the list the tables had still not been cleaned. We ask the host if we could order two med. pizzas she told that she could not take our order it had to be one the two servers that were really busy. We waited another 10 minutes and still no clean tables. We decided an enough was enough and went to Half Time across the street where they were happy to see us and burgers and pizza was awesome. We will never be back to Pizza Hut again. I did not want to give the one wish there was a negative star to give.

Ahhhh… My favorite pizza spot in Forney. The Sunday lunch buffet even has their great wings. I’ve started skipping Sunday and hitting Mondays for $ 5 Med Pizza, $ 5 wings and $ 5 cold picture of beer. Yes, an adult beverage in Kaufman County. Shhhhh… Don’t tell anyone. The salads are always fresh and the wait staff is very attentive. (exception Mr. two ear ring guy)