Sephora

First let me start with the pros:
Clean
Well-​stocked
Easily accessible location
Lots of parking
Cons:
I was at this location for over an hour. It was time for me to renew a lot of my make up bag so I needed a lot of product. I wasn’t approached once for help. I tracked down two separate associates with 2 separate questions and each one in their own way basically told me to «read the self-​explanatory label.» Well thanks, I’m very capable of reading a non-​descriptive label.
Needless to say, I left with zero help and unanswered questions. I really dislike the service at this location but it’s great for when you know what you need, sans questions.

I recently went to Sephora and absolutely loved my experience. I was helped by Tessa and Jeremy– both who outdid themselves to help me find what I needed. I ended up leaving with an amazing foundation and a sample of a scent that I love and will come back to purchase. Overall great customer service!

I recently went into sephora to buy a beauty blender. The women are nice and very knowledgeable when it comes to makeup. I had went into ulta in greeley and asked for a beauty blender and was pointed in the direction of curling irons??? Everything I asked the woman in sephora she helped with and knew what I was talking about. They don’t follow you around the store like you’re about to steal everything which is a plus, I was followed around in ulta which is not only insulting but uncomfortable as a shopper… I’d glady drive from greeley to fort collins to continue getting the service I received!

I am always impressed by this particular branch! I have been a member here for a few years and the employees are always very helpful. They are very educated about their high-​end products and will always take the time to demonstrate how to apply, color match, little tricks here and there etc. I have also been seeing a skin consultant here to help me pick skin care products to fit my needs.

I am an online shopper but I do come to this store when I can. The staff is always nice very helpful.

This store is a bit of a drive from my hometown, but it was worth it! After reading positive reviews of the Color I.Q. system, I decided to see if I could *finally* find a foundation that matches. (It does — perfectly. It’s awesome.) The make-​up artist there was wonderful! I’ve never been to a store like this, and she made it so much fun and very informative. I learned a new make-​up technique that completely changed how I put on foundation.
My only complaint about Sephora is the pricing. I’ve been using drugstore products for over 10 years now. This is a huge price jump from what I was purchasing in the past. Once the sticker shock wore off, I allowed myself to just enjoy the experience of it all. Never once was I made to feel like an inconvenience or a walking wallet. In the past, I’ve steered away from department stores because of the pressure to buy and the desperation of a commission-​based seller. Not here! I was even encouraged to take samples home.
I would recommend this place to anyone who is intimidated with shopping for cosmetics as the people who work here will go the extra mile to make sure you leave with something you love.

Am I addicted to this place? Yes. First step is addmiting the truth! I went to this Sephora for a BB Cream, and got great service. I was greeted as soon as I was in the door, I was given multiple samples, and the rep I worked with helped me find something that I love and can’t imagine living without now. I’ve gone back a few times and have had great experiences every time.

I am just getting into high end makeup and really, you just can’t go wrong here. The selection is unrivaled. Urban Decay, Tarte, Kat Von D, Too Faced along with all the fab Sephora line of products is fantastic. The employees are also extremely knowledgeable and always willing to offer any kind of assistance you need without overselling or being pushy. I love brushes with foundation but the employees always ask if I prefer to apply with fingers or a brush so I don’t feel obligated to purchase a brush. The perfume selection is also pretty good with lots of new choices. Parking can kind of suck but that certainly doesn’t take away from the good service provided by this location.

I wrote a review, then deleted it, but I’m writing this one because of the negative reviews. The girls’ who wrote the negative reviews must be shopping at a different Sephora, because this one is awesome. The employees are super sweet and helpful. It took me awhile to step into the store, because I thought the employees would be snobby, but they’re not at all. I shop here monthly, sometimes even weekly. Anyways, just letting everyone know that this Sephora location is great. I love the customer service and the employees are so nice and friendly. Thanks Sephora!