Spa 66

This place is fantastic. I buy my wife packages from Spa 66 all the time and she raves about them. The packages are pricey but it is well worth having my wife happy. The last package she was able to get a massage, facial, have champagne and use the facilities (pool, etc) all day.
«Happy wife, happy life»…

This spa is nice and in the prime location. Not cheap, but it has nice outside pool, hot tub, and fitness center. If you want to relax for one good afternoon, you should try.

My wonderful husband bought a spa day here for me and I chose a massage and pedicure. I got there an hour and a half ahead so i could enjoy the pool, sauna and steam room. I wish they had given me a little tour and told me about my options when I got there. I was a taken to the locker room but from there on I had to ask questions in order to figure out where to go. Luckily i went to their website prior to arriving so I knew what questions to ask. Either way got a massage done by George who was very good, wish he had put a little bit more pressure, it was my fault because I should have probably said something right at the beginning. I also wish that scalp massage was included in the full body massage (because I’m a sucker for it). Nonetheless the massage was very relaxing. Got my pedicure done with Kim who also did a wonderful job. Wish she had cleaned up my cuticles a little bit better though. The pool area is nice and you can get drinks or lunch if you chose to. Overall it was a nice experience, not over the top. Ohh and BIG warning the gratuity is not what you chose to tip its what they tell you to tip which for me a massage and pedicure was $ 51! Wish that was notified to me beforehand.

This Spa is a Rip off over priced with Awful service, the décor on the outside is nice but the rooms are cheap looking not to mention roach infested which I saw two Huge ones in my facial room. I did not get extractions which I paid 120 $ for and the girl Alexis got a attitude when asked about it also I purchased a mani and pedi that wasnt so great either a lady name kim did my service and she was rude as well, when I asked about my limes for my pedicure water and the way she cut my cuticles. Do not go to this spa it’s not worth the $$$ seems like they don’t like when you use Groupon anyway.

The service provided did not match what was described in the groupon purchased.
The groupon purchased described a 50-​minute couple massage, access to amenities (sauna, steam room, hydrobath, pools, fitness center and meditation zone), plus a picnic lunch for two (including shared appetizer, two entrees and shared dessert; served in an old-​fashioned picnic basket with a cozy blanket setup)
BUT the men sauna was not working, the steam room’s door was stuck, got two right slippers and a robe size did not fit. Never saw the hydrobath or meditation zone. For lunch we were given $ 45 in vouchers and were suggested to use it at the pool bar/​restaurant (of course $ 45 did not cover the bill)
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We love spas. Who doesn’t? We have been to a few and some are phenomenal and some are just… .meh.
Spa 66 was just ok. They had a couples massage that was a Fall special for about $ 170-​$ 180 which isn’t bad at a resort… but the experience was only mediocre.
The amenities; pool, sauna and steam room, showers and facilities were a bit run down. The waiting area was ok but had run out of flavored water.
We both thought the one hour massage was good, but not memorable. It actually started 5 minutes late so we were shorted a little as we ended on time and they were turning off lights and such since we were the last massage of the day and they were closing. That made us feel a little rushed to pay and leave so we didn’t use the amenities as long as I would have liked.
If staying at the hotel, I think I may have been less critical. But since we are local, I would not return as there are just too many other great spas in the area to choose from.

The staff was very nice but the massage was mediocre. The room was cold and the massage tables diddnt have a warmer. Loud misic was playing outside while qe were being serviced. Even with the $ 220 groupon and the $ 75 tip, it was overpriced for what we received. I wouldn’t recommend this place.

If you are looking for a great facial you have to go here. The front desk staff is welcoming. The spa itself is so tranquil and relaxing and my esthetician, Michelle was amazing! I moved here from Las Vegas about 2 years ago and haven’t had a good facial since. Here it was GREAT (and I’m very picky!!) The products used were awesome (clay mask was the best I’ve ever had) and really cleared up my face. Michelle is amazing with extractions! She left my face flawless. I will definitely be going back for another facial… and can’t wait to try a massage as well!

Gave this place another shot! I received a Groupon spa package with a massage, facial and lunch. My massage was amazing. My facial was seriously the best results I’ve ever had and lunch was good too! All in all a great, relaxing day.
Be aware though! You have to tip on the original price of the services when using Groupon. So I still had to pay over $ 100 in tips. Pricey! But it is a beautiful atmosphere.

Iris at front desk was very friendly greeting us. I did a spa day for my mom and I. George gave the best massage I’ve ever had. Kim did my mani pedi which my nails were perfectly done and turned out beautiful. The chair during my mani pedi was incredibly comfortable. I do agree with a reviewer about the bowl you put your feet in, it’s very shallow so the water does my stay hot. My mom had a facial and loved it. I did buy a Groupon deal and there was confusion about it including poolside lunch but the staff kindly and professionally took care of it at the end. The waitress at the a Pelican was awesome and very friendly. I am local and will definitely go back for spa indulgences. Ignore the negative reviews. I was very impressed.

We had wonderful day at the Spa, each of us got a message and facial. The staff are very professional and super friendly. The spa has a steam room and sauna, it is nice to have a wet room at our disposal. Very clean
All round relaxing day.

I had several services here and so this review is difficult. I had to average it out.
A full five stars to Robert. I had the best massage technique ever! A complete wow experience. This was the only positive thing about the whole spa and I loved it more than any other massage I ever had and I have had many.
The pedicure was not a good experience. The room was not good. 1) They didn’t have verilux nail polish. 2) the foot bath was a tiny sink that holds less than 2 cups of water and spills out. Water is ¼ inch or less. Doesn’t cover my tiny feet. So basically it wets the bottom of the feet. 3) water temperature gets very cold. It was cold when I got in there as she filled it before she called me in. She had to replace and drain to add hot which discarded the salts. She did not add more. 4) the polish used was horrible and messy. I will post picture of my $ 65 pedicure.
The pedicure room I was told was recently remodeled. Pay attention to the light switches. Very terribly done. The lighting throughout doesn’t match each piece and filthy. Throughout the halls the floors are not clean. In dressing room near steam room water was empty at 10:30. They open at 10. So I went to get tea and there was no hot water. My pedicure lady had to go get it for me on my pedicure time. The sauna was not working and they didn’t tell me when I made the appointment.
The worst part of my day was the very expensive facial. I purchased a foot balancing massage (extra $ 55 value) with the facial. Apparently it is a five minute lotion application during the mask part of facial. My facial was scheduled for 2pm. She came to get me at 2:08 and I was on the phone with a friend complaining that she was late. I hung up and followed her she said it was ok to stay on my call! Are you kidding me? I’m waiting for you. She then took me to room and stepped out. My 50 min facial was about 35 minutes including the extra foot massage. Apparently you lose the shoulder rub if you order the pricey foot massage.
Part of my visit was a deal so I was charged a fixed 20 percent for full price service. Which is fine when you get all the service. My lunch was $ 10 but I get charged on the full $ 15 value and $ 15 value champagne that I was never offered until I was walking out. The biggest ripoff was the facial and foot massage. They claim $ 215 value for the facial plus 20 percent. It was worth about $ 50 or less. She did a Clarisonic (prob imitation one used) and a mask application and removal with hot towel. She claimed product was all natural.

Not sure why this place has bad reviews as when I went it was fabulous. Had a spa day which was perfectly relaxing. They cater to your every need and make sure you are enjoying your visit.

Beautiful Spa, great staff, great services!!! Went and spent the day there, everything was PERFECT!!! Definitely recommend this spa!!!

I’m baffled at the bad reviews of this place. I’ve been here three times (all with Groupon deals), and have had nothing but excellent service.
My back has been hurting lately, so I decided it was time for a massage. The very first thing I did was go on Groupon and search for Spa 66, since I loved my previous visits. Thankfully, they had one listed, so I bought it and immediately called to make a reservation for today’s date since I had the day off work. What a lovely mid-​week break! When you visit the spa, you get complimentary valet parking, and use of the pool as well. I came in an hour and a half early so I could lay out by the pool before my appointment. When I came back in, I was given a glass of champagne, and I sat for a few minutes in the lanai to wait for my masseuse.
On my last visit, I had Rebecca for my massage, and it was quite possibly the best massage I’d ever had (and I told her so). I had hoped to have her this time around as well, but I don’t know if she’s there anymore. For this visit, Daniela led me to the massage room, which was beautifully (but softly) lit with changing LED colors. The massage table was very comfortable, and was even heated, which I loved. Daniela did a fantastic job: perfect amount of pressure, and she took a good amount of time on my shoulders and neck to work out the knots. I practically floated off the table. Next, Jeannette did my facial, and I was so relaxed from both the massage and the facial that I’m pretty sure I fell asleep in the middle. When she finished, my skin looked absolutely amazing. Honestly, it looked like I was wearing makeup, it was that flawless.
I was so sad that my spa day was coming to an end, and when I went to check out, they offered me another glass of champagne. Well, of course I wasn’t going to say no. I asked if I could bring it out by the pool, so this time they poured it in a plastic cup for me so I could take it outside the spa. It was the perfect excuse to extend my little mini-​staycation for another hour.
Please, fellow Unilocalers, take the bad reviews with a grain of salt. One of the one-​star reviews was because the place was closed for renovations… two years ago. Hardly seems fair to penalize the place for having the gall to renovate. Another complains about plastic cups for your champagne. Well, I had a beautiful glass today, but they do have plastic cups for when you venture outside of the spa (to the pool, for instance). Others say it’s dirty. In my three visits over the past year or so, I’ve never seen the place look anything but spotless. And still another apparently doesn’t read the not-​so fine print that’s on every Groupon/​LivingSocial listing… yes, you do have to pay gratuity for the full cost of the service. It says so before you click «buy» on the site. If you don’t like it, don’t buy the coupon. It’s that simple. As for me, I will absolutely buy another Groupon when they list one again. You should too.

If you are looking for a real spa relaxing experience, do not come here. I went here last week with my best friend for a spa day and was honestly very disappointed and I am not one to be disappointed easily.
Firstly, their so called relaxing lounge is nothing but. This is the area you sit and wait in your robe to be called on for your service. This area is completely open to everyone who is walking in and out of the spa so there is no privacy at all. You hear all the foot traffic in an out of the place. They offered tea and water that you served yourself. Also there was only about 5 – 6 chairs so at one point there wasn’t enough space for everyone to sit down to «relax».
I had a Swedish massage which actually was very good. My masseuse (Rachel) did an excellent job given the bed I was laying in. The massage table made so much noise when you moved it was ridiculous. How are you supposed to relax with all the squeaking it did. Not to mention it was off balanced so I seem to see-​saw here and there. But again I made the best of it and just tried to continue to enjoy the day.
They have a steam room and a sauna which were nice. Their locker room is super small… seriously maybe 1 – 2 people can actually use it to change without bumping into each other. Since this was a more private area, we seemed to hang out here more than the lounge.
Now to the worst part… both of us were scheduled for a mani-​pedi. This was hands down the worst mani-​pedi I have ever received in my life. My lady was very sweet but my friends 3 year old could do a better job painting my nails! They look horrendous! Not to mention they do not offer gel polish. I had to remove my own gel polish while she worked on my feet… how is that supposed to be relaxing? My friends lady also did a horrible job. My friend is more forth coming and told the lady to fix them. I didn’t bother saying anything because it was just going to come out bad either way and I wanted to leave already. We ended up complaining to the manager and we both received $ 25 gift cards to the spa and to the café by the pool. Useless really since we both will never return. For a mani-​pedi that cost $ 117, I could get a better job done with one of the nail salons at the mall.

What a great Spa Month deal! My girlfriend and I arrived early and had a relaxing lunch at the pool. Food and drinks were good and Mary offered great service. The pool is kept at a nice cool temperature which was nice in yesterday’s heat.
I had a nice massage by Jeff and my facial from Sherry Lynn left me glowing as I left. The women’s locker room is small, but everyone was nice and polite so it wasn’t a big deal.
What an enjoyable day!

Small locker room. NO AMENITIES. Two shower rooms.

My husband and I booked a getaway for the July 4 holiday at the Hyatt Pier 66 Hotel. Since it was a getaway, I booked a facial at the Pier 66 Spa. However, after looking at photos and reviews of the hotel (which I admit we should have done before booking), we decided the hotel just wasn’t for us and canceled our reservation.
I then called the spa to cancel my facial (that I scheduled for Friday, July 5) since we wouldn’t be at this hotel for our stay. It took the girl on the phone 20 minutes to even find my reservation, as my first and last names — which I spelled for the girl that booked my appointment — were misspelled. After much guidance from me, she finally searched for my appointment via my cell phone number I gave when I booked. Once she located my appointment, she told me it was scheduled for Friday, June 28… when we wouldn’t even be on vacation. I told her that and asked that my appointment be rescheduled altogether.
Today, I got a call from the spa that I missed my appointment and my credit card would be charged. I explained that I canceled my appointment on Monday (which was not scheduled for the correct day or week to begin with), and the girl just said, «Okay. Thanks,» and hung up.
Frustrated, I called the Hyatt Pier 66 hotel manager, who told me the spa was a third-​party entity and not even affiliated with the hotel. WHAT?! He said he’d speak to the spa director and have her get back with me.
Here’s hoping I actually get a call back and my credit card charge goes away.
ETA: I never heard back from either the hotel manager OR the spa director. Absolutely ridiculous.

So, I will preface this review with the fact that my husband and I went here while on vacation with a Groupon that was offered. I didn’t think that it was a bad price for a massage, foot treatment, and facial. We also got some kind of voucher and a glass of champagne.
The issue was not with the services. They were actually very good. Jeff was a wonderful massure. Infact, if I were to get a massage there again… I would choose to have him as my massure again.
However, the issues I had were with the cleanliness of the place (or lack there of), the fact that we could not use the voucher since it was for lunch and had to be used the same day as our services (and our services weren’t scheduled until 4pm), and the fact that the champagne they gave us was basically in solo cups (not too classy). I mean, would it be real hard to get some glass champagne glasses? This is the Hyatt… they have to have some somewhere… Also, how can they not notice that the place is pretty filthy… there was dust and dirt all over the floors in the locker rooms, the white chairs etc. were far from clean, and the sauna and steam room were filthy too. On top of that, I wanted to have a cup of tea but the cups were flipped upside down on a tray and you could tell there was something sticky on the tray when you pulled all of the cups up.
Last…it was almost impossible to find the spa. No signs where you walked in, and nobody offering to help you. Whatever… I wish that Jeff worked somewhere else, because I won’t return when I am down here again… even though the services were good.