Smashburger

ugh yes! smash burger is so good. juicy tender burgers an the haystack onions are amazing. i love the buns. and they staff is fiendly.

I consider myself a fairly decent purveyor of burger establishments, so it was with excitement I entered my first Smashburger today for lunch.
There were maybe a dozen patrons in the spacious establishment. At this particular establishment, customers queue up in a single file line to get to the single cash register to order. I expect when it’s crowded, this process would be extremely slow. There is no menu posted on the wall. You have to wait until you get to the order position to look at a laminated menu. The person taking our order was very engaging, helpful and efficient.
Once you order and pay, there is open seating at booths and tables. Everything looked pretty clean to me, although I heard another new patron ask to have their table bussed before they sat down.
My daughter ordered The Smashburger with some modifications. There are several burger options off the basic burger. I ordered a Smashchicken sandwich, which is the other main menu item. There are several chicken options with toppings similar to the burger options. You also get to choose crispy or grilled finish on the chicken breast. We both ordered fries as well and I ordered a salted caramel shake, which is made fresh from an old time shake mixer.
My shake was completed and brought to my table within 1 – 2 minutes. The rest of the food came out within 5 minutes and everything was as we ordered and hot. A higher rating would have been applied except that the food tasted pretty commercial. The burger was good, but not great, only slightly more tasty than the fast food chains. The chicken sandwich (crispy finish) tasted a bit like the gas grill was turned up too high, and was a bit dry. The thin shoestring fries were also a bit overdone. Smashburger has its own ketchup brand, but I couldn’t figure out why since it tasted just like Heinz. Nothing special. The shake was good, but no better than Steak and Shake for instance. For what we ordered, the bill was $ 25.48 for two of us.
Bottom line, good, but not great. There are plenty of other burger options around for about the same price. I really have no reason to return to Smashburger unless I happened to be in that neighborhood

The staff has always been very friendly to me, and they’ve never gotten my order wrong (that’s about all I expect from a fast-​casual burger chain). The burgers are tasty, and the Smash Fries are consistently good. If you’re in the area and wanting a quick burger, this Smashburger location is pretty good.

Was a very very good burger (classic). Had the SB fries and they were awesome. The food, sevice, and speedy delivery was exceptional.

Not very happy … I had been at smash burger in Boulder Colorado before. This was my second time. The cashier wasn’t very friendly but the most important is that the burger wasn’t good… Really dry… I remember my Swiss cheese mushroom burger in Colorado and was nothing like this… Not coming back.sorry.

Badddddd bad burgers. Not so friendly staff, should have taken the empty dining room as a reflection of the food. Very bland, small servings. I ordered a spicy Baja burger and it came with 4 super thin slices of jalapeños, and the smallest drop of guacamole I’ve ever seen on top, with a disgusting spicy mayo that I wiped off with my napkin. The «smash fries» were not as good as I’d hoped, they had a burnt rosemary taste. yuck. I will never go back, I could get a better burger at sonic.

I am torn on this review. I love smashburgers. The food is always good. However this location on Camp Bowie is going down hill. My last several visits I experienced my order being takin correctly but the kitchen messed it up… mostly being lazy and forgetting to add something! The cleanliness of the floor, tables, and restrooms are ridiculous. Staff seems lazy! This particular smashburgers is lacking management. I hope they get it together soon because this location is convenient for me.

Holy hell! I absolutely love this place. I’ve honestly gotten so addicted that I go for lunch at lease once a week. I usually get their All-​American and I add bacon. I prefer the regular fries opposed to their «Smash Fries» though, they’re a little too much. On probably my 3^rd visit I went with my mother and we decided to try their fried pickles. They were fantastic, and I’m normally pretty picky about fried pickles. I’d definitely recommend Smashburger to anyone! You know what… I think I’ll go today.

The food was fine. But the service was just horrible. Or at least it was for us (@ 8pm on a Sunday) (with only one other couple in the restaurant). I had never been to that location before and was really really bummed out and left feeling upset.
I’ve worked behind a counter at a fast food restaurant before and I know how difficult it can be, but the lady that was working was just RUDE! The person that looked to be the manager was doing paper work at a near by table and somehow seemed completely satisfied with his messy, unapproachable, and disorganized, burger joint. I just want someone to at least have the energy to spit out a «hey» before reciting the classic line «for here or to-​go?».
Just a shame. I will not be back!

My review is based on service and quality of the way food is served. First time at this location, I had placed an order to go and I watched as shakes were being made, I WOULD NEVER buy a shake there!!! This lady could not get ice cream with ice cream scoop so she was using her had and putting in cup, then as she then attended to cash register and went back to making shakes (not washing hands). I have always seen cups filled with whip cream, she barely put enough in the cup and when customers got them they were like where is the whip cream. Service was poor and customers complaining about how long food was taking to come out, I had to cancel my order, I had already been waiting 18 minutes. Shame I really love their smash fires but i wont be visiting «this» smash burger again.

I would consider Smashburger to be a more upscale fast food restaurant. They had a lot of different options for burgers, and the best part was that you could choose a chicken or beef patty. I was initially really excited to see all of the varieties of burgers offered, but was fairly disappointed when the food came out.
Items Ordered
1. Avocado club beef burger — The burger looked very food when it came out. They were generous with their toppings. It has several slices of bacon, a lot of lettuce, and avocados. However, my burger was a little too salty and overcooked. I’m the type of person who usually likes my steaks well-​done, and the burger was still overcooked to me.
2. Truffle mushroom swiss chicken burger — My boyfriend ordered this burger, and he liked that it was an actual piece of chicken breast. Usually chicken burgers are made from some kind of chicken patty that has who knows what in it, so it was nice that this was an actual piece of chicken. It was lacking the typical lettuce, tomatoes, pickles, etc though.
3. Regular french fries — I really liked their fries. Although, I love fries in general. These were those really skinny and crunchy fries. They’re like the fries at Steak n Shake, which i love.
4. Smashfries — The Smashfries were such a huge disappoint. I love all forms of fried potatoes, but these were very greasy. These were the regular french fries, but they were tossed with rosemary, olive oil, and garlic. In theory, they sounded delicious, but poorly executed. I had to blot the fries with a napkin, like i would a slice of pizza.
If I was feeling adventurous and wanted something better than McDonalds (which I actually really like), I might return again. But the burgers were not amazing or memorable enough for me to come back.

Visited this location three weeks ago. Same complaints as the other bad reviews in the same time frame. We hadn’t been there in a few months and things had changed for the worse! We should have left. Service was terrible. A couple workers were outside talking while someone was waiting to order. The place was filthy! Hard time finding a clean table and the floors were awful. The drink station even smelled.
I spoke to a manager after complaining online. He said this isn’t how he does business. However, look at the reviews for the past month!

Had a bad experience here at this Smashburger. We went to this location because they closed down our favorite location on University. They were very busy which usually means they are good. But as we waited we realized they were very short handed. The tables were dirty. One lady was taking orders and one was delivering food. We almost walked out but I like Smashburger. So we waited. Bad mistake when we finally got to the register the lady said people called in so that is why they are slow.
We finally got our food and it was all wrong. I had the BBQ with bacon. And they for got the BBQ it is in the name. They gave us fries did not order them. Forgot the haystack onions on one order. And the 2 orders we got the haystack seem oily and not fresh.
I look for a manager and did not see one. The place was bad the manager should had been there and he or she should have come out trying to fix all the problems. This place will never get my business again. And they may have ruined me on any Smashburger. We will see.

Went here for a Unilocal event and the burgers and other food they serve is awesome. There was not a burger I tried that I did not like. If I’m in need a quick great tasting burger I will go here for sure.

«We should have walked out». These were the exact words I said as we left this location of Smashburger.
We arrived at this location by accident because when we tried to go the University location we found it closed.
When we arrived the line was long but not too bad or so I thought. We stood in line for almost 30 minutes to order our food. I said we should leave but my mother-​in-​law has a hard time moving around so we decided to stay.
After about another 15 minutes (not too bad) we were served our food. Of the three orders in our party, all three were wrong. After almost an hour, at a burger joint, we finally had our food. At this point I was so mad that I could not enjoy my meal.
We had overheard the cashier telling someone in line that many of the staff had called in sick that day so they were very short handed. I felt bad for them knowing that they were having to do more than their jobs but to tell you the truth, it’s not my problem. I know I’m kind of sounding like a jerk but I’m paying full price and expect the service and food quality that I’m paying for as this is not a cheap place.
The two girls working the register and the floor were working their butts off and I have to give them credit (it wasn’t their fault either). I don’t know if there was a manager on duty or not. If so, they never came out to apologize to anyone.
As I looked out the window, while trying to eat, I saw a sign for Jersey Mike’s. All I could do was think about how much better that would have been. As we walked out the door, I saw that Jersey Mike’s was the very next door not down the street but the very next blinking door.
I’ll miss the University store and very likely will never go to the Camp Bowie store again. I really like Smashburger but there are too many GREAT burger places in the area to go back.
Again, We should have walked out

We attended a Unilocal event to try several different Smashburgers and we came away huge fans. On the «secret menu», you’ve got to tried the fried pickles and fried jalapenos. They are both addictive and you won’t be able to leave them alone.
My favorite burger of the evening was the BBQ, Bacon and Cheddar. The burger is also topped with fried «haystack» onions (thin sliced onions). Oh my gosh, it’s one of the best burgers I’ve ever eaten. You’ve also got to try the «Smashfries». They’re very thin cut fries seasoned with olive oil, rosemary and garlic, absolutely delicious. We topped off our visit with a shake. I highly recommend the salted caramel. I can’t wait to return again real soon to try some of the other burgers on the menu.

I was here for a Unilocal Elite celebration of National Burger Day last night. The employees here are SO friendly, and the guys in the kitchen are amazing at what they do. Absolutely everything I tasted (including the fried jalapenos that are only on the «secret menu») was SO amazing. Everything was seasoned perfectly, using only the freshest ingredients. The next time that I’m on this side of town I will absolutely stop by just because everything was so amazing and delicious. Keep being friendly and great at what you do, Smashburger Camp Bowie!

okay. i just cheated myself out of good food for so long…
first time i tried smashburger. i did not like it. i didnt go back. and that was 3 years ago. tonight i went for a elite event and it was amazing!
we literally tried the whole menu and the SECRET MENU.
ORDER THE SIN CITY HAHAHA.
holy molly. i loved each one. some more than others!
–the classic smash-​first burger we tried. set the bar so high! i loved it. i didnt need to add anything to it. like an egg which i love on burgers haha
–the bbq burger– was kinda a let down from the classic, i wish there was some lettuce… the ratio was just off. but none the less it was good!
–truffle burger: uhm YUM. WOW. if you love mushrooms def get this its delish! onions were perfectly caramelized.
–regional burger: i loved the crispiness of it all and it had a kick which wasnt strong but enjoyable!
–black bean burger: the no meatless option was not bad! i thought id hate it because i LOVE fatty foods hahaha but i did not hate it. im not sure id order it.
–spinach burger: the chicken sear on this was great it really added that taste. the goat cheese was refreshing and perfect with the spinach.
–avocado chicken burger: great light ending to my meal i can not emphasis that any burger can be great, as long as the ratio is perfect and this is it!
sides: fried jalepeno; sweet potatoe fries; onion rings; reg fries; fried pickles. so great! i do not like the horseradish for this it was not for me lol. the ranch tasted plain that goes with each dish but it was fine. no big!
oreo shake: i never order shakes because i dont like sucking on food LOL!!! okay but for real i dont like for my cheeks to hurt after a meal. but their shakes were at a level below curd? im not sure how to explain consistently but it was great for drinking which is what i wanted.
thank you smashburger for coming up with all these tasty items! and hosting all of us Unilocalers! def going to come by more often.
thank you kendall for this event and the gifts! hope to see everyone soon!

I ended up here only because the place across the street was inattentive and service was non-​existent. I am so glad I ended up at Smashburger. Upon entering, I was immediately greeted and asked if I had been here before so she could answer any questions on the menu I might have. It was very clean and the lady that brings the order to you was very pleasant. At no time did I get a feeling of not being welcome. You could tell the people there liked their jobs and that is probably why the food and service quality excels above the rest.
I ordered the BBQ, Bacon and Cheddar burger with a fried egg on top and an order of fries. The fries were not crispy, but had good flavor nonetheless. The 5 star rating is really based off the burger. All the flavors were right there. I tried a piece of burger without any of the toppings on it and it too was nicely seasoned (salt and pepper – but you would be surprised how many places have the wrong blend or nothing at all). Everything was made to order and fresh.
This is a place I will definitely be visiting again.

Should it really be surprising that review #100 is a burger joint? Not really, I can’t count, or more like, I’m not going through all my reviews and counting how many burger places I have reviewed. I have been to Smashburgers many times before, but always for burgers. This one is different.
I finally decided to try the chicken and the sweet potato Smash Fries. The Baja chicken to be exact. Guacamole, Chipotle mayo, lettuce, tomato and red onion and a really nice piece of marinated, grilled chicken. Yeah, it was pretty good, with the exception of the bun getting a little soggy and the chicken falling out of said soggy bun. But the taste was right on the money. As for the fries? Well, sweet potato fries seem to be the rage right now, and when you season them with garlic and rosemary and throw some parsley on top, yes they are soooo worth the extra dollar.
This one is over on Camp Bowie which is already crowded with many, many good places to eat, so just take em one at a time… you can eventually make it through the great restaurants over there.
Enjoy.