Ralphs

Store is clean but they run out of items really quickly I have to run to another store because of this …
Managers are not ordering enough of items that sell out quickly

Always saddened by the shopping experience. I only go if im desperate as its close to my residence.

I’ve been a Ralph’s shopper for YEARS. My husband often told me the prices were too high but I wouldn’t believe him and I guess I just got stuck.
On several occasions I visited another market closer to our home and was surprised at their prices (much lower than Ralph’s). However, the selection wasn’t nearly as broad as Ralph’s and I returned to my routine for my major food trips and to the other store when I needed something quickly. Slowly but surely I began to see the other store had MUCH lower prices than Ralph’s and if I went to their larger store in HB their selection matched Ralph’s and their prices were, indeed, lower.
Two days ago I decided to revisit my Ralph’s in Fountain Valley and was sorely disappointed. They were remodeling (again), things were hard to find (imagine cookies and crackers in the greeting card aisle) and, candidly, many of the checkers seemed disgruntled. I looked around to find a checker or two I recognized and didn’t find one.
I’m a union girl and have always supported union stores but my other market is union as well. By the way, I don’t appreciate the negative comment Nathaniel made about union employees. Maybe he had a problem with a person but not the union. It’s the unions who have paved the way to give us many of the wage and hour perks all of us benefit from today.

Great visit to Ralphs, I was starving and when I got home I ate the best store bought rotisserie chicken I’ve had in years. Thanks Ralphs we love you here in our house, keep bringing the food we’ve grown to love.

When you kindly ask the checker if he happened to use the coupons attached to your soup boxes and get a long list of excuses why he DOES NOT (not didn’t… DOES NOT), then I’m reminded that these union employees get paid a ton to scan food and this employee is too busy to be trouble checking for coupons.
I despise self checkout, but I would rather do things myself than interact with a lazy, overpaid checker.

I’m writing this review as I’m walking out because I just can’t wait any longer to write this review! This place needs praise. Well at least the seafood department!
We decided to go to ralphs to buy some meal prep items, and as we were walking in this sign caught my eye. It said salmon can be prepped for cooking! Curious on this cheap deal, I decided to head to the back. I was greeted with such a friendly guy!!! Omgoodness. I am not kidding. He was super sweet to us. We asked him about the deal. He said you’re basically just buying the fish. The seasoning was all free. You get a choice of lemon pepper, Cajun sprinkle, Rosemary, etc! Oh my. Such amazing choices !
We ordered about two pounds of salmon. It was a little less then TEN BUCKS! One pound was seasoned lemon pepper! LOVEEEE. Other was Rosemary! (Very Rosemary if you like that taste) but all we had to do was go home and stick it in the oven. Idk how it can get any easier than that.
We came back again! Today, was greeted by a different guy and guess what? So freaking Ssweet as well! We mixed things up this week and got tilapia and salmon. Tilapia we did one pound with Cajun sprinkle. It was 3 bucks??? I feel like I’m robbing them! They topped it off with some lemon slices too. I always take pictures when I get home. And my friends think I seasoned it and everything so beautifully. Hahaha trick yaaaa. Ralph did it .
I can’t praise this department enough! Guys. Come here. Please… Keep in mind we have a Ralph card. Hahah so prices may vary but still. Come through

Super helpful! Every time I call to see if they have something I stick they always help me. The store is very clean and organized too.

The customer service in this location is impeccable
I always come here to use western union and Jason I think he’s the manager (if he’s not they should put as manager) he always help me and make it simple for me

Nice and friendly staff! Alex is the manager I think he’s a pretty cool guy! Funny and always expecting some good humor whenever I go in. :)

I love this location I grew up around here and always came here to buy snacks and lunch stuff they always have really great sales and good discounts especially if you have a Ralph’s savings cards which is free to all customers! I love this place the people are always really nice and like I said they always have the best deals ever like a dollar for my favorite almond milk yes please and right now valentines candy and gifts are on sale ! Before the holiday!!! Love this place best food, best options,

Ralphs is pretty consistent except at this one. Worst grocery shopping experience I’ve ever had. The cashier (late 20’s-mid 30’s) who rung me up was totally a racist and a pig. I’ve never felt so demeaned before. I’m actually a pretty chill person and very calm but this guy gave me a snarky attitude and looked down on me because I used my WIC check! I also had other groceries that I bought myself. I’m not ashamed at all that I use WIC, and no one should be. It helps a bit to feed my son. He even rolled his eyes and groaned, «Ughhhhh! I hate doing WIC checks». And at first I laughed because I thought he was trying to be funny but then I realized he wasn’t. Then he made a really racist remark that I don’t even want to write because it disgusts me to even write it out.
Yeah it sucks to write such a negative review of the whole store just because of one guy but it questions the judgement of the people at this Ralphs who hired this jerk. I just left the store as fast as I could because I knew I probably would’ve gone all Hulk on him if I didn’t.
Several months later, I finally decided to write this review after calming down a bit. Can’t believe that this guy is allowed to work in customer service and people like this still are around. Go back to the late 1800’s where you belong.

The baking department here is so kind!!! I had an event where my other baker forgot my order. The Ralph’s staff literally had 2 hours and made me a customs cake for 30 people; cute design and all. I was so grateful and happy for their help. I recommend them to anyone looking for great price and customer service !

Visiting 8:30am 7÷27÷15 all ladies are very kind and good place to shop the grocery good location good price

I’m writing this review hoping that the store’s manager will read it.
I hate this Ralph’s! We used to shop at the Ralph’s in HB but switched to this one when HB stopped providing plastic bags. (Stupid law.)
Anyway, the only reason we still go to Ralph’s is because we like Boar’s Head deli meat and Albertson’s doesn’t carry it. But the two Hispanic women who work in the deli at this Ralph’s provide the rudest, surliest customer service on the planet. They also work at the speed of molasses. I can’t stand them!
Yesterday, I went to the deli to get our weekly supply of Boar’s Head. When I walked up to the counter, instead of helping me, the woman walked into the back room. I waited for a couple of minutes and then she finally came back out and asked me if I need anything. So I ordered some turkey, and then she walked into the back room again. (WTF?)
So a couple of minutes later, the nice young man who works in the deli finished with his customer and asked me if I needed anything. I said that I already ordered from the woman. He said, «Oh, yeah, she’s not getting anything for you. I’ll help you.»
Grrrr! I HATE this Ralph’s!
Anyway, there are two new young men who work in the deli now, and they are very nice and helpful and work at a reasonable pace. I wish they would hire more good workers like these guys and get rid of the old bitchy/​unhelpful ones.

I came here to pick up some groceries tonight because it’s the only grocery store around open past midnight. Went back home to put everything away and noticed I was missing a bag of goodies. I called in and a very nice lady picked up and gave me no trouble at all. All I needed was my receipt and when I got there I was able to retrieve my missing items in less than a minute. I even got a few extra bananas for free. Thank you Ralphs of FV!

Big Ralph’s, but I wish they had more variety in the produce section. Most of the staff are friendly and will greet you, but every time I ask them where a certain item is, they have no clue! That doesn’t really help me much.
Other than that, they have a huge variety of cereals, sauces, bread, and aisles of other things. I’ve found things here that most other supermarkets don’t carry. The plaza it’s located in is huge so parking is never an issue.

Dona from the meat department was absolutely outstanding, she took me around the whole store, so I can find what I was looking for, thank you!

This is MY FIRST REVIEW ever. My review is based mostly on overall customer service.
NOTE: My review is from the perspective of a very loyal VONS customer.
I love THIS RALPH’s store. It doesn’t matter if I am in the deli (which I am at every visit-​being a good Italian girl :-)) or waiting in line. Their staff/​help is just the best.
JASON is the cherry on top. If you think you are going to wait in line, then think again. Jason is most always buzzing around monitoring the check out lines. He is busy redirecting check out line traffic and will also open his own check out line if he feels there is too much of a wait.
Thank you RALPH’s FV for doing a stellar job.

They have a good discount shelf. I always stop and check it out. It’s near the meat counter. This market is a little higher priced but it’s across the street from my pad so I can walk there and save on gas money.

This store carries a surprisingly good amount of freshly cooked foods compared to other Ralphs grocery stores. I come here to pick up a quick lunch when i’m running errands in the area. There are a couple of things i like to get from here, nothing fancy but it’s definitely flavorful and filling.
— Their fried chicken has good flavor and is perfectly crispy. Not the best fried chicken out there but compared to KFC where it’ can be overcooked and soggy, i would rather come here in a heart beat. Their baked chicken on the other hand is bland. Sure it’s a healthier option, but sacrificing flavor for a few extra calories just isn’t worth it to me.
— They have these meals for $ 7.99 which includes 1 meat main and two sides. For the sides you can pick from anything in their deli or hot foods area. For their meats they normally have a pork loin with an apricot sauce on top or a crusted tri-​tip, which they slice generous amounts of. In the handful of times i’ve been here, i have yet to have a dry slice, everything has been cooked perfectly and has come out juicy.
— Their edamame salad is a must try! It’s mixed with quinoa, corn, crumbled cheese, onions with a citrus dressing … refreshing and healthy!
The rest of the grocery store is clean, neat and easy to navigate. I haven’t had any issues with the employees there, they’ve all been nice and helpful.