Excellent Service and great facility — good access and easy to navigate! Melvin went above and beyond — getting me a good rate and being knowledgeable about what was available and when. He was efficient in setting me up and answered all my questions professionally and with a pleasant demeanor. Family members have also been very satisfied with this facility.
Melissa H.
Évaluation du lieu : 5 Framingham, MA
John was extremely helpful and knowledge. Definitely a great customer service experience I won’t forget. Would definitely recommend this place for self storage.
CK K.
Évaluation du lieu : 5 South Amboy, NJ
I have to give 5 stars for Jared, an assistant manager who was filling in over in the Framingham location. He graciously stayed over 20 minutes after closing to make sure that I was happy with the unit that I rented, didn’t rush through any of the process. By doing so, he ensured that I would be able to give my movers access to my new storage unit early the next morning. He was a true life saver. That kind of customer service is not easily forgotten, and I will highly recommend Extra Space Storage for that experience. The facility itself, being an older, converted building, has character, and is very clean and well maintained. I am very comfortable using their facility for storage, especially since their climate control was working quite well despite the bitter cold.
Jamie S.
Évaluation du lieu : 3 Salem, MA
Easy access, keycode to get in, use your own locks, relatively decent prices too. I’ve had a space here for a year now, and the service is good, and the guy Milt who’s always there is a peach. I’m sure his wife is glad he decided to take this job in retirement, as she doesn’t want to be bored with his fables about the inner workings of the self-storage industry. And there’s a decent falafel place across the street too.