Very friendly and helpful staff. I stopped in this shop with my 11 year old son based on seeing some neat models through the window. The man in the shop was very helpful in explaining the Warhammer models and games and even let my son try his hand at building a figurine that he let him keep! He gave me a handout that was a parent’s guide to the their products and a magazine catalog we could look at. There were also a number of other people — from some boys my son’s age to some adults playing games on the landscape tables that were set up. The shop also had a list of upcoming events posted. Overall — for a hobby shop specific to the miniature gaming hobby, it was a very pleasant experience to visit and looked to be a safe and fun place to enjoy the hobby.