Sapphire Inn

We were going to stay 3 nights but left after one. The weather was very cold and the heater could not keep up. We essentially had conducted our business in Franklin and had no need to stay longer. Room was okay, bathroom very small but clean. Had to ask for bath towels, and the motel phone seemed to be out of order so you could not call. The manager was exceptionally nice — got us an extra blanket and refunded our money for the other two nights, no problem.

Exactly what it should be. For the price, just right: clean, quiet, great mattress and pillows, new paint, mini fridge, microwave and pet friendly. New owners for four months are modernizing, very helpful and friendly. Coffee service in the morning.

Have stayed two times and the staff was friendly and helpful. They had a free seasonal Shuttle and the room although basic where clean and in good repair. I’ll be back in early 2015. I hope the pool’s open.
Quicktoez

The absolute worst motel I have ever been in. Got locked in my room… the knob wouldn’t work. no phones in the room but called the desk for help from my cell and no one answered. I finally had to crawl out the window and when I retrieved the desk clerk and complained he just shrugged. I suggested maintenance and he informed maintenance couldn’t determine ‘phantom’ problems. It happened again in the morning. still no reaction from the desk clerk when he finally showed up at 8 am… do not stay in this place it is dirty, I’ll-managed, over-​priced, and probably in violation of fire codes. I only stayed there because they allow dogs but I would rather stay in my car. The Micrtel was full that night but I am there now and it is great. Only $ 10 more but like being in a different world… DO NOT STAY AT THE SAFFIRE INN