Wendy’s

Food is fine, that’s the only reason it got 3 stars. Customer service is terrible. Jada took our order, she is mean and rushed on the intercom. Monotone voice «welcome to wendys do you wanna try a combo. K, is that all, is that all, is that all? K. IS THAT ALL? K. $ 14.87 next window» When we got to the window she was a little more pleasant. Still monotone. The girl at the second window had her name tag covered up. She had a nose ring and purple maroon hair. Dark skinned. She was rude. As soon as she opened the window with our drink my boyfriend kindly said hello how are ya? No response and just handed us our drink and shut the window. Then after handing us the food and re-​asking for all the nugget sauce (as you have to do with most fast food places) she didn’t say anything and just grabbed a bunch of honey mustard. Then we noticed there was no straw so he said oh one more thing can I have a straw please? She said «it should be in the bag» well it wasn’t just like the sauce wasn’t… He opened the bag and checked and shrugged his shoulders, and then she huffed and puffed as she got a straw, handed it out the window and then shut the window, no thank you no have a good night no nothing.

So when we came in it was a long line. They got the line down pretty quick. I got the #6 my fries had frozen fries mixed in with cooked fries. My spicy chicken sandwich wasn’t cooked all the way through this was just a big disappointment. I’m so tired from shopping etc I don’t have the energy to complain. I just won’t come here again. The customer service was good but not the food.

Not enough pork in the pork BBQ sandwich but when I complained the manager made me another sandwich without any questions asked.

Cold and gross. For shame Wendy’s. I love ya but damn if cleanliness and delivery hot food went out the window at this location. Better off next door at Sheetz, the BL or the Taco Snail [sic].