Generations of Women OBGYN

Dr. Sandra Edmme is the best, very professional and attentive. I had 2 appointments with her and it was great !. She explained everything very careful. If you wanna make an appointment in this office, choose her !

This is the worst OBGYN I have ever been to! Everytime I had a appointment they either tried to reschedule my appointment at the last minute, switch me to the other location & I never got to see the dr that I originally had the appointment with. Be ready to wait long in the waiting room & exam room to only see the NP not your dr who you scheduled your appointment with who I felt was rushing to get to the next patient. I went in for repeat yeast infections & they did any test you can think of that I didn’t even know about until that HUGE bill came in. They never called me with my results, had to call them after a week of not hearing from them. They called in a prescription for me but was never called & told that. Be ready to wait on the phone at least 15 – 20 minutes while you are switched from person to person that has no idea what is going on with you. The front staff is not that friendly either & seem to be overwhelmed. Will NEVER return!

This is an awful practice. The patients are not treated like patients, but rather a way to make money for Dr. Mercado and the other providers. I transferred out this practice midway through my pregnancy when I realized their billing practices are sketchy and probably unethical. The NPs that work there will order labs and tests that are not needed, which leaves the patient responsible for a massive bill. Anytime you call the office, be sure you will be placed on hold for at least 15 – 20 minutes. The way they answer their phones is the same each time you call, «Generations of Women, can you hold please» EVERY TIME. I had been laughed at by the midwife that works there for asking general questions, I had been promised a phone call regarding an urgent lab test which I never received, and I am still fighting a bill that leaves me having to pay over $ 500 for tests that were ordered without my consent and a diagnosis that was never discussed with me, but was billed for (this bill was from August). Please don’t even waste your time and find another practice for your OB-​GYN needs unless you want the added stress during your pregnancy or for routine visits.

Called to schedule an appointment and was placed on hold for 10 minutes. Finally just hung up.

OMG this is the worst OBGYN office I have ever been to. I am a married women who just had a child. I went in for a routine annual pap and breast exam and have now received a very large lab bill. The office ordered EVERY STD test that exists without me requesting any additional test and without disclosing to me that they would run STD testing. I now have a huge amount of unnecessary tests that my insurance wont cover because they aren’t considered preventative.

Since advertising on the radio Dr Mercado is too busy to help her patients-​money and number of patients is more important to her than the quality of her care for patients. Expect 3 days for a call back, expect to be pawned off to other doctors because she is too busy, one thing I didn’t expect is to be lied to by her and she did a procedure on me that I didn’t expect and I’m sure people heard my screaming down the hall. Run-don’t walk to a different doctor! I am appalled after so many years of coming to her practice that I received such traumatic service. Shame on you!!! You need to re check your priorities as a doctor!

I had tried this office twice before trying to find someone else (luckily I did and they’re awesome). Anyways, I have seen two different Dr’s here and wasn’t enthused with either. Barner was OK and Faiyaz was very unpleasant, I did not feel welcomed at all. The office staff was also nothing to praise either. The wait was nearly an hour after my appointment time.

I recently went to this practice for a routine pap smear. I should have realized that the majority of patients waiting were all OB. I waited for nearly an hour over my appointment time and then once I got into the room, I waited another 45 minutes for a 7 minute procedure. The nurse did apologize for the extensive delay, but that didn’t really make me feel too happy.
Dr. Jackson was very personable, but I felt she rushed through my history and physical/​test. When I exited the door, I noticed a timer attached to the door frame — which speaks volumes. In fact, it’s volume over substance there. I don’t think I’ll return, but find a GYN that doesn’t overbook and values my time and takes the time to talk to you. This isn’t the place for that in my opinion.

Having moved to Fredericksburg, I wanted to find a closer doctor and read many great things about this practice; however, I learned the hard way that they are not what others said. I called the office because I was bleeding heavily and the nurse simply said I should go to the ER, so I did. In the ER, doctors were puzzle as to why the practice would send me to ER since they are specialized doctors which is not the same in the ER.
Anywho, I follow up 4 days later since Sunday is closed. Still bleeding heavily and instead of seeing me right away they said I can wait another day or go back to the ER. Mind you, I have been bleeding heavily for 4 days. I have opted to go back to my old doctor in springfield instead. Their inability to see a patient who was in ER and continues to have issues is really a deal breaker for me. At least my previous doctor has 4 different offices were I can be seen and gladly I don’t have to wait another day. Due to such experience, I will no longer use them. I rather drive 30 min to an hour to someone who can see me in an emergency than wait 24 hrs to be seen.

I have been seeing them for about 4 years. I saw Dr Mercado when she delivered my oldest child 14 years ago and I loved her so I was happy when she opened her own practice. I have never actually been able to get an appt with her and the dr I started with has left so now I am seeing a new Dr. At my last yearly pap I felt like I was listening to their radio commercial the Dr and nurse were only worried trying convince me I need an abliation. The nurse started telling me about it before they had even asked me any questions. I work in health care myself so I know this is a surgical procedure I do not need. The dr gave me an order for and ultrasound and labs. After i got the labs I was told I needed to make 2 separate appointments one for the ultrasound and 1 to review the labs. At the same time I got my eob from the insurance and because the dr asked me about the ablation she coded the visit charging $ 267 extra. Normally preventative care is covered 100% but because of this 1 question I was getting billed. I ended up canceling my follow up for the labs and had them forwarded to my pcp. I did speak with the manager who did fix my billing issue. I am giving them a 3 star because of the manager but I am not going back becaude I feel the doctors are more interested in convincing someone to have surgery then they are with providing preventative care. To this day they have not bothered to call me about my labs which did have abnormalities. In the office I work on if a patient cancels a follow up we make every effort to reschedule the patient and if the patient is not able to come in but has abnormal labs we at least let the patient know over the phone so they understand that theu need to follow up for treatment. Fortunately for me my pcp was able to get the results and provide treatment.

I’ve been going here for years. Today was the first time I saw Dr. Blackwood and she’s amazing! The staff are nice and courteous as well.

Dr. Faiyaz is phenomenal. I was recently hospitalized.
Dr. Faiyaz came to my rescue. I was so pleased with her bedside manner.
I had never met her before, when she came to see me I felt she knew everything
about my medical history from years ago and she knew exactly what to do to fix the
problem and get me home for Christmas. I feel confident in all her decisions that
she has made for me now and in the future!

I’m 28wks pregnant so I’ve been going to them for 7 months now (8 – 10 appts) and not once have I waited under 45mins and now I’m changing OB’s over halfway through my pregnancy. I’ve complained about the issue 3 times and since I’ve waited anywhere from 45mins to 1.5hrs to see the doctor for my scheduled appointment. The other issue is that the doctors seem to change over often meaning the chances of getting delivered by one I’ve met seems slim.

My first appt here & I just love this place. From the reception people, to the nurse to the doctor everyone was so nice and friendly. They asked all types of questions I’d never been asked which made it seem like they are very thorough. I’m definitely sticking with them.

The best OB I have ever been too. The nurses and doctors were so friendly and helpful! I was refered here from my primary care provider. They just moved locations and are now at 1300 Hospital Dr, suite 302. It was a little difficult for me to find, it is in the building next to the round about that has the sign for the Women’s Services Center. It took me about 20 minutes to find the actual place, so I was frustrated and I missed my appointment time, so I had to wait in the waiting room for 30 or more minutes. By the time they called me back, I was frustrated from trying to find the place, nervous after being refered there and upset about the wait. The nurse, Anglica, was wonderful, the nicest person I have ever met. She quickly made me feel at home and answered all the questions I had. Then the doctor (Dr. Stephanie) came in and she actually sat down with me and talked to me, instead of rushing me like most doctors do. Dr Stephanie was really nice, and understanding. The lab tech I cant say the same for, she was in a hurry drawing my blood (never a good thing). When she was trying to take off the rubber band, she wasnt holding the needle, needless to say blood went everywhere. Hopefully she isnt the one drawing blood when you go :) Other than the lab tech, the people here are the best!!! They even addressed me by my first name when they said goodbye as I was walking out the door.