Rite Aid

Rite Aid sold me Montelukast, the generic of Singulair, for asthma, for $ 150, for a 30 day supply, requested by my practitioner. It sells for between $ 10 and $ 30, for the same amount at pharmacies elsewhere. When I questioned their manager about this, he suggested that I find a pharmacy that sells it for less! They are selling the generic and charging for the same as the trade name in this case. It’s basically cheating people! I now shop at Island Drug for my prescription needs.

DONT GO HERE. Terrible service, waited 2 days for meds, they never got a hold of my insurance company so when I went to pick them up they weren’t ready. They never called to tell me that they needed any more information. I made it clear they I was going on a vacation and they disregarded it. I ended up paying for my perscriptions out of pocket because I was tired of waiting, I spent an hour there. Dont waste your time. Snail mail would be faster.

Worst place to get your prescriptions filled. They will charge different prices every time you go in. Long lines. Takes the cashier longer than nesessary with each customer making people wait who are either sick, in pain and elderly people who have a hard time standing. Linds was great. Island drug is great but living in Greenbank I’m now making the trip to oak harbor. It’s worth not getting frustrated any more with rite Aid.

They charge way more than the previous drug store for my generic and often used drugs. The interior was stripped of any character it had and made into a soulless lenolium wasteland. There is still one local drugstore left in the south end. Well worth the drive to avoid this ruined place.

I found Rite Aid staff friendly and helpful. Prices on products are much more reasonable.
I switched to Island Drug because it was closer. Island Drug has terrible customer service. Five different times (out of 6). I dropped off my prescription and it was not ready, when I came back. I told them I would pick it up the next day so they could fill for people who needed it ASAP. When I got back the next day. 15 minutes in line to be told they hadn’t started it doc I needed to wait again They didn’t bill my insurance. I used Island Drug app. They didn’t fill my prescription and when they finally did, they gave me a second prescription that I didn’t ask for. On top of it all they have you stand back so you can’t hear others private info then they scream your name when the prescription is ready.
I’m moving back to Rite Aid and driving the extra distance. And really some of the reviews are ridiculous. Having to wait 10 minutes at Rite Aid is nothing compared to the 45 minutes at Island Drug just to get to the counter.
Thank you Rite Aid for your service and commitment to improvement.

I had to give one star… Don’t need your meds in any kind of timely fashion, slow and very unorganized, people have been called and told prescription is ready only to arrive and not even close to done. I had a script called in at 10, I arrived at 12 with another one, was told one hour, came back 3.5hrs later and it took another hour.

I should do two reviews as I have had two awful visits to this rite aid.
On the first visit, the pharmacist was very rude and made a very rude comment about me to another employee right in front of me.
I met with the nice store manager who handed me a 25 dollar gift card to make me feel better. She explained they would be going through growing pains during the first few weeks of operation. They had already been open all summer.
Well, today… Dropped off my prescription, I was told I would have to wait an hour. We shopped and ran errands. Two hours later returned to the store only to find that they had not processed any part of my order. When I dropped my order off, I witnessed 4 different people argue with the pharmacy staff over missing, incomplete and messed up orders.
If the pharmacy is not able to process orders, then they should let customers know before they decide to leave their order to be processed.
According to the store manager, they have had «problems» with pharmacy staff and they are training new ones.
I am not waiting for rite aid to go through their growing pains on my expense.
I said it not once, but now twice… I will never return to this pharmacy again. This means my weekly shopping with be done in Oak Harbor (not rite aid) and I will process future medication orders through Island Drug.

Avoid, avoid, avoid unless you have a couple of hours to waste and enjoy frustration. After the provider faxed a script for a z pac which is a simple course of antibiotics I arrived at Rite Aid to stand in line with 10 other patrons. The line moved fairly quickly because 50% of the people were turned away because RA did not have their script or it wasn’t ready. I thought, no problem. My provider’s office sent over the script. When I got to the counter they of course didn’t have a script for her. They would check the voice mails and fax and have the script pronto. I left because I had other things to do and returned 1 hr later to stand in line again behind 8 people. Again when I got to the counter. No script. They did have a script for someone who’s name was similar to my mothers but not her (HIPPA violation by the counter person.) «You sure your mother’s name isn’t «Jill Smith?» Yup, pretty sure.
Anyway after waiting another 20 min because the pharm tech couldn’t get into the voice mail I left telling them I’d have the provider resent the script tomorrow which they did at 11AM. When I got to Rite Aid at 4:30 to pick it up I was told I’d have to wait another 45min — 1hr while they put together the script which again was for a zpac you pull off the shelf! I was livid at this point and left never to return. Island Drug is just 15 min down the road.

Getting better! — I found that the staff members the others are talking about no longer run the pharmacy, and they got some younger help for front check out. Much better than it was, but pharmacy lines still 10 – 15 minutes on some days.

This location deserves ZERO stars. Consistent 30+min wait in the line at the pharmacy. Prescriptions not ready at the time you are told they will be on the phone. Exceptionally slow staff at counter. Absurd. It’s worth going to Walgreens in Oak Harbor or Mukilteo. Most incompetent pharmacy staff I have ever have the misfortune of encountering.

I try NEVER to give bad reviews online, calling to deal directly with a problem is my mo. In fact I just called this place minutes ago and got nowhere. Again. In this instance I seriously doubt it would do any good. Avoid this place like the plague. Better care to be had in rural Armenia. The pharmacy personnel are rude, incompetent, and derelict in all of their duties. I have more stories to tell than this page will fit, but suffice it to say I’m never going back. Every other pharmacy experience I’ve had since has seemed transcendent by comparison, well worth the ferry fare to avoid the massive lines and inept, sullen, slow moving employees.

Is it possible to give a zero star review? This place deserves it. Helpful, compassionate, driven etc. are all words missing from the lexicon of this sad excuse for corporate pharmaceutical industry. I’ve received better service at the Department of Licensing and the Post Office on tax day. The people went out of their way to not do their job. Wait will be 40 minutes. Sorry the wait will be another 30 minutes. Wait will be another 30 minutes. 2.5 hours later and only after a few tears were shed, the front counter told the pill counters in the back to get the 3 day emergency script done and stop messing around. Did you know that a 3 day script is 3 pills? Mind blowing. That’s 50 minutes a pill and a production rate that can only be justified by NASA. Inconsiderate idiots.

I have to corroborate the only other — and also 1-​star — review. Service is so terrible, I couldn’t stomach waiting 20 minutes for the 5 people in front of me to be processed by the sloth-​like cashier. The pharmacy closes at 6 pm (although the remainder of the store stays open) — nonetheless, don’t expect the pharmacist to help you at 6:10 pm — even if you can see your prescription hanging on the wall. Overall, a depressing and untenable retail establishment monopolizing on the locale’s major paucity of competition (I.e. no other pharmacy operates in Freeland).

Incredibly overpriced, usually around 150% higher prices than Amazon. And is it possible to get out of the store in less than 15 minutes at checkout? Nobody seems to know what they are doing

Worst pharmacy ever! Poor service while waiting 18 out of 22 people were turned away because of long delays on prescriptions put in advance.
Unpleasant experience. I will go off island from now on.