Michaels

Well once again the staff at Michaels gets a big «way to go»!!! On my way into the custom frame Dept. I was greeted AND welcomed by a young man (with a magnificent beard), busy stocking shelves, however, took the time to welcome me.
This is my 8^th order I have recently made in the framing Dept and from manager Amanda to Maryisol, Issac and Eric I believe you have a great and well trained crew, don’t lose them!
And of course the front staff manning the cashiers there is always a smile and a big thank you from the likes of Añu (and of course Miss Kace who is always busy helping customers and making our visits there so pleasant .
From the store manager to every single staff member, they come to work for you/​us!
Thanks
Paul
«old school»
Well once again the custom framing Dept delivers three great pieces. I worked with both Amanda and Isaac on two different projects. Isaac helped with my two comic art pieces and Amanda helped pick matte colors for our living room piece. She was very helpful in picking the colors to best pull out the subtle shades and colors and it looks great. Plan on hanging it tonight. Thanks Amanda! Thanks Isaac! Along with Eric and Maryisol I feel comfortable working with any of them when it comes to custom framing. As always I was welcomed by the employees and got a big hello from Añu and a «hello hon» from Kacie. No wonder I like this store so much they make you feel like family. Jose you keep it up with your training of the staff, they are all priceless!
Paul Adams
old school

As an artist, student, and art teacher, I love shopping at Michaels. Their coupons and discounts are great. I have called in to this Michaels on several occasions to check if they carry a specific item and every time their service has been nothing but attentive and friendly. Shoutout to the art teacher at this Michaels! She saw me browsing in the fine arts painting aisle and offered to help me with any questions. Little did she know, I teach painting and drawing too! Very nice lady, and very knowledgeable.

I could have sworn this location had much more employees to help all of their great customers but it looks like they are always short staffed. I actually had a few questions regarding their items they had in store but could not located any one to help me. Instead I had to read the directions and compare all the products in that row in the aisle to see which one to purchase for my project. I actually bought the wrong one and had to make another trip there to purchase the right one. Could use Rome staff on the cashiers portion too. Just make sure that you have enough time and patience to wait to find products on your own & wait in long lines

Had an awesome experience having my daughters birthday party here. All the kids and parents loved it. All the arrangements were top notch and on time. There are lot of art craft projects to select from and huge selection of materials. We had the custom painting birhouses and the photo frames project. It was super fun.
The party associate supervisor
Genevieve was very helpful and asked us innumerable times if we need any help. Highly recommend!

It was so difficult to find an employee for assistance.

I went shopping yesterday here. They had awesome sales. Also they had door buster sales after 4pm.
4 of my flowers rang up wrong so the cashier had to get her Manger. Boy was the Manager a bitch. Very unhappy person. She was rude & unprofessional. Not only did she treat her employee like dirt (the cashier was a DOLL!!) she was rude to me. Her name is Casey. The Manager
I really hope she turns it round because that is no way to treat people.

This review is for the employee who help me and my girlfriend this evening (12/​01/​2015). Sadly, we don’t remember his name but know he teaches an Arts and Craft class, has a very impressive beard and was hired only a few days ago!
My girlfriend was given a last minute project at work today and it needs to be completed tomorrow. We had a rough idea on what we were going to do but needed some questions answered about the type of glue best for styrofoam. This gentleman lead us to the adhesive section and discussed the options we had. He asked about the project and he actually listened! Rare from a retail employee. He then suggested simple Elmer’s Glue but use wooden toggles to keep the styrofoam in place while it dried. All this mans advice and knowledge was extremely helpful and very friendly with a warm smile.
In conclusion, the Fremont Michaels store is a good store. Well lit, decently clean and good selection of various arts and craft items. However, this bearded hero is what makes this store shine for me and my girlfriend. Thanks man!!!

I prefer this to the Michael’s in Union City.
The store is very well maintained and they usually keep their items in stock.
Yay for the 40 and 50% off one item coupons.

I have heard mixed feelings about this place. I came in for some seasonal shopping. I was helped by a young girl I forgot her name. She was short with brown hair and glasses. I believe her name was Amanda maybe Mandy. She helped me by taking me down the aisle that I needed to go to and even help me with some suggestions to make my decorations better I hope every time I go in a store that she is there she’s one of the best employees

Been there many times subsequently. Customer service has improved.

The last couple of times I’ve been to this location they didn’t have what I needed in stock. Basic art things like graphite sticks, proportional dividers and drawing boards. If they were in stock the employees couldn’t help me find them.
Today I showed up for a seascape painting class at 10. No one else was there, including the instructor. I showed my confirmation email to the MOD but they wouldn’t refund my class fee or even give me a credit for the fee.

Long story short, Maninder really provided great customer service today. Without going into to much detail, another location kind of messed of my purchases and I came to the Fremont location for my own convenience. In general, I receive good service from the store whenever I am here. However, today Maninder really gave me GREAT service. She could see that I was stressing out about some things and she went above and beyond to assure that she did all she could and then some. So you go Maninder and Michael’s, you’ve got a valuable employee on your hands! Thanks again :)

They always have sales running and I think I like this Michaels because it’s location is so convenient (Fremont hub has everything). The store is usually a bit disorganized though. The cashiers are pretty friendly, but the lines tend to get long.

Does anyone else love the way michael’s smells?! The staff are always helpful something I need is usually always on sale and the lines move quick.

Michaels is a great arts and craft store that you will find any supplies relating to art at. There are so many products to choose from and the staff is always helpful when I need help finding an item or have a general question for them. One incident that I have experienced was an employee at the cash register being rude, but that does not apply to the entire staff.

I came here to get some supplies for some homemade Christmas cards. To my surprise, the parking lot and the store itself were packed. I guess that’s what I get for making Christmas cards two days before the actual day.
Michael’s is conveniently located at Fremont Hub and it happened to be super close to me, so yay! I love arts and crafts so Michael’s definitely the store to go to for me. They have so many selections and varieties in terms of construction paper, ribbons, stickers, scrapbook paper, tools, and so much more. I do a lot of the simple crafting so the simple things are good enough for me.
First of all, the store is pretty big in my opinion. It is a little messy but I don’t really mind that and it is the holiday season. I was able to find what I needed, with the help of several staff members because I was tired of circling back and forth to find things I needed for those cards.
The line was a little long but it moved quickly since people didn’t buy that much. So that was fine. I definitely enjoy my time shopping here and I will be back! Also, they have great sales if you’re there at the right time!

This Michaels feels cramped. When I went, it was a total mess, especially in the middle aisles. There was also no music playing. Probably one of my least favorite Michaels there is. But it does have a lot of good stuff, and it’s the closest one to me, so it’ll do.

The Michaels store here is pretty big and well maintained. The crafts and paints are separated respectively as well as the clearance aisle. Having the available items that I needed on my crafts list on sale (with a bunch of more coupons I collected: D), I came out pretty happy and excited to work on my projects!

Just stopped on by to this Michael’s in the Fremont Hub Shopping Center because on the weekly ad, they have Ashland Pottery for 50% off, ranging from $ 2.99 — $ 9.99! It turns out they were actually 70% off!
As we browsed around the store, we didn’t initially find any. Then, I found an employee and showed them the ad product via my smartphone and the friendly employee took me to the exact aisle where the Ashland Pottery was. she told us, that whatevers left in this aisle is everything that they had left.
We continued to browse, now that specific aisle and found out the next aisle had more of these Ashland Pottery and even more stuff related on sale. Some of the pottery didn’t have a price, but we found another friendly employee who helped us find the prices for each one.
There were some pretty good buys. We found a whole cart full of potteries that we liked and filled our cart full. The picture I posted, were some products that we thought of buying, but decided not to. I didn’t take a picture of everything we bought though.
We proceeded to the register and there was only 1 customer being helped so we waited. The cashier, was a young guy who was pretty nice. He scanned our items and had to ask another cashier for the price of these pots. A nearby employee, said to just scan the same items because they were similar and all 70% off.
We got a lot of various different pots for $ 2.99, $ 3.49, $ 4.49, $ 5.99! Plus, with 15% off coupon via their text rewards program, we got an additional 15% off!!!
Customer Service here was fantastic! all 3 employees we encountered today were extremely helpful and kind. Great customer service today :)
Just a note, though we bought a cart full of stuff, we had to go in the parking lot and grab a Bed Bath & Beyond Shopping Cart because Michael’s does not allow the removal of shoppings carts from the store. They have those large poles on them.
We found great bargains here and left a happy customer! :)

I wish there was an exculsive yarn store in the bay area (@ reasonable prices).
Great place to buy supplies for crafts. Keep an eye out for their constant coupon of buy one items at 40% off. Great deal. They have an app too.