I love Panda Express but this location sucks! Honey works nearby so we usually come to this Panda Express at a certain time anywhere from 2pm-5pm, there’s this woman that works there named Caihong that totally skimps on portions. I love their honey walnut shrimp($ 1.25 extra) & I always end up with like 6 shrimps. What the F^%*? On top of that I always end up leaving this place still hungry!!! & it’s only this location! Oh & her service is slow & she doesn’t know how to prioritize. I will not be coming back here anymore unless someone else is working or she fixes her issues.
H C.
Évaluation du lieu : 5 Alameda, CA
This Panda Express location really doesn’t get enough credit. First of all, if you want Chinese food, what are you doing at a Panda Express? Not all Panda Express restaurants deliver the same level of quality. This one is near the top!
Lizette D.
Évaluation du lieu : 5 Santa Clara, CA
Just came out of panda and came out impressed. Currently they are short staffed and one cook while the other is helping the front because many people were waiting. That’s what you call team work!!! Yes waited more than I wanted too but came out with all fresh food. I do want to single out the cook Steven he had total control over the kitchen and made sure food was out as quick as he could, sorry for adding the egg rolls I knew you were handling several stations but you rocked it.
Serene A.
Évaluation du lieu : 2 Union City, CA
I don’t like writing reviews for chains but this one needed to be done. It’s been a whole month(maybe even 2) and I’m still ticked off from my experience here. I think I came in around a Friday afternoon and was craving for some honey walnut shrimp. I waited about 6 minutes before an employee came up and took my order. I noticed that the honey walnut shrimp tray was running low and I didn’t want the last of it so I addressed the woman that I would wait for a new batch. She filled my bowl with steamed rice, I ordered a side of potstickers and proceeded to the register where I paid for my meal. 2 minutes later the woman tried to be sneaky(AND I LITERALLYWATCHEDHER) fill my bowl with the old tray of honey walnut shrimp! LIKETALKABOUTSHITTYCUSTOMERSERVICE! I said I would wait, there was no need to pull that shade. I did not want to cause a scene so I grabbed my food and walked out.
Brian G.
Évaluation du lieu : 1 San Jose, CA
Employees are of extremely low mental capacity. Confused the lady behind the counter with fractions(half veggie, one quarter chow mein one quarter fried rice). Employees have no sense of urgency when the line goes out the door. Waited 38 min for food in a line behind 11 people. People were walking out left and right. NOMANAGEMENT. INCOMPETENTEMPLOYEES. Avoid at lunch hour.
Erica C.
Évaluation du lieu : 1 Fremont, CA
Every time I come here they are always out of the food I want and they take so long to make it.
Joelle D.
Évaluation du lieu : 2 Fremont, CA
We went to eat dinner at 6:30pm tonight. The food was horrible. It was all dried out. Like it was sitting there far too long. The only thing that was fresh was the egg roll. Very disappointed.
Carol T.
Évaluation du lieu : 2 Belmont, CA
They used to give you more food NOW they give you less food and it cost a lot more!!!
Rocky G.
Évaluation du lieu : 2 Fremont, CA
Food here is good but I was not impressed with my service. Jie Hua Z helped with my order but rushed the hell out of me. She handled my food and money. Which is not sanitary. She also sounded like an automated machine, saying have a nice day after each transaction I made(which was 3) meanwhile there was an older lady behind me frustrated on her wait for her food to be made. I asked for sriracha sauce and she said they don’t carry it because it’s not Chinese, which is completely condescending because Panda Express is an American-Chinese fast food joint. Afterwards, I took my food and left, only to find that she forgot to put the sweet and sour sauce in my bag(I ordered an egg roll) I’m not sure if I will be back.
Gus C.
Évaluation du lieu : 5 Fremont, CA
Ya De is their best employee! She is the only reason I keep coming back to this Panda Express. She is always very kind and happy to help her customers! Very friendly service, 10⁄10 would recommend.
Lindsay G.
Évaluation du lieu : 1 Hayward, CA
Ok so you aren’t going to get amazing food at a Panda Express but for some reason this location has just gone down hill. They are serving corn in their fried rice(which is new to me?) and serving burnt chow mein noodles(on two separate occasions) and now they are no longer serving their hot and sour soup. Yeah… there is no reason to go to this location now. Shame.
Von Sergio S.
Évaluation du lieu : 3 Union City, CA
I’ve came to this location many times before and have received mixed vibes about this place. Some of the more younger workers treated me with attitude like they didn’t want to be there, but on the other hand, the older ladies treated me with respect and genuine kindness. The food here can be very bland and corn starchy but they do have some nice workers to look at. Man, the Indian one in there is something else, let me tell ya. It’s a bummer Panda Express employees aren’t able to receive tips cause I’d tip the hell out of her. Keep up the good work and hire more workers like her!
Devon C.
Évaluation du lieu : 4 Fremont, CA
This Panda Express isn’t the best and it’s usually pretty crowded to food tends to run out fast. Which is exactly what happened when I visited not too long ago. However, the nice employee named Palbi I think(?) was very friendly and chatty and made the endless wait for my orange chicken seem not so terrible.
Phil P.
Évaluation du lieu : 3 Union City, CA
This place is ok. I live nearby so if I’m ever craving fake Chinese food, I’d come here. Saw some reviews on here about food being undercooked or that it’s porr quality. From my experience I haven’t had any undercooked food. Quality wise, it is what it is. If you want quality Chinese food, go to an actual Chinese restaurant
Thuy N.
Évaluation du lieu : 4 Fremont, CA
This location is at awkward angle. Anyhoo the food is consistent but not earth shattering. When I get boxes to go, the servers give a limp scoop of fried rice and chow mein. I always ask for a little bit extra and they Always accommodate. Orange chicken is bomb and so is the black pepper chicken or broccoli beef. Add on a chicken egg roll with sweet and sour sauce and hot mustard and its on! Servers are friendly and try to upsell on the beverages but it’s really up to you. Be back soon for sure!
Anna L.
Évaluation du lieu : 1 La Jolla, CA
Got here at 1035 on a Saturday(opens at 1030). Doors all closed. Another lady was waiting at the front and knocked on the door when it was 5 pass. the female worker said the reason they could not operate is because their manager isn’t there to open up the register which means they can not ring anyone up. I picked this place cause it’s suppose to be quick. I ended up having to waste more time to go find another place before work.
Lea L.
Évaluation du lieu : 1 Fremont, CA
I bought food here yesterday and ordered orange chicken and broccoli beef. Some pieces of my orange chicken were still raw inside. Enough said. I’m still grossed out.
Eddie B.
Évaluation du lieu : 4 Fremont, CA
This is a pretty good Panda Express the food is usually pretty fresh when I come here. And they do a really good job of keeping the place clean. My only complaints are the crab Rangoon is usually a little over cooked and the men’s bathroom is missing a mirror. But a pretty chill Panda Express compared to the others in the area.
Harvey M.
Évaluation du lieu : 1 Fremont, CA
I have never been treated more poorly as a customer than I was today. I placed an online order for today at 10:40am for 11am, 30 minutes after the store opened. I arrived to find one of my items was not ready, and Jenny told me it would be another 15 – 20 minutes. After trying to select a different item, I was told I would have to pay extra. I requested to be refunded then and was told I could not be, but I could try talking to a manager. Now having asked for the manager, I am told the manager will not be in until tomorrow. When I asked how we were going to fix this, Jenny shrugged and walked away to help other customers. After asking multiple times for a way to contact the manager, I was given a phone number that rang continuously for almost 5 minutes before disconnecting. Worst customer service I have ever dealt with.
Maybo L.
Évaluation du lieu : 1 San Francisco, CA
This Panda Express location is pretty bad in my opinion. I have never seen worse. The food always seems to be sitting there for too long for the unpopular items, such as the green beans that didn’t even look green anymore. I always go to Panda Express for their orange chicken cause I like my fake Chinese food, but this location just makes it bad. There wasn’t much chicken in it, all I ate were dough from the breading. Really?!? If it was just a couple of pieces I’ll let it slide but every single piece was like that!!! I usually like to half-half my rice with some steamed veggies but they gave me a scoop of rice with a couple of pieces of veggies. I’d much rather have more veggies than rice… This Panda Express location is the stingiest location I’ve ever been to. With so many other restaurants around I’m surprised they survive.