Subway

They have side conversations when I’m trying to order my sandwich which isn’t a problem until I have to repeat myself four times more than one occasion. On the same order. It’d be one thing if English was the barrier, but it’s another if you’re not even TRYING to listen to what I have to say but listen to someone else who ISN’T a customer has to say. I swear I felt like DJ Khaled for a moment.
Me trying to order extra onions: «Anotha one. Anotha one. Anotha one.»
Based on other Unilocalers, terrible customer service is a trend. Hey management, what’s going on here?

I work nearby and every time I go into the place I swear I’m never going back. English is a 2^nd language and I’m not picking on non-​English speaking beloved citizens at all but goodness, have someone with 100% English speaking skills interfacing with the public, which at this location you can’t find, but they do work hard so it’s just a little extra work pointing and mimicking what you need and want. OMG, I had the pastrami melt yesterday and damn, that was the ugliest and nastiest thing I have ever ate. The pastrami was the lowest grade of meat (if it was meat) you can get. It was all grizzle and fat, god it was so dang disgusting I chucked it in the parking lot hoping may be the birds or ground critters might get something out of it. Never again I told my work buddies, never again at Subway. I’m going 10 min’s out of my way to quality pastrami at Togo’s down the street and they all speak English, nice!

You can already tell that I’m not happy about this place. I had the unfortunate experience of being on the short end of a bait and switch tactic. Wait wasn’t too long, the server was quick to ask me for my order. I clearly asked for the «$ 3 combo», a drink and a breakfast sandwich from a specific list for $ 3. She asks me which one and on what type of bread. I tell her, and she continues to make it all the way through. Finally it gets to the register, she rings me up and I pay. She finishes up, is about to walk away and I ask where my drink is. «You have to order a specific type of bread» WHAT!!! First off, there was nothing on the sign about being a specific type of bread, that barely even makes sense, but thats not my biggest qualm. You knew I stated I wanted a $ 3 combo and you continued with my order even though you knew it didnt «qualify». Any other respectable restaurant would have «corrected» me instead of allowing me to continue with an order that I didnt even know didnt «qualify». Sadly though, because this is attached to a gas station, I know they’ll continue to profit from tricking customers who are there for a pit stop and want a snack or light meal. Take my money this time Subway, you’ll never get a cent from me again.

This particular Subway is really hit or miss. Somedays you get a good sandwich, other days, you get one that leaves a bit to be desired. I’ve been to this location several times since it’s down the street from where I work. Always a line but it does move quick for the most part. I think the creepiest thing is though that most of the girls making the sandwiches wear fake eyelashes and I often wonder if one is going to jump off into my lunch…

The only reason why I used to come to this location was because I thought it was convenient to get a sandwich then get on the freeway so I can quickly get to school. But after a few times of getting sandwiches from here, I’ve decided to go to other subway locations.
Each time that I walked into this location I saw the workers either talking on their phones or just standing around in the back area doing random things. I realize that this job can be boring sometimes but it’s their job responsibility to serve the customer first and then attend to other affairs later (I would know because I used to work at Kinder’s for 4 years).
Anyways, this place isn’t great; more shady than satisfying. I’d rather eat McDonald’s from across the intersection.

It probably sounded like a good idea at the time, putting a subway in a gas station. But it doesnt look and feel like it belongs. The sammich makers here are on par with your average subway, unmotivated and hard-​of-​hearing.
And although my sammich tasted like any other subway sammich, there’s something that sticks in the back of your mind while you’re eating it, knowing it came from a gas station.
It’s kinda like trying to admire a hot girl walking by when you’re sitting next to a fatty :(