The Loft Events

This place is pretty but has really horrible customer service!!! The young girl that helped us, I think her name is Myra. They treat their customers as if they don’t even care and not welcoming at all. She doesn’t know any information and gave us broad & one worded answers. Definitely made me not want to book at this place.

I have driven by this place a number of times and never really knew what it was until my niece got married here.
It’s not real big but it sure is a nice place and the price for what they got was what I consider a good deal.
The wedding area was clean and very nice, the reception area the same, the only thing that I would complain about is the beer selection, no DosXX or Sol
We’ll for what it’s worth from a guys angle it was very nice and would recommend this place.
Catering was by The old Spaghetti Factory and that also was very good.

DO NOT USE THE LOFT!!!
Had my wedding novmber 15 2014 Horrrible management… rosie should be retrained or fired. She screwed up several differnt things and acts like its no big deal. We paid for centerpieces and the were incomplete… which she blamed on us, a lie. The linens were all stained. Then I purchased a bar package which she ruined yet again. I spoke to her on three different occasions that i would have tickets for the free drinks. She allowed the bar to give free drinks during the cocktail hour and so the tickets I gave out no longer worked. Even when she knew the exact number of seats 2 weeks before she ran out of charger plates… and was gonna just let it fly until a famliy memeber who was there in the am spotted it and made her go buy the remaining plates. Oh and not to mention the power went out on the band, not her fault I guess but just another failure. If this is your absolute last option as it was for us then just make sure you take a spanish speaker with u and i wish you luck! Its sad she ruins such a great venue… the building is great. Expensive and to be treated the way rosie treats people is just wrong.

The place is nice and pretty and can go with any theme or event anyone is planning, the problem is the price. They nickel and dime you for everything and the revolving door of people who work there is quite unsettling. Makes the ownership look like they don’t know what they are doing and very unsure of themselves when it comes to what they want. If you’re having an event there in the 9 out of 12 months that its hot in Fresno then you better have it in writing that the banquet space will be cool when your guests arrive.
Parking is not so great also but it is the tower district so that should be a given that your guests will have to park on a side street.
Overall it’s pretty inside and clean.

Really bad business sense no idea how to treat customers on there wedding days made everyone wait 30 min outside with elderly people & children we were told to straight up get out! Very poor service will never be back again.

I had my wedding here on August 9 2014 & I was completely amazed on how beautiful it turned out :)
They even added some extra decorations that made it stand out even more. We got so many complements about our wedding. I Really felt like I had the wedding of my dreams, it was a bit pricey but it was definitely worth it once I saw it.:)

Well, this event was a wedding reception which when everyone arrived at 5pm after a 4pm church wedding, the place was all locked up and guests had to stand outside in pretty cool weather and wait about 10 minutes for someone to finally open the door. While waiting outside, I thought it was a little strange and maybe disturbing that there were like six security guards. This is the tower district so was a little surprised at the amount of security but what do I know. Then the topper, the female guard announced that all women need to open their purses as they would be checking all purses. What is this a sporting event. Now I’m not judging other groups, but this was a pretty tame group of elderly and basic middle class people. Then when we finally got in, everyone wanted to get their tables and put purses down but no, can’t go in the main room, have to stay in the bar, appetizer area. Ok, that wasn’t too bad as a glass of wine was more than welcomed. On a more positive note the rooms are nice and quite large for a 300 person wedding. The tables were nicely arranged and the whole room looked pretty good. This was a buffet dinner and the dinner is set up in a separate room. The bathrooms were pretty messy about 3 hours in so that wasn’t very good. I’m not sure how this ranks price wise with other venues and also not sure of the overall budget for the bride and groom with this many people, but when my daughters wedding arrives this will not be the location!

I coordinated a luncheon here for my organization in October 2012. The venue is beautiful, and location great (Tower /​near Downtown). My decision to choose The Loft came from my desire to get away from outdated spots like TorNino’s (terrible food, by the way) and to put our money toward downtown-​area businesses. Great venue — perfect almost… but… terrible service. And rude.
Gina who runs The Loft is not a very savvy business woman. She obviously doesn’t know what a customer needs, and neglects to give all necessary details. The Loft can’t even provide white linens for their tables. What does that mean? It means we have to find an outside vendor for linens, and even an outside vendor for catering! We used the Painted Table who were very professional and helpful, but seriously — with the amount we paid to The Loft, couldn’t they have organized that for us? I understand they don’t have a kitchen, but at least handle the catering for me! And seriously — buy linens! It’s like a skeleton in there. You have to fill the entire thing yourself — which gets incredibly costly. They have centerpieces that you can rent from them (so unnecessarily expensive), but I found they don’t have enough for all the tables we were using. We brought in our own centerpieces, but we did order two candles per table. To top it off — they never lit the damn candles. Gina apologized to us, but still charged us for the candles.
One last «are you kidding me?!» They don’t have a PA system. Blink Blink Blink. What?! So we had to bring in that, as well. Gina is definitely not flexible with set up schedule prior to the event, and parking is a nightmare. I would never recommend this place to a friend, organization, or business to patron them until Gina changes her attitude and they amend the prices.

Lovely event venue. Good place for a prom or winter formal. Lots of room to move around. Nice décor. The ladies who own this place will work with your needs. Parking could be a problem in the small lot, but I believe they can offer valet parking. They have a range of caterers from which you can choose.

I really enjoyed this venue because it was swanky in a good way. With that said it did have many cons.
Pros:
Great Décor
Several areas adjacent to the place to drink at.
The layout is fantastic and looks like it can hold a solid rage.
Photographers (I suppose I can only attest to this night because I went on a day Orgy was playing)
Cons:
Terrible sound
FPD
Mildy stupid security guards
Overpriced booze
Overall, solid just have to work on sound and it will be well on it’s way to becoming a fantastic venue for Fresno.