I never write reviews but there are two items I need to address. 1. My dress shirt that was laundered was full of lint and fuzz. I will need to use a lint roller to remove the debris. 2. Upon entering the Nu Look to pickup my suit and shirt, the smell of cigarette smoking lingers in the air. A dry cleaning store is the last place I expected to smell fresh cigarette smoking. I will never recommend Nu Look for any laundry services.