LensCrafters

Awful experience. So I had my glasses done here about 2 years back. No problems. Then I moved to West Palm Beach so I switched Lens Crafters locations. I went to the Lens Crafters in The Gardens Mall. The doctor there gave me some weird brand contacts which bother the heck out of my eyes. In the meantime I lose my insurance. I have been wearing 1 contact for 3 months now! I have to take migraine medicine on a regular basis because of this. Anyways I call this office and explain to her the situation. You know what they tell me? «Too bad you will need our doctor to give you an exam.» But I just had an exam 6 months ago and I don’t have $ 120 to pay for another one. Also my contacts aren’t cheap! They cost me about $ 200. So do you think they care? Nope. Sorrrrrry. Not something like «wow you can really mess your eyes up, come in and we can give you a trial pair.» Nope. They don’t give a dang. It’s all about the $$$$$$$$$$$$. When doctors stop worrying all the time about the money … Yeah never mind that won’t happen.

Had to jump thru so many hoops to have my issue resolved

Was referred to dr Schaffer was very accommodating. Saw me on short notice explained my concerns. I was fitted for contacts as well as glasses. Was sent out with most comfortable contacts I have ever had. I have a follow up that will then have a test. Would highly recommend. I then met with Yessica and she walked me through my eyeglass purchase flawlessly. I was in and out in less then an hour with no appointment. Service here was fabulous in every aspect.

I went to this LensCrafters based on their Unilocal reviews. They all mentioned Dr. Schaffer, so I was hoping to see her there for my exam.
The exam is very thorough and the doctor is amazing — very informative, she explains it all, goes through all aspects of the exam and I felt very confident that I was going to have the perfect pair of glasses.
The store staff is extremely helpful and attentive to our needs. I chose my frames and went on to payment and measurements.
2 hours later I came back to get my glasses. I’ve been wearing glasses for 15 years now, and this is by far the best experience I’ve ever had.
Extremely recommended.

Normally, I’m not a fan of going to large corporate retail places for things like this. I don’t like being sold unnecessary things. I just want to get in, get it done, and get out.
My experience at LensCrafters and with Dr. Schaffer was amazing.
First, I had come in a week before to pick out glasses I wanted which ranged in pricing. Fast forward to the day of my exam. I meet with the doctor, who I feel could be my best friend. She is amazing. I’m not a fan of the eye doctor and she definitely will put you at ease. She is thorough and fast.
Once my first part of the visit was done, I went to the lobby to look at my frames. I gave him the SKU numbers and he found my glasses easily. I went with the cheapest pair and felt no pressure to buy the more expensive pair. When it came to my lenses, it was the same thing, no one tried to push anything I didn’t want. Of course they asked me if I wanted it but once I said no they moved forward. I appreciate when they know not to beg the customer for things we don’t want.
I sat back down with Dr. Schaffer, she said everything was great and in an hour I’d have my new glasses. Sure enough, she was right. She laminated my RX for me and sent me on my way.
I wish I had a reason to go back, that’s how great my experience was. I would tell anyone to go there. You will not regret it.

I went to Dr. Schaffer for the first time to get my eyes check before I went back to college. The entire appointment was a breeze. She and the staff were prompt and knowledgeable. Dr. Schaffer was honest about my prescription, saying the bifocal lenses I had weren’t really necessary, which saved me HUNDREDS. I also wasn’t pressured into buying new glasses right after my appointment, which was great because I was looking at other options as well. Definitely a good eye exam experience.

Dr. Schaffer was very nice as was the people that assist with purchasing and fitting the frames. Had glasses ready the same day. Fair price and great service. Would recommend them to anyone.

The exam was twice as much as another local optical. The selection of frames was dismal as well. Also, I felt like I was buying a used car… the salesman would not leave us alone. He also needed to layoff the cologne a little. Simply, he stunk! Would NEVER go back here.