Brow Art 23

It’s summer so Pryanka (my go to threader, who is AWESOME) is out of town, but next time I’ll just pluck, that’s how bad this place is sometimes.
The young lady working today was horrendous. She didn’t understand what I was saying and my eyebrows aren’t even cleaned up, no shape at all they just look like a thick uneven lines of hair on my face. Why hire people that don’t know how to thread properly?
Providing a half ass service is a horrible business practice. Not saying all the women who work there aren’t good, but this one in particular needs more practice before use ever gets near my eyebrows again!

I went in and the lady immediately got to work on my eyebrows. She didn’t ask me what I wanted in my eyebrows. The actually threading was well done, quick and for the most part painless. When she showed me my eyebrows I thought that one arch looked slightly higher than the other. When I asked her to even them out she did without any issue. Overall good experience.

Completely messed up my arch. When I asked her to redo an area, staff member was extremely rude and caught an attitude. I will never go there again

Only one woman working when I got there, as they opened. She was Asian and I had a hard time understanding her. I explained what I wanted and she delivered just that. It was my first time getting my eyebrows threaded and she was very understanding when trying to tell me what to do. Very happy I chose this salon to go to for my eyebrows.

be forwarned… your service will vary GREATLY depending on who does your brows! I’ve had ok-​to-​good experiences with a few of the older ladies, then once a younger girl did my brows (not hating on her because she was young, I think she was just pretty inexperienced) and I came out with two different eyebrows on my face! That was the last straw. I love threading but will no longer be going here to do it.

Three times now I have gone and there open and there’s no employees in sight, no sign, clearly open… no employees. Waited 30 minutes (sign said be back in 15) nobody came, went across the way to the nail place and got them waxed and they look better than they ever did when i got them threaded there

Let me just preface this by saying, I don’t normally write bad reviews, and I’m a pretty patient/​easy customer to please.
I’ve been here twice within the last two months because the person I usually go see is out of town. They used to be good, but I can’t say the same now. I walked in during my last visit, and no one greeted me (not a big deal) because she was busy chit-​chatting with another customer. After about a 20 minute wait, it was finally my turn. She ended up cutting me, but I let that go too. When I went to pay, I only had a $ 20 on me for the $ 7 service. After counting on her fingers several times to see how much change she was supposed to give back, she finally pulled out a calculator. At this point, I was getting a bit annoyed. She pulled out a stack of 1’s, counted out 10, told me this was all she had, and that I should give her that $ 3 as a tip (again, on a $ 7 service – that wasn’t all that great). I refused at this point, so she went in the back to break my $ 20, and give me back my change. I only came here because it’s the only other threading place I know of in town, and it’s conveniently located in the mall, but after this experience, I will make more of an effort to find someone else when the lady I regularly go see is out of town.

I gave it 3 stars because usually the employees are courteous and professional. Also, I love the way threading looks on eyebrows over waxing so thats why I go here. Today the lady gave all her clients an attitude and did a poor to horrifying job. All because she hates her boss James Zabihi, whom she did nothing but complain about instead of properly taking care of her client. She was short and abrupt with the customer before me. She hurried her clients and just wanted to get done with us already. She kept complaining to the other employee about how she better not be on the schedule next week and her boss is a liar. In all fairness the other employee took good care of her clients. She talked to them, asked them if they liked her work, if anything needed improvement, and didn’t participate in the bad employee’s ranting. My lady would get mad at me if i didnt position my hand right even though she never told me where to place them! I semi knew where to hold my eyebrows and eye lids because i have done it before but what if I was a first timer and had no clue what to do? Does she yell at them for not knowing.

I absolutely love this place and am a regular. There are two things that I MUST do no matter how broke I am and that’s get a pedicure (I recommend Happy Nails) and get my eyebrows done.
My skin is really sensitive. Too sensitive for waxing which doesn’t give you as clean a look as threading does. There’s more precision involved in threading and it definitely is an art. The process can be painful but then again, what kind of hair removal isn’t? Those ladies know what they’re doing!
Since there are only a few members on staff, they definitely try to remember the regulars. After my third time, they knew me by name and knew exactly how I like my eyebrows done.
I’m in love with this place.

I love threading. Threading is great. I’m so glad I found this place!

Ever been «that girl?» Y’know, the little girl with the fuzzy mustache? Know how little boys, and your friends, and your mean-​spirited relatives, and sometimes even complete strangers point it out to you, as if you weren’t completely aware that you had peach fuzz goin’ on and hating it with a passion?
So what do you do about it? If you grew up with well-​adjusted parents and loyal friends, you were told that you were perfect the way God made you. If, like myself, you realized that your well-​intentioned comforters were giving you Kool-​Aid to drink, you fretted about it and tried to find ways to rid yourself of the ‘stache. And then you found out that girls weren’t supposed to shave their faces, and tweezing took forever, and depilatory cream wasn’t supposed to be used around the mouth, and cold wax wasn’t very effective and hot wax was … well, hot. So once again, what do you do about it?
Brow Art 23 has been in the Oaks Mall for quite some time now, and although I couldn’t give a rat’s hairless tail about my BROWS, I did notice right away that they did upper lip threading. Today I came in and went through with it. For those of you not in the know, «threading» is someone taking a cotton string and quickly moving it back and forth over your skin, trapping the hair as they work. So, like waxing, it is someone forcibly removing hair from your skin. PopopopopPOP. It stings. But it is fast and very effective. No chemicals, no cuts, no wax headed where it ought not to head. $ 7 (plus gratuity) for a smooth lip? Most cost-​effective therapy I ever had.
Brow Art also does eyebrows, the sides of the face, arms/​underarms, and legs. Do be aware that they are stationed in the mall with full windows and no privacy screens in case you’re fairly shy about being publicly defuzzed.
I’ll be back once that rotten ‘stache shows itself again.
5 stars.