Eyeglass Express

Made an appointment, filled out paperwork which took five minutes, and then the appointment was so quick and easy. Really nice and efficient office! I’ve had glasses 18 years and have never had an appointment go that quick and smooth!

This place is FANTASTIC.
I walked in after having lost my glasses the night before. They squeezed me in as a walk in with a FULLY booked docket. Dr. Charlene Felser was amazing to work with.
Honestly, this was probably one of the best customer service experiences I have ever had. Everyone was super friendly and super welcoming. I walked in and out in less than 45 minutes and had a BLAST buying glasses.
I would recommend making an appointment because I think I got super lucky with the way the timing worked out, but honestly some of the nicest people in Gainesville. I was a terrible customer (did not buy glasses) but man I was super close to doing it. They have an awesome frame selection and and the front desk knows how to make you look GOOD. love love love! this place.

Don’t come here.
I had a very simple repair. My nonprescription Ray Ban Wayfarers had a scratched lens, so I bought new lenses and just needed them put in. They had a giant Ray Ban sticker in the window so I figured it should be no problem.
After spending 15 minutes of two of the people trying to get them out, they came out and told me my best option was to take a hammer and smash the lenses myself, so that they could get the news lenses in. This seemed completely wrong even with my lack of experience in eyeglass repair. In the meantime they had exacerbated the crack, and made them look worse than they did when I came in.
I asked if they knew anyone who could repair them, and they claimed that taking a hammer to a $ 150 pair of sunglasses was the best option, and that they didn’t know anywhere.
Rather than taking a hammer to my sunglasses (again, WTF?!?), I went to LensCrafters and they did it in 5 minutes for free. It was absolutely no problem for them.
This store doesn’t have the ability to do repairs at best, and is full of incompetent people at best. Stay away, and go to LensCrafters or any other place you trust. I can’t believe they were unable to do such a simple repair and lacked the professionalism to refer me to somewhere that could do the repair.

Went in today for a contact exam. Called beforehand to check if they had walk-​in availability (it’s a wednesday) and they said around 11 – 1 was mostly empty. I showed up at 10:30 figuring there would be paperwork and they got me in right away. Left within an hour with my trial contact lenses. Everyone I Interacted with was friendly and helpful. Price seemed pretty reasonable, unfortunately it seems like no one really offers deals on contacts (especially with an astigmatism) like they do with glasses.

Friendly, efficient and helped me with my dry eyes. They also gave me multiple trial pairs since I was deciding between daily contacts and bimonthly contacts. Eyeglass express of Gainesville has my future business.
Update
Front desk staff were rude when I asked for help with prescription assistance

I called about 8 places to see how much getting a regular eye exam for contact lens would cost and this place gave me the cheapest quote. Prescription is valid for 2 years.
Was easily able to make an appointment on the phone and didn’t have to wait very long.
Dr. Brad Bangstad was friendly, professional and efficient.
EDIT: I got a notice a while ago that the optometrist I saw had moved. I forgot where to. I went back there more recently but didn’t like the service so I left.