Big Lots

I visited this store today May 8^th at 3:49 PM. I purchased several items! There were two necklaces that were $ 10 each on a rack that was clearly marked, Buy one get one free, along with a description that seemed to match two necklaces I selected. When I went to check out, the cashier told me they weren’t the ones that were buy one get one free. So, I told her I didn’t want them, she set them to the side and rang up the items I wanted. When I got home I looked at the receipt and noticed I had been charged for the items I didn’t want or receive. I called Tom Wilson and asked him to refund the $ 20 to my debit card. he was polite and told me there was nothing he could do without me coming back to the store. If I chose to return to the store, it would be to return everything I purchased!

most frustrating experience purchasing furniture there. bought a softa sectional and the furniture manager there was supposed to tag and book the delivery and never did. so we had to schedule delivery and called to make sure it was tagged but wasnt and i had to go in and prove that i had purchase it and get it set aside for us. Not only that the delivery service they had contracted promised between 9 – 12 on our schedule and no show. had to call again to find out when and they said they will get us when they are done with the richardson area first before they can do the garland area and cannot give us a time frame at all. horrible experience!

Big Lots is a place that buys bulk items from foods to décor, electronics and even furniture. They carry just about everything under the sun. They discount the stuff they carry and offer really cheap prices. They may be scratch and dent name brand or just an off brand in general. It may be a recently outdated electronic item or a bad knock off. Either way you can find some great things here.
This specific store is always clean and their staff has never been anything but helpful and friendly. I shop here often for marked down protien bars and cleaning products.
Stop in and give them a chance. I bet you walk out with a bag of goodies.

I witnessed some AWESOME management skills here recently. There was a customer that was mistaken about a coupon. She was being LOUD enough for everyone to hear her, rude to the person trying to help her, and eventually a manager got involved. I was standing in line for a return (which was painless and easy!) and overheard the manager calmly explain to the customer that she was mistaken. VERY NICE people here, just doing their jobs. The store was clean, but things were scattered around a little bit, so that’s why 4 stars instead of 5. Good job and keeping your cool!

Big Lots, the store that houses all the lost and forgotten things that the big-​box didn’t want. Maybe you want some Halloween Oreos in March. Maybe you need some slightly damaged offbrand tampons. How about some Nutrisystem hot dogs for 50 cents?
They have a variety of oddball things here at discount prices! Too bad they don’t carry the dirt-​cheap Jones Sodas anymore.