Absolutely disappointed in this place. If cancer was a place this would be it. I ordered and was told to move up to a parking spot and wait for my order to be brought out to me. I waited for honestly 15 minutes(keep in mind I decided to go here before work so I was on a time schedule) I decide to go in and ask about my order. And to find out no one had any knowledge of my order. It was a simple fry sandwich and drink. I would rate this lower but Unilocal requires you too at least rate one star. I received my order and it was made extremely poor and no one apologized; not even the manager who handed me my food for my wait outside. If I hadn’t come in I would not have received my order. I’m sad to say this is a place I will warn my peers about.
Steven A.
Évaluation du lieu : 1 Scottsdale, AZ
Holy god, this place is exactly why people balk when fast food workers ask for 15 dollars an hour. This place would run smoother if it were operated by trained monkeys. I can’t wait until they automate these jobs with robots. I waited in the drive-thru for 20 minutes(I’m not sure why, should have driven away) behind only 2 cars. When I finally got to the window I found why. After sitting at the window for several more minutes, the guy gives me the total and I give him my card. Window closes and 5 more minutes go by. He opens the window and says he can’t get my card to swipe. I tell him to type it in, that’s why it has numbers on it. This seems to sail right over his head but because he’s not sure how to respond he closes the window again. A few more minutes go by, he opens the window and says he still can’t swipe it. I tell him again, just type it in man, I’ve done this job, just type it in, takes 5 seconds! He looks confused, window closes. Few more minutes pass, OMG! This is supposed to be FAST food, I want to drive away but the guy has my card still. Window opens. This time it’s a manager and guess what? He can’t swipe my card either. I tell him to type the number in, starting to feel like I’m taking crazy pills now. He says he can’t because he might«accidentally type it in wrong and charge the wrong person». Something in me snaps and all politeness goes out the same window I’m staring at this guy through. I say«so you think you’re too incompetent to type in a number on a card, but also lucky enough to accidentally get another card number that’s going to work?». The blank stare I receive tells me that he stopped understanding what I was saying right before the word«incompetent» and doesn’t understand how credit cards work. After a few awkward moments he just repeats that he can’t get my card to swipe. At this point I gave up, demanded my card back, and drove across the street to Icebergs(where my card swiped just fine). This location is dead to me.
Crystal C.
Évaluation du lieu : 1 Gilbert, AZ
This is fast food right??? I’ve been here 3 times because its close to my house. Every time it takes forever and my food is cold??? What was I waiting for then? Worst burger king ever!!!
Nique'e M.
Évaluation du lieu : 5 Honolulu, HI
All 5 starts for ‘Angel’. Excellent customer service. We didn’t have to try and guess what he was saying on the speaker. Which most humans sound like they spitting a rap lyrics on the microphone.
Cindy T.
Évaluation du lieu : 3 Chandler, AZ
I have been coming to this location for over a year and while it does need improvements, it has never messed up my order and the orders are usually large for a family of four. The wait sometimes is long and the general look of the building could use some sprucing but we have never had a problem here. I feel like lately, they are trying to improve.
Jenna F.
Évaluation du lieu : 1 Gilbert, AZ
I agree with the other review. SKIP this one and go to the one just up the road on Val Vista & Warner. I have visited this one twice. I should have learned my lesson when I got cold food the first time I went here. I tried it again figuring maybe they just had a bad day as we all have them. NOPE! The food was just as crummy as it was the first time. but this time it was burnt. If I hadn’t ordered it via drive thru, I would have sent it back. My whole order was not acceptable & was thrown right into the rubbish, except the soda. $ 7 wasted. BOO. Don’t waste your seven bucks here!!!
Stuart P.
Évaluation du lieu : 1 Gilbert, AZ
Skip this one, and go to the one up the road(Val Vista) near Home Depot. Could be the same owners, for all I know. This one is dirty and will screw up your order every time. But they make up for it by serving it COLD! They just don’t care. We’ve been there several times, as we live across the street.(We get lazy and think, «Well, maybe they’re better now.» Nope, still sucks.
