Carl’s Jr.

Burgers are pretty tasty but the manager is rude. The cashiers as for help and she is very difficult and disrespectful in return. I’m glad they have TVs here or else it wouldn’t be worth the drive. I love The Real!

All caps required for this review because it is very clear the employees are either clueless or careless, either way, I’ve always appreciated fast food places… the drive thru person in particular because it takes patience to take food orders from people in a rush. My order, a turkey burger, crosscut fries, small sprite, no ice (it’s cold outside plus, the fountain machine usually chills my drinks the way I like em)…anyway…I decided to also get three chicken strips.
Yes, I am getting to the point –1. my food was terrible — cold & hard as if the fries were cooked left under the heat light then taken out, oddly enough, some were wiggly soft/​raw. 2. The turkey burger was as if they refrigerated it before handing it over to me. The patty was chilly, like it was in the fridge and nuked for 3 seconds and the chicken strips? Well, I took one bite of one, and practically spit it back out again! They must have been cooked twenty or thirty mins ago along with those stale+wiggly fries. I paid, drove away and checked the bag — before leaving the parking lot, I did a u-​turn and went back to the window — as the only car there, it was clear I had a problem with the order. I pleasantly pointed it out to the cashier, asked to just redo my order, esp the fries and chicken. I offered to wait for everything — but he took (snatched) the bag while swearing to me it was cooked fresh… uhmmmmmmmmmmmm no. It wasn’t — Thanks.
The outcome?
They gave me the same chicken strips and fries back, RE-​deep fried… how do I know? My bitten off chicken strip came back to me very greasy, blazing hot and those fries? Yes, the Wiggly ones were cooked now and the stale hard ones were piping hot and dripping with grease. The turkey burger didn’t make it back. THE ENTIRE BAG WAS TOSSED IN THEIR DUMPSTER & I drank the sprite with ice.
****i’m never going back****

Extremely disappointed food wasn’t bad but all of the tv’s are blaring a skin care infomercial when we asked if they could change or mute the tv’s the manager on duty laughter and ignored the request one of the employees even said it was gross while eating

I know this is pointless even rating a fast food joint but come on. I couldn’t even unwrap my burrito because the tortilla was stuck to the paper. Once I did, this glorious photo was what unfolded before me. And proceeded to drip down all over my lap. Good job, Carl’s Jr, Good job. Straight to the trash bin it went. And my hungry tum was sad.

Absolutely filthy. I went in to order and decided to use the restroom first. It was dirty and unkept. The place was so gross that I decided not to get food.

I ate a western cheese burger and got food poisoning. I was sick for 2 days. My husband also go sick. Never again I’m done with Carl’s Jr. BE AWARE

Horrible service!!!
Just went through drive– thru, placed an order of $ 51.33, realized we were missing a fry. (No biggy, sent the kids in to get the fry and the straws they didn’t give us).
Adrianna insisted she put everything in the bags and was RUDE to my 13 & 14 y/​o daughters. (Really??)
At this point, I’m upset, it’s a fry and you’re mean to my kids? Wow!
Anyway, just went back through the drive-​thru and this lady had major attitude and basically accused me of lying to her over a fry??? I couldn’t believe she had the audacity to continue this dispute with me. She finally gave me the fry I originally PAID for. I asked her what her name was being that her name tag was blank and I left.
She’s bad for business! Completely unprofessional.

Disgusting. The bathroom was not clean and no toilet paper. I watched the employees make the food with only one glove on and just used their other bare hand to touch the food. Decided to risk eating the sandwich. Took one bite and and the lettuce tasted like gasoline. Needless to say, am done with Carl’s Jr for life.

Ordered the BBQ bacon chicken quesadilla… Well, I asked to add sour cream and change grilled chicken to crispy. That was a big deal in itself. Then the cashier has only been working here 5 days! He has no clue whats going on so that complicated out transaction even more. To add to the fire, the acting lead/​manager Luis told us he was left training our cashier Oscar & it was apparent Luis had no idea too!
Wow… All we wanted was dinner. We ended up standing at the counter 15 minutes. Once food arrived, I was NOT pleasantly surprised to find a boat load of raw onions and cilantro on my quesadilla. The picture showed more meat than produce but it was the other way around on my food. Yuck!
Will’s buffalo blue cheese burger was fair. It wasn’t dressed up like it usually is. He said it was ok, nothing to write home about.
The only cool thing about this visit was the Smurfs 2 tin … Yay! The smurfs May date our ages but who doesn’t like those incredibly smart blue people who lived in mushroom huts?!

After failing a third time to eat a meal at Garlic World, I dejectedly came here. I’ve still got a shload of Carl’s Jr. coupons littering the passenger side of my car. Figured I’d use one of ‘em. After parking, I spent some time rooting through them for a few minutes wondering what I really wanted for dinner. I decided upon the buy one get one free super bacon burger. It does have six pieces of bacon after all. I walked in with my coupon, and looked about.
The place was fairly empty, both on the customer side, and behind the counter. After a little bit, a dude casually walked out from the back and quietly took my order. I handed him the coupon and asked for the small meal. I looked up at the menu, saw a picture, and succumbed to advertising pressure. I asked for a pop tart ice cream sandwich. He nodded and entered some stuff on the keypad. He then returned to the back of the store without a word.
A new guy came up to the register and looked at me. He verified my order, and didn’t mention the ice cream sandwich. I repeated my desire for it, and again, I was quietly nodded at. A few moments later, he read my order off a screen behind him. He said it’d be right up… and again, no mention of the ice cream desert. I again repeated my desire for the sandwich… and again… a nod. I wasn’t asking for much… some acknowledgment of my request. But I got nothing. No «Yessir!» or «Got it!» or «I understand your desire for a pop tart ice cream sandwich and will most assuredly add one to your order.»
I watched as they assembled the meal, and sighed in relief as a pop tart ice cream sandwich was placed a bag of it’s own, and handed to me in addition to the bag the meal was in. I thanked them, took my bag and returned to my hotel room to eat.
Again, the meal was okay, and again, the television had some terrible terrible cable playing. I’m so glad I canceled it at home.

What can I say? The food was good and prepared correctly (some call me picky). Friendly staff at drive thru. I always forget about this location, otherwise I would come here more often.

Carl’s Jr. is a decent fast food joint. While not quite as popular as McDonalds, it’s got it’s own addictions. I am a fan of there burgers that have onion rings and bbq sauce on them. There fries are okay. I like that they also offer sweet potato fries and onion rings.
Also cool, is these days most places that you find a Carl’s Jr., you find a Green Burrito inside as well, for those who prefer some Mexican fare.
But fast food is what it is. Don’t expect this to be the home run hitter, but it’s good for that certain addiction to something bad.

I don’t do fast food but I knew my cupboards were bare and I needed something to eat. Tried to stop at In and Out in Gilroy but the cars were double parked in the street waiting. Drove on to Carls a couple exits down, went in and got a double burger with cheese and a vanilla shake. Ate my meal. Yuck. The bad buns at Five Guys are better than these and how do you cook all the flavor and moistness out of a hamburger. Carl’s knows how. Got back in the car and a half hour down the road, my stomach began to ache. By the time I got home, I had a major stomach ache along with chills and fever. I suffered with stomach poisoning for several hours, going to bed almost right away. It had to be the last thing I ate. I’m just saying…
Crossing Carl’s and most fast food places off my places to eat even when desperate. I won’t be back.

This place was a quick pit stop along the way. I like their milkshakes!

WOW!!! I never have to comment on fast foods… EVER!!! But this one deserves it!!! First, I went through the drive thru and ordered a Western Bacom cheeseburger with lettuce and a childs chicken stars. As I went to the window and paid, they asked me to park on the side and they will come out with my order… ok I get it faster ticket times right (since there was no people behind or infront of us)! We ended up waiting almost 15 minutes for our order. When I got it, the girl said thanks and handed me the bags. FIRST OFF, the wester bacon cheeseburger was wrapped with lettuce instead of it being inside the burger, so I walked back in and explained that I wanted it in the burger not wrapped with it! The cashier said, no this is what you ordered! I told her NO I said a western burger and can you please add lettuce, she rolled her eyes and gave the burger (lettuce thingy) to the girl in the back and explained in spanish, the girl in the back started yelling in spanish (esta pendeja chica es loca) and pointed at me. Now I may not speak spanish but my husband is fluent and so is my family, I know what they are saying, and esta pendeja chica es loca is pretty understandable!!! So the girl in the back grabs my lettuce burger and takes the patty out and puts the same burger in a bun! The cashier, looked at it and said to the girl in the back, where is the lettuce, the girl in the back went off in spanish and grabbed my same buger patty and slammed in down and threw lettuce on top of it!!! The cashier, tried giving me that burger back. I was so mad by then, because it was the same burger from now, 30 minutes ago, and told them, shouldn’t they make a new burger since that one was messed up. The girl in the back said it’s fine. I told her I wanted a new burger patty that wasn’t 30 minutes old! She started yelling at me in spanish… at this time I was done with it, I went to the car and sent in my husband who speaks spanish to tell them stop calling me a pendeja and to just get our money back. Ugh!!! This is the worst Carls Jr ever!!! Next time when the employees want to yell and talk crap about their customers, they should make sure the customer doesn’t understand what they are saying!!!

Gave them two chances on breakfast and EPIC fail both times!
How tough is it to make a sausage croissant? Apparently, it’s beyond their capabilities.
SERIOUSLY undercooked pork! I shouldn’t have bothered coming back after the first misadventure, but I figured it was an «off» day — but no such luck. I had to throw away my sandwich both times for fear of getting sick. Pork sausage was barely warm, and had a grisly texture — practically raw.
Coupled with a seriously-​wrongly-​long wait, this is inexcusable. I shan’t be back.

When I was a young buck, Carl’s Jr. had crinkle cut french fries. These were the best dang fries that ever existed in Fast Food land. But one day, they suddenly disappeared.
Let’s just say I’m STILL upset about this.
Fast Forward to my adult-​life:
When I’m hungry in the morning, the Hash Brown Nuggets hit the spot.
But the BEST thing to happen to this place since the loss of crinkle cut fries is their Hand-​Scooped OREO Cookie Ice Cream Shake. This has to be the best invention ever. If I could eat one everyday, I would. Absolute Heaven. Go try one today!
PS — The Mint Chip one isn’t bad either.