Pizza Hut

I had the worst customer service with these incompetent bastards! I called and placed an order at 4:58pm and was given an arrival time of 5:39pm I agreed to that and waited and waited and finally I called at 5:59 to see where the food was and was told that it should be arriving soon. At 6:24pm the pizza arrives cold and incorrect. I called to let them know and was told that the manager was busy and to call back in 5 minutes. I called back in 7 minutes to give the time. The manager gets on the phone and I had him on speaker for everyone to hear and he tried to tell me that there is no way that that could happen. And he didn’t believe that my food was cold and demanded that I bring it to him so he could feel it for himself. I said I had it delivered for a reason! And he proceeded to scream at me so I screamed at him and he told me to go fuck myself and I wasn’t getting shit from him. I called back and a driver picked up and said she wasn’t putting him back on because of how rude he was to me. And she said she didn’t have the authority to give me more Pizza or refund my money. So now I’m out of pizza and money! I’m am beyond pissed off! Corporate will be hearing from me!

Terrible customer service, absolutely AWFUL! My friend ordered a pizza at 4:58 and it arrived at 6:24pm. It was cold and wasn’t correct. She called and spoke to the manager Mohammad, he denied that it was even possible, when clearly it did. He cursed at her and told her to go **** ourselves!!! He was on speaker and so the whole room got to hear that one! My jaw in the floor! I have never ever heard a manager of a business act like this or speak to someone this way. Iam a manager myself of a business and never ever even have some close to speaking to anyone this way! Unbelievable, felt like we were being punked. We have got decent service in the past, but god forbid you have an issue or complaint, cause you will be belittled and treated awful.
So feel free to go there, but don’t complain.

I’ve been going for years and I’ve had no problem. There’s a fire pit in the middle of the place that’s cool. I haven’t been inside for a couple years, though. I just thought I’d give my two cents. I usually only ordered pizza but their other stuff is good too.

Great thin crust pizza! Chicken wings are good also. Get the appetizer wings before your pizza main dish.

This particular Pizza Hut has a whole lot of ignorance and incompetence when dealing with customers. Don’t waste your time with delivery.

I bought a pizza for my students and I to share.
I called ahead but I called the wrong store. The lady was very pleasant about the mishap and called the other store for me to cancel the order. She placed my large pan pepperoni and mushroom order.
I dont known if we were all extremely hungry or what but the pizza was so good! It was very fresh and hit the spot.
Kudos!

Alright if I had to judge it by just it’s pizza. It would be a five star. But the bathrooms and décor are lacking updates and a good cleaning. This is my favorite chain and I wish they would update the place because it would get so much more business.
Also the staff could use some training and professionalism. But it’s Pizza Hut right? Not an Olive Garden lol.

They have great lunch specials. They need more of a menu selection. I really don’t go out of my way to go to the dining room and actually sit down and eat. Carry out is so much easier. The whole sitting down to eat pizza or what else is on the menu ahh pizza isn’t to appealing. Rather grab and go!

We sat for 15 mins before anyone even came by to take a drink order. The service was slow. The breadstick were undercooked. The pizza was good and drinks were refilled upon request. Just ok.